feat: removed plugin and serving the index.html only as the template

* chore: custom notifiers in alert manager

* chore: lint fixs

* chore: fix email linter

* chore: added tracing to msteamsv2 notifier

* chore: updated test name + code for timeout errors

* refactor: review comments

* refactor: lint fixes

* chore: updated licenses for notifiers

* chore: updated email notifier from upstream

* chore: updated license header with short notation

---------

Co-authored-by: Srikanth Chekuri <srikanth.chekuri92@gmail.com>

cmd/community/server.go

@@ -75,7 +75,7 @@ func runServer(ctx context.Context, config signoz.Config, logger *slog.Logger) e
 		},
 		signoz.NewEmailingProviderFactories(),
 		signoz.NewCacheProviderFactories(),
-		signoz.NewWebProviderFactories(),
+		signoz.NewWebProviderFactories(config.Global),
 		func(sqlstore sqlstore.SQLStore) factory.NamedMap[factory.ProviderFactory[sqlschema.SQLSchema, sqlschema.Config]] {
 			return signoz.NewSQLSchemaProviderFactories(sqlstore)
 		},

cmd/enterprise/server.go

@@ -96,7 +96,7 @@ func runServer(ctx context.Context, config signoz.Config, logger *slog.Logger) e
 		},
 		signoz.NewEmailingProviderFactories(),
 		signoz.NewCacheProviderFactories(),
-		signoz.NewWebProviderFactories(),
+		signoz.NewWebProviderFactories(config.Global),
 		func(sqlstore sqlstore.SQLStore) factory.NamedMap[factory.ProviderFactory[sqlschema.SQLSchema, sqlschema.Config]] {
 			existingFactories := signoz.NewSQLSchemaProviderFactories(sqlstore)
 			if err := existingFactories.Add(postgressqlschema.NewFactory(sqlstore)); err != nil {

conf/example.yaml

@@ -6,6 +6,8 @@
 ##################### Global #####################
 global:
   # the url under which the signoz apiserver is externally reachable.
+  # the path component (e.g. /signoz in https://example.com/signoz) is used
+  # as the base path for all HTTP routes (both API and web frontend).
   external_url: <unset>
   # the url where the SigNoz backend receives telemetry data (traces, metrics, logs) from instrumented applications.
   ingestion_url: <unset>
@@ -50,8 +52,8 @@ pprof:
 web:
   # Whether to enable the web frontend
   enabled: true
-  # The prefix to serve web on
-  prefix: /
+  # The index file to use as the SPA entrypoint.
+  index: index.html
   # The directory containing the static build files.
   directory: /etc/signoz/web
 

deploy/docker-swarm/docker-compose.ha.yaml

@@ -190,7 +190,7 @@ services:
       # - ../common/clickhouse/storage.xml:/etc/clickhouse-server/config.d/storage.xml
   signoz:
     !!merge <<: *db-depend
-    image: signoz/signoz:v0.118.0
+    image: signoz/signoz:v0.119.0
     ports:
       - "8080:8080" # signoz port
     #   - "6060:6060"     # pprof port

deploy/docker-swarm/docker-compose.yaml

@@ -117,7 +117,7 @@ services:
       # - ../common/clickhouse/storage.xml:/etc/clickhouse-server/config.d/storage.xml
   signoz:
     !!merge <<: *db-depend
-    image: signoz/signoz:v0.118.0
+    image: signoz/signoz:v0.119.0
     ports:
       - "8080:8080" # signoz port
     volumes:

deploy/docker/docker-compose.ha.yaml

@@ -181,7 +181,7 @@ services:
       # - ../common/clickhouse/storage.xml:/etc/clickhouse-server/config.d/storage.xml
   signoz:
     !!merge <<: *db-depend
-    image: signoz/signoz:${VERSION:-v0.118.0}
+    image: signoz/signoz:${VERSION:-v0.119.0}
     container_name: signoz
     ports:
       - "8080:8080" # signoz port

deploy/docker/docker-compose.yaml

@@ -109,7 +109,7 @@ services:
       # - ../common/clickhouse/storage.xml:/etc/clickhouse-server/config.d/storage.xml
   signoz:
     !!merge <<: *db-depend
-    image: signoz/signoz:${VERSION:-v0.118.0}
+    image: signoz/signoz:${VERSION:-v0.119.0}
     container_name: signoz
     ports:
       - "8080:8080" # signoz port

docs/contributing/onboarding.md

@@ -7,12 +7,12 @@ This guide explains how to add new data sources to the SigNoz onboarding flow. T
 The configuration is located at:
 
 ```
-frontend/src/container/OnboardingV2Container/onboarding-configs/onboarding-config-with-links.json
+frontend/src/container/OnboardingV2Container/onboarding-configs/onboarding-config-with-links.ts
 ```
 
-## JSON Structure Overview
+## Structure Overview
 
-The configuration file is a JSON array containing data source objects. Each object represents a selectable option in the onboarding flow.
+The configuration file exports a TypeScript array (`onboardingConfigWithLinks`) containing data source objects. Each object represents a selectable option in the onboarding flow. SVG logos are imported as ES modules at the top of the file.
 
 ## Data Source Object Keys
 
@@ -24,7 +24,7 @@ The configuration file is a JSON array containing data source objects. Each obje
 | `label` | `string` | Display name shown to users (e.g., `"AWS EC2"`) |
 | `tags` | `string[]` | Array of category tags for grouping (e.g., `["AWS"]`, `["database"]`) |
 | `module` | `string` | Destination module after onboarding completion |
-| `imgUrl` | `string` | Path to the logo/icon **(SVG required)** (e.g., `"/Logos/ec2.svg"`) |
+| `imgUrl` | `string` | Imported SVG URL **(SVG required)** (e.g., `import ec2Url from '@/assets/Logos/ec2.svg'`, then use `ec2Url`) |
 
 ### Optional Keys
 
@@ -57,36 +57,34 @@ The `module` key determines where users are redirected after completing onboardi
 
 The `question` object enables multi-step selection flows:
 
-```json
-{
-  "question": {
-    "desc": "What would you like to monitor?",
-    "type": "select",
-    "helpText": "Choose the telemetry type you want to collect.",
-    "helpLink": "/docs/azure-monitoring/overview/",
-    "helpLinkText": "Read the guide →",
-    "options": [
-        {
-            "key": "logging",
-            "label": "Logs",
-            "imgUrl": "/Logos/azure-vm.svg",
-            "link": "/docs/azure-monitoring/app-service/logging/"
-        },
-        {
-            "key": "metrics",
-            "label": "Metrics",
-            "imgUrl": "/Logos/azure-vm.svg",
-            "link": "/docs/azure-monitoring/app-service/metrics/"
-        },
-        {
-            "key": "tracing",
-            "label": "Traces",
-            "imgUrl": "/Logos/azure-vm.svg",
-            "link": "/docs/azure-monitoring/app-service/tracing/"
-        }
-    ]
-  }
-}
+```ts
+question: {
+  desc: 'What would you like to monitor?',
+  type: 'select',
+  helpText: 'Choose the telemetry type you want to collect.',
+  helpLink: '/docs/azure-monitoring/overview/',
+  helpLinkText: 'Read the guide →',
+  options: [
+    {
+      key: 'logging',
+      label: 'Logs',
+      imgUrl: azureVmUrl,
+      link: '/docs/azure-monitoring/app-service/logging/',
+    },
+    {
+      key: 'metrics',
+      label: 'Metrics',
+      imgUrl: azureVmUrl,
+      link: '/docs/azure-monitoring/app-service/metrics/',
+    },
+    {
+      key: 'tracing',
+      label: 'Traces',
+      imgUrl: azureVmUrl,
+      link: '/docs/azure-monitoring/app-service/tracing/',
+    },
+  ],
+},
 ```
 
 ### Question Keys
@@ -106,152 +104,161 @@ Options can be simple (direct link) or nested (with another question):
 
 ### Simple Option (Direct Link)
 
-```json
+```ts
 {
-  "key": "aws-ec2-logs",
-  "label": "Logs",
-  "imgUrl": "/Logos/ec2.svg",
-  "link": "/docs/userguide/collect_logs_from_file/"
-}
+  key: 'aws-ec2-logs',
+  label: 'Logs',
+  imgUrl: ec2Url,
+  link: '/docs/userguide/collect_logs_from_file/',
+},
 ```
 
 ### Option with Internal Redirect
 
-```json
+```ts
 {
-  "key": "aws-ec2-metrics-one-click",
-  "label": "One Click AWS",
-  "imgUrl": "/Logos/ec2.svg",
-  "link": "/integrations?integration=aws-integration&service=ec2",
-  "internalRedirect": true
-}
+  key: 'aws-ec2-metrics-one-click',
+  label: 'One Click AWS',
+  imgUrl: ec2Url,
+  link: '/integrations?integration=aws-integration&service=ec2',
+  internalRedirect: true,
+},
 ```
 
 > **Important**: Set `internalRedirect: true` only for internal app routes (like `/integrations?...`). Docs links should NOT have this flag.
 
 ### Nested Option (Multi-step Flow)
 
-```json
+```ts
 {
-  "key": "aws-ec2-metrics",
-  "label": "Metrics",
-  "imgUrl": "/Logos/ec2.svg",
-  "question": {
-    "desc": "How would you like to set up monitoring?",
-    "helpText": "Choose your setup method.",
-    "options": [...]
-  }
-}
+  key: 'aws-ec2-metrics',
+  label: 'Metrics',
+  imgUrl: ec2Url,
+  question: {
+    desc: 'How would you like to set up monitoring?',
+    helpText: 'Choose your setup method.',
+    options: [...],
+  },
+},
 ```
 
 ## Examples
 
 ### Simple Data Source (Direct Link)
 
-```json
+```ts
+import elbUrl from '@/assets/Logos/elb.svg';
+
+// inside the onboardingConfigWithLinks array:
 {
-  "dataSource": "aws-elb",
-  "label": "AWS ELB",
-  "tags": ["AWS"],
-  "module": "logs",
-  "relatedSearchKeywords": [
-    "aws",
-    "aws elb",
-    "elb logs",
-    "elastic load balancer"
+  dataSource: 'aws-elb',
+  label: 'AWS ELB',
+  tags: ['AWS'],
+  module: 'logs',
+  relatedSearchKeywords: [
+    'aws',
+    'aws elb',
+    'elb logs',
+    'elastic load balancer',
   ],
-  "imgUrl": "/Logos/elb.svg",
-  "link": "/docs/aws-monitoring/elb/"
-}
+  imgUrl: elbUrl,
+  link: '/docs/aws-monitoring/elb/',
+},
 ```
 
 ### Data Source with Single Question Level
 
-```json
+```ts
+import azureVmUrl from '@/assets/Logos/azure-vm.svg';
+
+// inside the onboardingConfigWithLinks array:
 {
-  "dataSource": "app-service",
-  "label": "App Service",
-  "imgUrl": "/Logos/azure-vm.svg",
-  "tags": ["Azure"],
-  "module": "apm",
-  "relatedSearchKeywords": ["azure", "app service"],
-  "question": {
-    "desc": "What telemetry data do you want to visualise?",
-    "type": "select",
-    "options": [
+  dataSource: 'app-service',
+  label: 'App Service',
+  imgUrl: azureVmUrl,
+  tags: ['Azure'],
+  module: 'apm',
+  relatedSearchKeywords: ['azure', 'app service'],
+  question: {
+    desc: 'What telemetry data do you want to visualise?',
+    type: 'select',
+    options: [
       {
-        "key": "logging",
-        "label": "Logs",
-        "imgUrl": "/Logos/azure-vm.svg",
-        "link": "/docs/azure-monitoring/app-service/logging/"
+        key: 'logging',
+        label: 'Logs',
+        imgUrl: azureVmUrl,
+        link: '/docs/azure-monitoring/app-service/logging/',
       },
       {
-        "key": "metrics",
-        "label": "Metrics",
-        "imgUrl": "/Logos/azure-vm.svg",
-        "link": "/docs/azure-monitoring/app-service/metrics/"
+        key: 'metrics',
+        label: 'Metrics',
+        imgUrl: azureVmUrl,
+        link: '/docs/azure-monitoring/app-service/metrics/',
       },
       {
-        "key": "tracing",
-        "label": "Traces",
-        "imgUrl": "/Logos/azure-vm.svg",
-        "link": "/docs/azure-monitoring/app-service/tracing/"
-      }
-    ]
-  }
-}
+        key: 'tracing',
+        label: 'Traces',
+        imgUrl: azureVmUrl,
+        link: '/docs/azure-monitoring/app-service/tracing/',
+      },
+    ],
+  },
+},
 ```
 
 ### Data Source with Nested Questions (2-3 Levels)
 
-```json
+```ts
+import ec2Url from '@/assets/Logos/ec2.svg';
+
+// inside the onboardingConfigWithLinks array:
 {
-  "dataSource": "aws-ec2",
-  "label": "AWS EC2",
-  "tags": ["AWS"],
-  "module": "logs",
-  "relatedSearchKeywords": ["aws", "aws ec2", "ec2 logs", "ec2 metrics"],
-  "imgUrl": "/Logos/ec2.svg",
-  "question": {
-    "desc": "What would you like to monitor for AWS EC2?",
-    "type": "select",
-    "helpText": "Choose the type of telemetry data you want to collect.",
-    "options": [
+  dataSource: 'aws-ec2',
+  label: 'AWS EC2',
+  tags: ['AWS'],
+  module: 'logs',
+  relatedSearchKeywords: ['aws', 'aws ec2', 'ec2 logs', 'ec2 metrics'],
+  imgUrl: ec2Url,
+  question: {
+    desc: 'What would you like to monitor for AWS EC2?',
+    type: 'select',
+    helpText: 'Choose the type of telemetry data you want to collect.',
+    options: [
       {
-        "key": "aws-ec2-logs",
-        "label": "Logs",
-        "imgUrl": "/Logos/ec2.svg",
-        "link": "/docs/userguide/collect_logs_from_file/"
+        key: 'aws-ec2-logs',
+        label: 'Logs',
+        imgUrl: ec2Url,
+        link: '/docs/userguide/collect_logs_from_file/',
       },
       {
-        "key": "aws-ec2-metrics",
-        "label": "Metrics",
-        "imgUrl": "/Logos/ec2.svg",
-        "question": {
-          "desc": "How would you like to set up EC2 Metrics monitoring?",
-          "helpText": "One Click uses AWS CloudWatch integration. Manual setup uses OpenTelemetry.",
-          "helpLink": "/docs/aws-monitoring/one-click-vs-manual/",
-          "helpLinkText": "Read the comparison guide →",
-          "options": [
+        key: 'aws-ec2-metrics',
+        label: 'Metrics',
+        imgUrl: ec2Url,
+        question: {
+          desc: 'How would you like to set up EC2 Metrics monitoring?',
+          helpText: 'One Click uses AWS CloudWatch integration. Manual setup uses OpenTelemetry.',
+          helpLink: '/docs/aws-monitoring/one-click-vs-manual/',
+          helpLinkText: 'Read the comparison guide →',
+          options: [
             {
-              "key": "aws-ec2-metrics-one-click",
-              "label": "One Click AWS",
-              "imgUrl": "/Logos/ec2.svg",
-              "link": "/integrations?integration=aws-integration&service=ec2",
-              "internalRedirect": true
+              key: 'aws-ec2-metrics-one-click',
+              label: 'One Click AWS',
+              imgUrl: ec2Url,
+              link: '/integrations?integration=aws-integration&service=ec2',
+              internalRedirect: true,
             },
             {
-              "key": "aws-ec2-metrics-manual",
-              "label": "Manual Setup",
-              "imgUrl": "/Logos/ec2.svg",
-              "link": "/docs/tutorial/opentelemetry-binary-usage-in-virtual-machine/"
-            }
-          ]
-        }
-      }
-    ]
-  }
-}
+              key: 'aws-ec2-metrics-manual',
+              label: 'Manual Setup',
+              imgUrl: ec2Url,
+              link: '/docs/tutorial/opentelemetry-binary-usage-in-virtual-machine/',
+            },
+          ],
+        },
+      },
+    ],
+  },
+},
 ```
 
 ## Best Practices
@@ -270,11 +277,16 @@ Options can be simple (direct link) or nested (with another question):
 
 ### 3. Logos
 
-- Place logo files in `public/Logos/`
+- Place logo files in `src/assets/Logos/`
 - Use SVG format
-- Reference as `"/Logos/your-logo.svg"`
+- Import the SVG at the top of the file and reference the imported variable:
+  ```ts
+  import myServiceUrl from '@/assets/Logos/my-service.svg';
+  // then in the config object:
+  imgUrl: myServiceUrl,
+  ```
 - **Fetching Icons**: New icons can be easily fetched from [OpenBrand](https://openbrand.sh/). Use the pattern `https://openbrand.sh/?url=<TARGET_URL>`, where `<TARGET_URL>` is the URL-encoded link to the service's website. For example, to get Render's logo, use [https://openbrand.sh/?url=https%3A%2F%2Frender.com](https://openbrand.sh/?url=https%3A%2F%2Frender.com).
-- **Optimize new SVGs**: Run any newly downloaded SVGs through an optimizer like [SVGOMG (svgo)](https://svgomg.net/) or use `npx svgo public/Logos/your-logo.svg` to minimise their size before committing.
+- **Optimize new SVGs**: Run any newly downloaded SVGs through an optimizer like [SVGOMG (svgo)](https://svgomg.net/) or use `npx svgo src/assets/Logos/your-logo.svg` to minimise their size before committing.
 
 ### 4. Links
 
@@ -290,8 +302,8 @@ Options can be simple (direct link) or nested (with another question):
 
 ## Adding a New Data Source
 
-1. Add your data source object to the JSON array
-2. Ensure the logo exists in `public/Logos/`
+1. Add the logo SVG to `src/assets/Logos/` and add a top-level import in the config file (e.g., `import myServiceUrl from '@/assets/Logos/my-service.svg'`)
+2. Add your data source object to the `onboardingConfigWithLinks` array, referencing the imported variable for `imgUrl`
 3. Test the flow locally with `yarn dev`
 4. Validation:
    - Navigate to the [onboarding page](http://localhost:3301/get-started-with-signoz-cloud) on your local machine

ee/query-service/app/api/api.go

@@ -6,7 +6,6 @@ import (
 
 	"github.com/SigNoz/signoz/ee/licensing/httplicensing"
 	"github.com/SigNoz/signoz/ee/query-service/usage"
-	"github.com/SigNoz/signoz/pkg/alertmanager"
 	"github.com/SigNoz/signoz/pkg/global"
 	"github.com/SigNoz/signoz/pkg/http/middleware"
 	baseapp "github.com/SigNoz/signoz/pkg/query-service/app"
@@ -49,7 +48,6 @@ func NewAPIHandler(opts APIHandlerOptions, signoz *signoz.SigNoz, config signoz.
 		CloudIntegrationsController:   opts.CloudIntegrationsController,
 		LogsParsingPipelineController: opts.LogsParsingPipelineController,
 		FluxInterval:                  opts.FluxInterval,
-		AlertmanagerAPI:               alertmanager.NewAPI(signoz.Alertmanager),
 		LicensingAPI:                  httplicensing.NewLicensingAPI(signoz.Licensing),
 		Signoz:                        signoz,
 		QueryParserAPI:                queryparser.NewAPI(signoz.Instrumentation.ToProviderSettings(), signoz.QueryParser),

ee/query-service/app/server.go

@@ -262,6 +262,20 @@ func (s *Server) createPublicServer(apiHandler *api.APIHandler, web web.Web) (*h
 		return nil, err
 	}
 
+	routePrefix := s.config.Global.ExternalPath()
+	if routePrefix != "" {
+		prefixed := http.StripPrefix(routePrefix, handler)
+		handler = http.HandlerFunc(func(w http.ResponseWriter, req *http.Request) {
+			switch req.URL.Path {
+			case "/api/v1/health", "/api/v2/healthz", "/api/v2/readyz", "/api/v2/livez":
+				r.ServeHTTP(w, req)
+				return
+			}
+
+			prefixed.ServeHTTP(w, req)
+		})
+	}
+
 	return &http.Server{
 		Handler: handler,
 	}, nil

frontend/.eslintrc.cjs

@@ -213,23 +213,6 @@ module.exports = {
 				message:
 					'Avoid calling .getState() directly. Export a standalone action from the store instead.',
 			},
-			{
-				selector:
-					"CallExpression[callee.object.name='window'][callee.property.name='open']",
-				message:
-					'Do not call window.open() directly. ' +
-					"Use openInNewTab() from 'utils/navigation' for internal SigNoz paths. " +
-					"For intentional external URLs, use openExternalLink() from 'utils/navigation'. " +
-					'For unavoidable direct calls, add // eslint-disable-next-line with a reason.',
-			},
-			{
-				selector:
-					"AssignmentExpression[left.object.name='window'][left.property.name='href']",
-				message:
-					'Do not assign window.location.href for internal navigation. ' +
-					"Use history.push() or history.replace() from 'lib/history'. " +
-					'For external redirects (SSO, logout URLs), add // eslint-disable-next-line with a reason.',
-			},
 		],
 	},
 	overrides: [
@@ -282,14 +265,5 @@ module.exports = {
 				'no-restricted-syntax': 'off',
 			},
 		},
-		{
-			// navigation.ts and useSafeNavigate.ts are the canonical implementations that call
-			// window.open after computing a base-path-aware href. They are the only places
-			// allowed to call window.open directly.
-			files: ['src/utils/navigation.ts', 'src/hooks/useSafeNavigate.ts'],
-			rules: {
-				'no-restricted-syntax': 'off',
-			},
-		},
 	],
 };

frontend/.gitignore

@@ -28,4 +28,7 @@ e2e/test-plan/saved-views/
 e2e/test-plan/service-map/
 e2e/test-plan/services/
 e2e/test-plan/traces/
-e2e/test-plan/user-preferences/
+e2e/test-plan/user-preferences/
+
+# Generated by `vite build` — do not commit
+index.html.gotmpl

frontend/example.env

@@ -6,6 +6,3 @@ VITE_APPCUES_APP_ID="appcess-app-id"
 VITE_PYLON_IDENTITY_SECRET="pylon-identity-secret"
 
 CI="1"
-
-# Uncomment to test sub-path deployment locally (e.g. app served at /signoz/).
-# VITE_BASE_PATH="/signoz/"

frontend/index.html

@@ -1,8 +1,8 @@
 <!DOCTYPE html>
 <html lang="en">
 	<head>
-		<base href="<%- BASE_PATH %>" />
 		<meta charset="utf-8" />
+		<base href="[[.BasePath]]" />
 		<meta
 			http-equiv="Cache-Control"
 			content="no-cache, no-store, must-revalidate, max-age: 0"
@@ -60,7 +60,7 @@
 		<meta data-react-helmet="true" name="docusaurus_locale" content="en" />
 		<meta data-react-helmet="true" name="docusaurus_tag" content="default" />
 		<meta name="robots" content="noindex" />
-		<link data-react-helmet="true" rel="shortcut icon" href="./favicon.ico" />
+		<link data-react-helmet="true" rel="shortcut icon" href="favicon.ico" />
 	</head>
 	<body data-theme="default">
 		<noscript>You need to enable JavaScript to run this app.</noscript>
@@ -114,7 +114,7 @@
 				})(document, 'script');
 			}
 		</script>
-		<link rel="stylesheet" href="./css/uPlot.min.css" />
+		<link rel="stylesheet" href="css/uPlot.min.css" />
 		<script type="module" src="./src/index.tsx"></script>
 	</body>
 </html>

frontend/jest.config.ts

@@ -20,7 +20,6 @@ const config: Config.InitialOptions = {
 		'^@signozhq/resizable$': '<rootDir>/__mocks__/resizableMock.tsx',
 		'^hooks/useSafeNavigate$': USE_SAFE_NAVIGATE_MOCK_PATH,
 		'^src/hooks/useSafeNavigate$': USE_SAFE_NAVIGATE_MOCK_PATH,
-		'^hooks/useSafeNavigate\\.impl$': '<rootDir>/src/hooks/useSafeNavigate.ts',
 		'^.*/useSafeNavigate$': USE_SAFE_NAVIGATE_MOCK_PATH,
 		'^constants/env$': '<rootDir>/__mocks__/env.ts',
 		'^src/constants/env$': '<rootDir>/__mocks__/env.ts',

frontend/src/api/generated/services/alerts/index.ts

@@ -0,0 +1,97 @@
+/**
+ * ! Do not edit manually
+ * * The file has been auto-generated using Orval for SigNoz
+ * * regenerate with 'yarn generate:api'
+ * SigNoz
+ */
+import type {
+	InvalidateOptions,
+	QueryClient,
+	QueryFunction,
+	QueryKey,
+	UseQueryOptions,
+	UseQueryResult,
+} from 'react-query';
+import { useQuery } from 'react-query';
+
+import type { ErrorType } from '../../../generatedAPIInstance';
+import { GeneratedAPIInstance } from '../../../generatedAPIInstance';
+import type { GetAlerts200, RenderErrorResponseDTO } from '../sigNoz.schemas';
+
+/**
+ * This endpoint returns alerts for the organization
+ * @summary Get alerts
+ */
+export const getAlerts = (signal?: AbortSignal) => {
+	return GeneratedAPIInstance<GetAlerts200>({
+		url: `/api/v1/alerts`,
+		method: 'GET',
+		signal,
+	});
+};
+
+export const getGetAlertsQueryKey = () => {
+	return [`/api/v1/alerts`] as const;
+};
+
+export const getGetAlertsQueryOptions = <
+	TData = Awaited<ReturnType<typeof getAlerts>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(options?: {
+	query?: UseQueryOptions<Awaited<ReturnType<typeof getAlerts>>, TError, TData>;
+}) => {
+	const { query: queryOptions } = options ?? {};
+
+	const queryKey = queryOptions?.queryKey ?? getGetAlertsQueryKey();
+
+	const queryFn: QueryFunction<Awaited<ReturnType<typeof getAlerts>>> = ({
+		signal,
+	}) => getAlerts(signal);
+
+	return { queryKey, queryFn, ...queryOptions } as UseQueryOptions<
+		Awaited<ReturnType<typeof getAlerts>>,
+		TError,
+		TData
+	> & { queryKey: QueryKey };
+};
+
+export type GetAlertsQueryResult = NonNullable<
+	Awaited<ReturnType<typeof getAlerts>>
+>;
+export type GetAlertsQueryError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Get alerts
+ */
+
+export function useGetAlerts<
+	TData = Awaited<ReturnType<typeof getAlerts>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(options?: {
+	query?: UseQueryOptions<Awaited<ReturnType<typeof getAlerts>>, TError, TData>;
+}): UseQueryResult<TData, TError> & { queryKey: QueryKey } {
+	const queryOptions = getGetAlertsQueryOptions(options);
+
+	const query = useQuery(queryOptions) as UseQueryResult<TData, TError> & {
+		queryKey: QueryKey;
+	};
+
+	query.queryKey = queryOptions.queryKey;
+
+	return query;
+}
+
+/**
+ * @summary Get alerts
+ */
+export const invalidateGetAlerts = async (
+	queryClient: QueryClient,
+	options?: InvalidateOptions,
+): Promise<QueryClient> => {
+	await queryClient.invalidateQueries(
+		{ queryKey: getGetAlertsQueryKey() },
+		options,
+	);
+
+	return queryClient;
+};

frontend/src/api/generated/services/channels/index.ts

@@ -0,0 +1,646 @@
+/**
+ * ! Do not edit manually
+ * * The file has been auto-generated using Orval for SigNoz
+ * * regenerate with 'yarn generate:api'
+ * SigNoz
+ */
+import type {
+	InvalidateOptions,
+	MutationFunction,
+	QueryClient,
+	QueryFunction,
+	QueryKey,
+	UseMutationOptions,
+	UseMutationResult,
+	UseQueryOptions,
+	UseQueryResult,
+} from 'react-query';
+import { useMutation, useQuery } from 'react-query';
+
+import type { BodyType, ErrorType } from '../../../generatedAPIInstance';
+import { GeneratedAPIInstance } from '../../../generatedAPIInstance';
+import type {
+	ConfigReceiverDTO,
+	CreateChannel201,
+	DeleteChannelByIDPathParameters,
+	GetChannelByID200,
+	GetChannelByIDPathParameters,
+	ListChannels200,
+	RenderErrorResponseDTO,
+	UpdateChannelByIDPathParameters,
+} from '../sigNoz.schemas';
+
+/**
+ * This endpoint lists all notification channels for the organization
+ * @summary List notification channels
+ */
+export const listChannels = (signal?: AbortSignal) => {
+	return GeneratedAPIInstance<ListChannels200>({
+		url: `/api/v1/channels`,
+		method: 'GET',
+		signal,
+	});
+};
+
+export const getListChannelsQueryKey = () => {
+	return [`/api/v1/channels`] as const;
+};
+
+export const getListChannelsQueryOptions = <
+	TData = Awaited<ReturnType<typeof listChannels>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(options?: {
+	query?: UseQueryOptions<
+		Awaited<ReturnType<typeof listChannels>>,
+		TError,
+		TData
+	>;
+}) => {
+	const { query: queryOptions } = options ?? {};
+
+	const queryKey = queryOptions?.queryKey ?? getListChannelsQueryKey();
+
+	const queryFn: QueryFunction<Awaited<ReturnType<typeof listChannels>>> = ({
+		signal,
+	}) => listChannels(signal);
+
+	return { queryKey, queryFn, ...queryOptions } as UseQueryOptions<
+		Awaited<ReturnType<typeof listChannels>>,
+		TError,
+		TData
+	> & { queryKey: QueryKey };
+};
+
+export type ListChannelsQueryResult = NonNullable<
+	Awaited<ReturnType<typeof listChannels>>
+>;
+export type ListChannelsQueryError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary List notification channels
+ */
+
+export function useListChannels<
+	TData = Awaited<ReturnType<typeof listChannels>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(options?: {
+	query?: UseQueryOptions<
+		Awaited<ReturnType<typeof listChannels>>,
+		TError,
+		TData
+	>;
+}): UseQueryResult<TData, TError> & { queryKey: QueryKey } {
+	const queryOptions = getListChannelsQueryOptions(options);
+
+	const query = useQuery(queryOptions) as UseQueryResult<TData, TError> & {
+		queryKey: QueryKey;
+	};
+
+	query.queryKey = queryOptions.queryKey;
+
+	return query;
+}
+
+/**
+ * @summary List notification channels
+ */
+export const invalidateListChannels = async (
+	queryClient: QueryClient,
+	options?: InvalidateOptions,
+): Promise<QueryClient> => {
+	await queryClient.invalidateQueries(
+		{ queryKey: getListChannelsQueryKey() },
+		options,
+	);
+
+	return queryClient;
+};
+
+/**
+ * This endpoint creates a notification channel
+ * @summary Create notification channel
+ */
+export const createChannel = (
+	configReceiverDTO: BodyType<ConfigReceiverDTO>,
+	signal?: AbortSignal,
+) => {
+	return GeneratedAPIInstance<CreateChannel201>({
+		url: `/api/v1/channels`,
+		method: 'POST',
+		headers: { 'Content-Type': 'application/json' },
+		data: configReceiverDTO,
+		signal,
+	});
+};
+
+export const getCreateChannelMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof createChannel>>,
+		TError,
+		{ data: BodyType<ConfigReceiverDTO> },
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof createChannel>>,
+	TError,
+	{ data: BodyType<ConfigReceiverDTO> },
+	TContext
+> => {
+	const mutationKey = ['createChannel'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof createChannel>>,
+		{ data: BodyType<ConfigReceiverDTO> }
+	> = (props) => {
+		const { data } = props ?? {};
+
+		return createChannel(data);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type CreateChannelMutationResult = NonNullable<
+	Awaited<ReturnType<typeof createChannel>>
+>;
+export type CreateChannelMutationBody = BodyType<ConfigReceiverDTO>;
+export type CreateChannelMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Create notification channel
+ */
+export const useCreateChannel = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof createChannel>>,
+		TError,
+		{ data: BodyType<ConfigReceiverDTO> },
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof createChannel>>,
+	TError,
+	{ data: BodyType<ConfigReceiverDTO> },
+	TContext
+> => {
+	const mutationOptions = getCreateChannelMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};
+/**
+ * This endpoint deletes a notification channel by ID
+ * @summary Delete notification channel
+ */
+export const deleteChannelByID = ({ id }: DeleteChannelByIDPathParameters) => {
+	return GeneratedAPIInstance<void>({
+		url: `/api/v1/channels/${id}`,
+		method: 'DELETE',
+	});
+};
+
+export const getDeleteChannelByIDMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof deleteChannelByID>>,
+		TError,
+		{ pathParams: DeleteChannelByIDPathParameters },
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof deleteChannelByID>>,
+	TError,
+	{ pathParams: DeleteChannelByIDPathParameters },
+	TContext
+> => {
+	const mutationKey = ['deleteChannelByID'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof deleteChannelByID>>,
+		{ pathParams: DeleteChannelByIDPathParameters }
+	> = (props) => {
+		const { pathParams } = props ?? {};
+
+		return deleteChannelByID(pathParams);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type DeleteChannelByIDMutationResult = NonNullable<
+	Awaited<ReturnType<typeof deleteChannelByID>>
+>;
+
+export type DeleteChannelByIDMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Delete notification channel
+ */
+export const useDeleteChannelByID = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof deleteChannelByID>>,
+		TError,
+		{ pathParams: DeleteChannelByIDPathParameters },
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof deleteChannelByID>>,
+	TError,
+	{ pathParams: DeleteChannelByIDPathParameters },
+	TContext
+> => {
+	const mutationOptions = getDeleteChannelByIDMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};
+/**
+ * This endpoint returns a notification channel by ID
+ * @summary Get notification channel by ID
+ */
+export const getChannelByID = (
+	{ id }: GetChannelByIDPathParameters,
+	signal?: AbortSignal,
+) => {
+	return GeneratedAPIInstance<GetChannelByID200>({
+		url: `/api/v1/channels/${id}`,
+		method: 'GET',
+		signal,
+	});
+};
+
+export const getGetChannelByIDQueryKey = ({
+	id,
+}: GetChannelByIDPathParameters) => {
+	return [`/api/v1/channels/${id}`] as const;
+};
+
+export const getGetChannelByIDQueryOptions = <
+	TData = Awaited<ReturnType<typeof getChannelByID>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(
+	{ id }: GetChannelByIDPathParameters,
+	options?: {
+		query?: UseQueryOptions<
+			Awaited<ReturnType<typeof getChannelByID>>,
+			TError,
+			TData
+		>;
+	},
+) => {
+	const { query: queryOptions } = options ?? {};
+
+	const queryKey = queryOptions?.queryKey ?? getGetChannelByIDQueryKey({ id });
+
+	const queryFn: QueryFunction<Awaited<ReturnType<typeof getChannelByID>>> = ({
+		signal,
+	}) => getChannelByID({ id }, signal);
+
+	return {
+		queryKey,
+		queryFn,
+		enabled: !!id,
+		...queryOptions,
+	} as UseQueryOptions<
+		Awaited<ReturnType<typeof getChannelByID>>,
+		TError,
+		TData
+	> & { queryKey: QueryKey };
+};
+
+export type GetChannelByIDQueryResult = NonNullable<
+	Awaited<ReturnType<typeof getChannelByID>>
+>;
+export type GetChannelByIDQueryError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Get notification channel by ID
+ */
+
+export function useGetChannelByID<
+	TData = Awaited<ReturnType<typeof getChannelByID>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(
+	{ id }: GetChannelByIDPathParameters,
+	options?: {
+		query?: UseQueryOptions<
+			Awaited<ReturnType<typeof getChannelByID>>,
+			TError,
+			TData
+		>;
+	},
+): UseQueryResult<TData, TError> & { queryKey: QueryKey } {
+	const queryOptions = getGetChannelByIDQueryOptions({ id }, options);
+
+	const query = useQuery(queryOptions) as UseQueryResult<TData, TError> & {
+		queryKey: QueryKey;
+	};
+
+	query.queryKey = queryOptions.queryKey;
+
+	return query;
+}
+
+/**
+ * @summary Get notification channel by ID
+ */
+export const invalidateGetChannelByID = async (
+	queryClient: QueryClient,
+	{ id }: GetChannelByIDPathParameters,
+	options?: InvalidateOptions,
+): Promise<QueryClient> => {
+	await queryClient.invalidateQueries(
+		{ queryKey: getGetChannelByIDQueryKey({ id }) },
+		options,
+	);
+
+	return queryClient;
+};
+
+/**
+ * This endpoint updates a notification channel by ID
+ * @summary Update notification channel
+ */
+export const updateChannelByID = (
+	{ id }: UpdateChannelByIDPathParameters,
+	configReceiverDTO: BodyType<ConfigReceiverDTO>,
+) => {
+	return GeneratedAPIInstance<void>({
+		url: `/api/v1/channels/${id}`,
+		method: 'PUT',
+		headers: { 'Content-Type': 'application/json' },
+		data: configReceiverDTO,
+	});
+};
+
+export const getUpdateChannelByIDMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof updateChannelByID>>,
+		TError,
+		{
+			pathParams: UpdateChannelByIDPathParameters;
+			data: BodyType<ConfigReceiverDTO>;
+		},
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof updateChannelByID>>,
+	TError,
+	{
+		pathParams: UpdateChannelByIDPathParameters;
+		data: BodyType<ConfigReceiverDTO>;
+	},
+	TContext
+> => {
+	const mutationKey = ['updateChannelByID'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof updateChannelByID>>,
+		{
+			pathParams: UpdateChannelByIDPathParameters;
+			data: BodyType<ConfigReceiverDTO>;
+		}
+	> = (props) => {
+		const { pathParams, data } = props ?? {};
+
+		return updateChannelByID(pathParams, data);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type UpdateChannelByIDMutationResult = NonNullable<
+	Awaited<ReturnType<typeof updateChannelByID>>
+>;
+export type UpdateChannelByIDMutationBody = BodyType<ConfigReceiverDTO>;
+export type UpdateChannelByIDMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Update notification channel
+ */
+export const useUpdateChannelByID = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof updateChannelByID>>,
+		TError,
+		{
+			pathParams: UpdateChannelByIDPathParameters;
+			data: BodyType<ConfigReceiverDTO>;
+		},
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof updateChannelByID>>,
+	TError,
+	{
+		pathParams: UpdateChannelByIDPathParameters;
+		data: BodyType<ConfigReceiverDTO>;
+	},
+	TContext
+> => {
+	const mutationOptions = getUpdateChannelByIDMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};
+/**
+ * This endpoint tests a notification channel by sending a test notification
+ * @summary Test notification channel
+ */
+export const testChannel = (
+	configReceiverDTO: BodyType<ConfigReceiverDTO>,
+	signal?: AbortSignal,
+) => {
+	return GeneratedAPIInstance<void>({
+		url: `/api/v1/channels/test`,
+		method: 'POST',
+		headers: { 'Content-Type': 'application/json' },
+		data: configReceiverDTO,
+		signal,
+	});
+};
+
+export const getTestChannelMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof testChannel>>,
+		TError,
+		{ data: BodyType<ConfigReceiverDTO> },
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof testChannel>>,
+	TError,
+	{ data: BodyType<ConfigReceiverDTO> },
+	TContext
+> => {
+	const mutationKey = ['testChannel'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof testChannel>>,
+		{ data: BodyType<ConfigReceiverDTO> }
+	> = (props) => {
+		const { data } = props ?? {};
+
+		return testChannel(data);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type TestChannelMutationResult = NonNullable<
+	Awaited<ReturnType<typeof testChannel>>
+>;
+export type TestChannelMutationBody = BodyType<ConfigReceiverDTO>;
+export type TestChannelMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Test notification channel
+ */
+export const useTestChannel = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof testChannel>>,
+		TError,
+		{ data: BodyType<ConfigReceiverDTO> },
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof testChannel>>,
+	TError,
+	{ data: BodyType<ConfigReceiverDTO> },
+	TContext
+> => {
+	const mutationOptions = getTestChannelMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};
+/**
+ * Deprecated: use /api/v1/channels/test instead
+ * @deprecated
+ * @summary Test notification channel (deprecated)
+ */
+export const testChannelDeprecated = (
+	configReceiverDTO: BodyType<ConfigReceiverDTO>,
+	signal?: AbortSignal,
+) => {
+	return GeneratedAPIInstance<void>({
+		url: `/api/v1/testChannel`,
+		method: 'POST',
+		headers: { 'Content-Type': 'application/json' },
+		data: configReceiverDTO,
+		signal,
+	});
+};
+
+export const getTestChannelDeprecatedMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof testChannelDeprecated>>,
+		TError,
+		{ data: BodyType<ConfigReceiverDTO> },
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof testChannelDeprecated>>,
+	TError,
+	{ data: BodyType<ConfigReceiverDTO> },
+	TContext
+> => {
+	const mutationKey = ['testChannelDeprecated'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof testChannelDeprecated>>,
+		{ data: BodyType<ConfigReceiverDTO> }
+	> = (props) => {
+		const { data } = props ?? {};
+
+		return testChannelDeprecated(data);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type TestChannelDeprecatedMutationResult = NonNullable<
+	Awaited<ReturnType<typeof testChannelDeprecated>>
+>;
+export type TestChannelDeprecatedMutationBody = BodyType<ConfigReceiverDTO>;
+export type TestChannelDeprecatedMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @deprecated
+ * @summary Test notification channel (deprecated)
+ */
+export const useTestChannelDeprecated = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof testChannelDeprecated>>,
+		TError,
+		{ data: BodyType<ConfigReceiverDTO> },
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof testChannelDeprecated>>,
+	TError,
+	{ data: BodyType<ConfigReceiverDTO> },
+	TContext
+> => {
+	const mutationOptions = getTestChannelDeprecatedMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};

frontend/src/api/generated/services/routepolicies/index.ts

@@ -0,0 +1,482 @@
+/**
+ * ! Do not edit manually
+ * * The file has been auto-generated using Orval for SigNoz
+ * * regenerate with 'yarn generate:api'
+ * SigNoz
+ */
+import type {
+	InvalidateOptions,
+	MutationFunction,
+	QueryClient,
+	QueryFunction,
+	QueryKey,
+	UseMutationOptions,
+	UseMutationResult,
+	UseQueryOptions,
+	UseQueryResult,
+} from 'react-query';
+import { useMutation, useQuery } from 'react-query';
+
+import type { BodyType, ErrorType } from '../../../generatedAPIInstance';
+import { GeneratedAPIInstance } from '../../../generatedAPIInstance';
+import type {
+	AlertmanagertypesPostableRoutePolicyDTO,
+	CreateRoutePolicy201,
+	DeleteRoutePolicyByIDPathParameters,
+	GetAllRoutePolicies200,
+	GetRoutePolicyByID200,
+	GetRoutePolicyByIDPathParameters,
+	RenderErrorResponseDTO,
+	UpdateRoutePolicy200,
+	UpdateRoutePolicyPathParameters,
+} from '../sigNoz.schemas';
+
+/**
+ * This endpoint lists all route policies for the organization
+ * @summary List route policies
+ */
+export const getAllRoutePolicies = (signal?: AbortSignal) => {
+	return GeneratedAPIInstance<GetAllRoutePolicies200>({
+		url: `/api/v1/route_policies`,
+		method: 'GET',
+		signal,
+	});
+};
+
+export const getGetAllRoutePoliciesQueryKey = () => {
+	return [`/api/v1/route_policies`] as const;
+};
+
+export const getGetAllRoutePoliciesQueryOptions = <
+	TData = Awaited<ReturnType<typeof getAllRoutePolicies>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(options?: {
+	query?: UseQueryOptions<
+		Awaited<ReturnType<typeof getAllRoutePolicies>>,
+		TError,
+		TData
+	>;
+}) => {
+	const { query: queryOptions } = options ?? {};
+
+	const queryKey = queryOptions?.queryKey ?? getGetAllRoutePoliciesQueryKey();
+
+	const queryFn: QueryFunction<
+		Awaited<ReturnType<typeof getAllRoutePolicies>>
+	> = ({ signal }) => getAllRoutePolicies(signal);
+
+	return { queryKey, queryFn, ...queryOptions } as UseQueryOptions<
+		Awaited<ReturnType<typeof getAllRoutePolicies>>,
+		TError,
+		TData
+	> & { queryKey: QueryKey };
+};
+
+export type GetAllRoutePoliciesQueryResult = NonNullable<
+	Awaited<ReturnType<typeof getAllRoutePolicies>>
+>;
+export type GetAllRoutePoliciesQueryError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary List route policies
+ */
+
+export function useGetAllRoutePolicies<
+	TData = Awaited<ReturnType<typeof getAllRoutePolicies>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(options?: {
+	query?: UseQueryOptions<
+		Awaited<ReturnType<typeof getAllRoutePolicies>>,
+		TError,
+		TData
+	>;
+}): UseQueryResult<TData, TError> & { queryKey: QueryKey } {
+	const queryOptions = getGetAllRoutePoliciesQueryOptions(options);
+
+	const query = useQuery(queryOptions) as UseQueryResult<TData, TError> & {
+		queryKey: QueryKey;
+	};
+
+	query.queryKey = queryOptions.queryKey;
+
+	return query;
+}
+
+/**
+ * @summary List route policies
+ */
+export const invalidateGetAllRoutePolicies = async (
+	queryClient: QueryClient,
+	options?: InvalidateOptions,
+): Promise<QueryClient> => {
+	await queryClient.invalidateQueries(
+		{ queryKey: getGetAllRoutePoliciesQueryKey() },
+		options,
+	);
+
+	return queryClient;
+};
+
+/**
+ * This endpoint creates a route policy
+ * @summary Create route policy
+ */
+export const createRoutePolicy = (
+	alertmanagertypesPostableRoutePolicyDTO: BodyType<AlertmanagertypesPostableRoutePolicyDTO>,
+	signal?: AbortSignal,
+) => {
+	return GeneratedAPIInstance<CreateRoutePolicy201>({
+		url: `/api/v1/route_policies`,
+		method: 'POST',
+		headers: { 'Content-Type': 'application/json' },
+		data: alertmanagertypesPostableRoutePolicyDTO,
+		signal,
+	});
+};
+
+export const getCreateRoutePolicyMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof createRoutePolicy>>,
+		TError,
+		{ data: BodyType<AlertmanagertypesPostableRoutePolicyDTO> },
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof createRoutePolicy>>,
+	TError,
+	{ data: BodyType<AlertmanagertypesPostableRoutePolicyDTO> },
+	TContext
+> => {
+	const mutationKey = ['createRoutePolicy'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof createRoutePolicy>>,
+		{ data: BodyType<AlertmanagertypesPostableRoutePolicyDTO> }
+	> = (props) => {
+		const { data } = props ?? {};
+
+		return createRoutePolicy(data);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type CreateRoutePolicyMutationResult = NonNullable<
+	Awaited<ReturnType<typeof createRoutePolicy>>
+>;
+export type CreateRoutePolicyMutationBody = BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+export type CreateRoutePolicyMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Create route policy
+ */
+export const useCreateRoutePolicy = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof createRoutePolicy>>,
+		TError,
+		{ data: BodyType<AlertmanagertypesPostableRoutePolicyDTO> },
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof createRoutePolicy>>,
+	TError,
+	{ data: BodyType<AlertmanagertypesPostableRoutePolicyDTO> },
+	TContext
+> => {
+	const mutationOptions = getCreateRoutePolicyMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};
+/**
+ * This endpoint deletes a route policy by ID
+ * @summary Delete route policy
+ */
+export const deleteRoutePolicyByID = ({
+	id,
+}: DeleteRoutePolicyByIDPathParameters) => {
+	return GeneratedAPIInstance<void>({
+		url: `/api/v1/route_policies/${id}`,
+		method: 'DELETE',
+	});
+};
+
+export const getDeleteRoutePolicyByIDMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof deleteRoutePolicyByID>>,
+		TError,
+		{ pathParams: DeleteRoutePolicyByIDPathParameters },
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof deleteRoutePolicyByID>>,
+	TError,
+	{ pathParams: DeleteRoutePolicyByIDPathParameters },
+	TContext
+> => {
+	const mutationKey = ['deleteRoutePolicyByID'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof deleteRoutePolicyByID>>,
+		{ pathParams: DeleteRoutePolicyByIDPathParameters }
+	> = (props) => {
+		const { pathParams } = props ?? {};
+
+		return deleteRoutePolicyByID(pathParams);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type DeleteRoutePolicyByIDMutationResult = NonNullable<
+	Awaited<ReturnType<typeof deleteRoutePolicyByID>>
+>;
+
+export type DeleteRoutePolicyByIDMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Delete route policy
+ */
+export const useDeleteRoutePolicyByID = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof deleteRoutePolicyByID>>,
+		TError,
+		{ pathParams: DeleteRoutePolicyByIDPathParameters },
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof deleteRoutePolicyByID>>,
+	TError,
+	{ pathParams: DeleteRoutePolicyByIDPathParameters },
+	TContext
+> => {
+	const mutationOptions = getDeleteRoutePolicyByIDMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};
+/**
+ * This endpoint returns a route policy by ID
+ * @summary Get route policy by ID
+ */
+export const getRoutePolicyByID = (
+	{ id }: GetRoutePolicyByIDPathParameters,
+	signal?: AbortSignal,
+) => {
+	return GeneratedAPIInstance<GetRoutePolicyByID200>({
+		url: `/api/v1/route_policies/${id}`,
+		method: 'GET',
+		signal,
+	});
+};
+
+export const getGetRoutePolicyByIDQueryKey = ({
+	id,
+}: GetRoutePolicyByIDPathParameters) => {
+	return [`/api/v1/route_policies/${id}`] as const;
+};
+
+export const getGetRoutePolicyByIDQueryOptions = <
+	TData = Awaited<ReturnType<typeof getRoutePolicyByID>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(
+	{ id }: GetRoutePolicyByIDPathParameters,
+	options?: {
+		query?: UseQueryOptions<
+			Awaited<ReturnType<typeof getRoutePolicyByID>>,
+			TError,
+			TData
+		>;
+	},
+) => {
+	const { query: queryOptions } = options ?? {};
+
+	const queryKey =
+		queryOptions?.queryKey ?? getGetRoutePolicyByIDQueryKey({ id });
+
+	const queryFn: QueryFunction<
+		Awaited<ReturnType<typeof getRoutePolicyByID>>
+	> = ({ signal }) => getRoutePolicyByID({ id }, signal);
+
+	return {
+		queryKey,
+		queryFn,
+		enabled: !!id,
+		...queryOptions,
+	} as UseQueryOptions<
+		Awaited<ReturnType<typeof getRoutePolicyByID>>,
+		TError,
+		TData
+	> & { queryKey: QueryKey };
+};
+
+export type GetRoutePolicyByIDQueryResult = NonNullable<
+	Awaited<ReturnType<typeof getRoutePolicyByID>>
+>;
+export type GetRoutePolicyByIDQueryError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Get route policy by ID
+ */
+
+export function useGetRoutePolicyByID<
+	TData = Awaited<ReturnType<typeof getRoutePolicyByID>>,
+	TError = ErrorType<RenderErrorResponseDTO>
+>(
+	{ id }: GetRoutePolicyByIDPathParameters,
+	options?: {
+		query?: UseQueryOptions<
+			Awaited<ReturnType<typeof getRoutePolicyByID>>,
+			TError,
+			TData
+		>;
+	},
+): UseQueryResult<TData, TError> & { queryKey: QueryKey } {
+	const queryOptions = getGetRoutePolicyByIDQueryOptions({ id }, options);
+
+	const query = useQuery(queryOptions) as UseQueryResult<TData, TError> & {
+		queryKey: QueryKey;
+	};
+
+	query.queryKey = queryOptions.queryKey;
+
+	return query;
+}
+
+/**
+ * @summary Get route policy by ID
+ */
+export const invalidateGetRoutePolicyByID = async (
+	queryClient: QueryClient,
+	{ id }: GetRoutePolicyByIDPathParameters,
+	options?: InvalidateOptions,
+): Promise<QueryClient> => {
+	await queryClient.invalidateQueries(
+		{ queryKey: getGetRoutePolicyByIDQueryKey({ id }) },
+		options,
+	);
+
+	return queryClient;
+};
+
+/**
+ * This endpoint updates a route policy by ID
+ * @summary Update route policy
+ */
+export const updateRoutePolicy = (
+	{ id }: UpdateRoutePolicyPathParameters,
+	alertmanagertypesPostableRoutePolicyDTO: BodyType<AlertmanagertypesPostableRoutePolicyDTO>,
+) => {
+	return GeneratedAPIInstance<UpdateRoutePolicy200>({
+		url: `/api/v1/route_policies/${id}`,
+		method: 'PUT',
+		headers: { 'Content-Type': 'application/json' },
+		data: alertmanagertypesPostableRoutePolicyDTO,
+	});
+};
+
+export const getUpdateRoutePolicyMutationOptions = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof updateRoutePolicy>>,
+		TError,
+		{
+			pathParams: UpdateRoutePolicyPathParameters;
+			data: BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+		},
+		TContext
+	>;
+}): UseMutationOptions<
+	Awaited<ReturnType<typeof updateRoutePolicy>>,
+	TError,
+	{
+		pathParams: UpdateRoutePolicyPathParameters;
+		data: BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+	},
+	TContext
+> => {
+	const mutationKey = ['updateRoutePolicy'];
+	const { mutation: mutationOptions } = options
+		? options.mutation &&
+		  'mutationKey' in options.mutation &&
+		  options.mutation.mutationKey
+			? options
+			: { ...options, mutation: { ...options.mutation, mutationKey } }
+		: { mutation: { mutationKey } };
+
+	const mutationFn: MutationFunction<
+		Awaited<ReturnType<typeof updateRoutePolicy>>,
+		{
+			pathParams: UpdateRoutePolicyPathParameters;
+			data: BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+		}
+	> = (props) => {
+		const { pathParams, data } = props ?? {};
+
+		return updateRoutePolicy(pathParams, data);
+	};
+
+	return { mutationFn, ...mutationOptions };
+};
+
+export type UpdateRoutePolicyMutationResult = NonNullable<
+	Awaited<ReturnType<typeof updateRoutePolicy>>
+>;
+export type UpdateRoutePolicyMutationBody = BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+export type UpdateRoutePolicyMutationError = ErrorType<RenderErrorResponseDTO>;
+
+/**
+ * @summary Update route policy
+ */
+export const useUpdateRoutePolicy = <
+	TError = ErrorType<RenderErrorResponseDTO>,
+	TContext = unknown
+>(options?: {
+	mutation?: UseMutationOptions<
+		Awaited<ReturnType<typeof updateRoutePolicy>>,
+		TError,
+		{
+			pathParams: UpdateRoutePolicyPathParameters;
+			data: BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+		},
+		TContext
+	>;
+}): UseMutationResult<
+	Awaited<ReturnType<typeof updateRoutePolicy>>,
+	TError,
+	{
+		pathParams: UpdateRoutePolicyPathParameters;
+		data: BodyType<AlertmanagertypesPostableRoutePolicyDTO>;
+	},
+	TContext
+> => {
+	const mutationOptions = getUpdateRoutePolicyMutationOptions(options);
+
+	return useMutation(mutationOptions);
+};

frontend/src/api/generatedAPIInstance.ts

@@ -1,5 +1,6 @@
 import {
 	interceptorRejected,
+	interceptorsRequestBasePath,
 	interceptorsRequestResponse,
 	interceptorsResponse,
 } from 'api';
@@ -17,6 +18,7 @@ export const GeneratedAPIInstance = <T>(
 	return generatedAPIAxiosInstance({ ...config }).then(({ data }) => data);
 };
 
+generatedAPIAxiosInstance.interceptors.request.use(interceptorsRequestBasePath);
 generatedAPIAxiosInstance.interceptors.request.use(interceptorsRequestResponse);
 generatedAPIAxiosInstance.interceptors.response.use(
 	interceptorsResponse,

frontend/src/api/index.ts

@@ -11,6 +11,7 @@ import axios, {
 import { ENVIRONMENT } from 'constants/env';
 import { Events } from 'constants/events';
 import { LOCALSTORAGE } from 'constants/localStorage';
+import { getBasePath } from 'utils/getBasePath';
 import { eventEmitter } from 'utils/getEventEmitter';
 
 import apiV1, { apiAlertManager, apiV2, apiV3, apiV4, apiV5 } from './apiV1';
@@ -67,6 +68,28 @@ export const interceptorsRequestResponse = (
 	return value;
 };
 
+// Prepends the runtime base path to outgoing requests so API calls work under
+// a URL prefix (e.g. /signoz/api/v1/…). No-op for root deployments and dev
+// (dev baseURL is a full http:// URL, not an absolute path).
+export const interceptorsRequestBasePath = (
+	value: InternalAxiosRequestConfig,
+): InternalAxiosRequestConfig => {
+	const basePath = getBasePath();
+	if (basePath === '/') {
+		return value;
+	}
+
+	if (value.baseURL?.startsWith('/')) {
+		// Named instances: baseURL='/api/v1/' → '/signoz/api/v1/'
+		value.baseURL = basePath + value.baseURL.slice(1);
+	} else if (!value.baseURL && value.url?.startsWith('/')) {
+		// Generated instance: baseURL is '' in prod, path is in url
+		value.url = basePath + value.url.slice(1);
+	}
+
+	return value;
+};
+
 export const interceptorRejected = async (
 	value: AxiosResponse<any>,
 ): Promise<AxiosResponse<any>> => {
@@ -133,6 +156,7 @@ const instance = axios.create({
 });
 
 instance.interceptors.request.use(interceptorsRequestResponse);
+instance.interceptors.request.use(interceptorsRequestBasePath);
 instance.interceptors.response.use(interceptorsResponse, interceptorRejected);
 
 export const AxiosAlertManagerInstance = axios.create({
@@ -147,6 +171,7 @@ ApiV2Instance.interceptors.response.use(
 	interceptorRejected,
 );
 ApiV2Instance.interceptors.request.use(interceptorsRequestResponse);
+ApiV2Instance.interceptors.request.use(interceptorsRequestBasePath);
 
 // axios V3
 export const ApiV3Instance = axios.create({
@@ -158,6 +183,7 @@ ApiV3Instance.interceptors.response.use(
 	interceptorRejected,
 );
 ApiV3Instance.interceptors.request.use(interceptorsRequestResponse);
+ApiV3Instance.interceptors.request.use(interceptorsRequestBasePath);
 //
 
 // axios V4
@@ -170,6 +196,7 @@ ApiV4Instance.interceptors.response.use(
 	interceptorRejected,
 );
 ApiV4Instance.interceptors.request.use(interceptorsRequestResponse);
+ApiV4Instance.interceptors.request.use(interceptorsRequestBasePath);
 //
 
 // axios V5
@@ -182,6 +209,7 @@ ApiV5Instance.interceptors.response.use(
 	interceptorRejected,
 );
 ApiV5Instance.interceptors.request.use(interceptorsRequestResponse);
+ApiV5Instance.interceptors.request.use(interceptorsRequestBasePath);
 //
 
 // axios Base
@@ -194,6 +222,7 @@ LogEventAxiosInstance.interceptors.response.use(
 	interceptorRejectedBase,
 );
 LogEventAxiosInstance.interceptors.request.use(interceptorsRequestResponse);
+LogEventAxiosInstance.interceptors.request.use(interceptorsRequestBasePath);
 //
 
 AxiosAlertManagerInstance.interceptors.response.use(
@@ -201,6 +230,7 @@ AxiosAlertManagerInstance.interceptors.response.use(
 	interceptorRejected,
 );
 AxiosAlertManagerInstance.interceptors.request.use(interceptorsRequestResponse);
+AxiosAlertManagerInstance.interceptors.request.use(interceptorsRequestBasePath);
 
 export { apiV1 };
 export default instance;

frontend/src/components/AuthPageContainer/AuthHeader.tsx

@@ -1,7 +1,6 @@
 import { useCallback } from 'react';
 import { Button } from '@signozhq/button';
 import { LifeBuoy } from 'lucide-react';
-import { openExternalLink } from 'utils/navigation';
 
 import signozBrandLogoUrl from '@/assets/Logos/signoz-brand-logo.svg';
 
@@ -9,7 +8,7 @@ import './AuthHeader.styles.scss';
 
 function AuthHeader(): JSX.Element {
 	const handleGetHelp = useCallback((): void => {
-		openExternalLink('https://signoz.io/support/');
+		window.open('https://signoz.io/support/', '_blank');
 	}, []);
 
 	return (

frontend/src/components/CeleryTask/useNavigateToExplorer.ts

@@ -7,13 +7,11 @@ import ROUTES from 'constants/routes';
 import useUpdatedQuery from 'container/GridCardLayout/useResolveQuery';
 import { useQueryBuilder } from 'hooks/queryBuilder/useQueryBuilder';
 import { useNotifications } from 'hooks/useNotifications';
-import history from 'lib/history';
 import { useDashboardStore } from 'providers/Dashboard/store/useDashboardStore';
 import { AppState } from 'store/reducers';
 import { Query, TagFilterItem } from 'types/api/queryBuilder/queryBuilderData';
 import { DataSource, MetricAggregateOperator } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 
 export interface NavigateToExplorerProps {
 	filters: TagFilterItem[];
@@ -135,11 +133,7 @@ export function useNavigateToExplorer(): (
 				QueryParams.compositeQuery
 			}=${JSONCompositeQuery}`;
 
-			if (sameTab) {
-				history.push(newExplorerPath);
-			} else {
-				openInNewTab(newExplorerPath);
-			}
+			window.open(newExplorerPath, sameTab ? '_self' : '_blank');
 		},
 		[
 			prepareQuery,

frontend/src/components/ChangelogModal/ChangelogModal.tsx

@@ -11,7 +11,6 @@ import { ChevronsDown, ScrollText } from 'lucide-react';
 import { useAppContext } from 'providers/App/App';
 import { ChangelogSchema } from 'types/api/changelog/getChangelogByVersion';
 import { UserPreference } from 'types/api/preferences/preference';
-import { openExternalLink } from 'utils/navigation';
 
 import ChangelogRenderer from './components/ChangelogRenderer';
 
@@ -87,7 +86,11 @@ function ChangelogModal({ changelog, onClose }: Props): JSX.Element {
 	}, [checkScroll]);
 
 	const onClickUpdateWorkspace = (): void => {
-		openExternalLink('https://signoz.io/upgrade-path');
+		window.open(
+			'https://signoz.io/upgrade-path',
+			'_blank',
+			'noopener,noreferrer',
+		);
 	};
 
 	const onClickScrollForMore = (): void => {

frontend/src/components/HostMetricsDetail/HostMetricsDetails.tsx

@@ -50,7 +50,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import { VIEW_TYPES, VIEWS } from './constants';
@@ -331,7 +330,10 @@ function HostMetricsDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -350,7 +352,10 @@ function HostMetricsDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/components/LearnMore/LearnMore.tsx

@@ -1,7 +1,6 @@
 import { Color } from '@signozhq/design-tokens';
 import { Button } from 'antd';
 import { ArrowUpRight } from 'lucide-react';
-import { openExternalLink } from 'utils/navigation';
 
 import './LearnMore.styles.scss';
 
@@ -15,7 +14,7 @@ function LearnMore({ text, url, onClick }: LearnMoreProps): JSX.Element {
 	const handleClick = (): void => {
 		onClick?.();
 		if (url) {
-			openExternalLink(url);
+			window.open(url, '_blank');
 		}
 	};
 	return (

frontend/src/components/MessagingQueueHealthCheck/AttributeCheckList.tsx

@@ -20,7 +20,6 @@ import {
 	KAFKA_SETUP_DOC_LINK,
 	MessagingQueueHealthCheckService,
 } from 'pages/MessagingQueues/MessagingQueuesUtils';
-import { openExternalLink } from 'utils/navigation';
 import { v4 as uuid } from 'uuid';
 
 import './MessagingQueueHealthCheck.styles.scss';
@@ -77,7 +76,7 @@ function ErrorTitleAndKey({
 		if (isCloudUserVal && !!link) {
 			history.push(link);
 		} else {
-			openExternalLink(KAFKA_SETUP_DOC_LINK);
+			window.open(KAFKA_SETUP_DOC_LINK, '_blank');
 		}
 	};
 	return {

frontend/src/components/QuickFilters/FilterRenderers/Checkbox/LogsQuickFilterEmptyState.tsx

@@ -2,7 +2,6 @@ import { Color } from '@signozhq/design-tokens';
 import { Button } from 'antd';
 import EmptyQuickFilterIcon from 'assets/CustomIcons/EmptyQuickFilterIcon';
 import { ArrowUpRight } from 'lucide-react';
-import { openExternalLink } from 'utils/navigation';
 
 const QUICK_FILTER_DOC_PATHS: Record<string, string> = {
 	severity_text: 'severity-text',
@@ -23,8 +22,9 @@ function LogsQuickFilterEmptyState({
 	const handleLearnMoreClick = (): void => {
 		const section = QUICK_FILTER_DOC_PATHS[attributeKey];
 
-		openExternalLink(
+		window.open(
 			`https://signoz.io/docs/logs-management/features/logs-quick-filters#${section}`,
+			'_blank',
 		);
 	};
 	return (

frontend/src/container/ApiMonitoring/Explorer/Domains/DomainDetails/components/DependentServices.tsx

@@ -9,7 +9,6 @@ import {
 } from 'container/ApiMonitoring/utils';
 import { UnfoldVertical } from 'lucide-react';
 import { SuccessResponse } from 'types/api';
-import { openInNewTab } from 'utils/navigation';
 
 import emptyStateUrl from '@/assets/Icons/emptyState.svg';
 
@@ -108,7 +107,7 @@ function DependentServices({
 							urlQuery.set(QueryParams.startTime, timeRange.startTime.toString());
 							urlQuery.set(QueryParams.endTime, timeRange.endTime.toString());
 							url.search = urlQuery.toString();
-							openInNewTab(`${url.pathname}${url.search}`);
+							window.open(url.toString(), '_blank');
 						},
 						className: 'clickable-row',
 					})}

frontend/src/container/CreateAlertRule/SelectAlertType/index.tsx

@@ -7,7 +7,6 @@ import { FeatureKeys } from 'constants/features';
 import { useAppContext } from 'providers/App/App';
 import { AlertTypes } from 'types/api/alerts/alertTypes';
 import { isModifierKeyPressed } from 'utils/app';
-import { openExternalLink } from 'utils/navigation';
 
 import { getOptionList } from './config';
 import { AlertTypeCard, SelectTypeContainer } from './styles';
@@ -56,7 +55,7 @@ function SelectAlertType({ onSelect }: SelectAlertTypeProps): JSX.Element {
 			page: 'New alert data source selection page',
 		});
 
-		openExternalLink(url);
+		window.open(url, '_blank');
 	}
 	const renderOptions = useMemo(
 		() => (

frontend/src/container/CreateAlertV2/AlertCondition/utils.tsx

@@ -14,7 +14,6 @@ import { IUser } from 'providers/App/types';
 import { Query } from 'types/api/queryBuilder/queryBuilderData';
 import { EQueryType } from 'types/common/dashboard';
 import { USER_ROLES } from 'types/roles';
-import { openInNewTab } from 'utils/navigation';
 
 import { ROUTING_POLICIES_ROUTE } from './constants';
 import { RoutingPolicyBannerProps } from './types';
@@ -388,7 +387,7 @@ export function NotificationChannelsNotFoundContent({
 							style={{ padding: '0 4px' }}
 							type="link"
 							onClick={(): void => {
-								openInNewTab(ROUTES.CHANNELS_NEW);
+								window.open(ROUTES.CHANNELS_NEW, '_blank');
 							}}
 						>
 							here.

frontend/src/container/CustomDomainSettings/CustomDomainSettings.tsx

@@ -21,7 +21,6 @@ import { useGetHosts, usePutHost } from 'api/generated/services/zeus';
 import { AxiosError } from 'axios';
 import { useAppContext } from 'providers/App/App';
 import { useTimezone } from 'providers/Timezone';
-import { openExternalLink } from 'utils/navigation';
 
 import CustomDomainEditModal from './CustomDomainEditModal';
 
@@ -49,7 +48,7 @@ function DomainUpdateToast({
 					className="custom-domain-toast-visit-btn"
 					suffixIcon={<ExternalLink size={12} />}
 					onClick={(): void => {
-						openExternalLink(url);
+						window.open(url, '_blank', 'noopener,noreferrer');
 					}}
 				>
 					Visit new URL

frontend/src/container/DashboardContainer/DashboardSettings/PublicDashboard/index.tsx

@@ -16,7 +16,6 @@ import { useDashboardStore } from 'providers/Dashboard/store/useDashboardStore';
 import { PublicDashboardMetaProps } from 'types/api/dashboard/public/getMeta';
 import APIError from 'types/api/error';
 import { USER_ROLES } from 'types/roles';
-import { openInNewTab } from 'utils/navigation';
 
 import './PublicDashboard.styles.scss';
 
@@ -295,7 +294,7 @@ function PublicDashboardSetting(): JSX.Element {
 								icon={<ExternalLink size={12} />}
 								onClick={(): void => {
 									if (publicDashboardURL) {
-										openInNewTab(publicDashboardURL);
+										window.open(publicDashboardURL, '_blank');
 									}
 								}}
 							/>

frontend/src/container/FormAlertRules/BasicInfo.tsx

@@ -15,7 +15,6 @@ import { AlertDef, Labels } from 'types/api/alerts/def';
 import { Channels } from 'types/api/channels/getAll';
 import APIError from 'types/api/error';
 import { requireErrorMessage } from 'utils/form/requireErrorMessage';
-import { openInNewTab } from 'utils/navigation';
 import { popupContainer } from 'utils/selectPopupContainer';
 
 import ChannelSelect from './ChannelSelect';
@@ -88,7 +87,7 @@ function BasicInfo({
 			dataSource: ALERTS_DATA_SOURCE_MAP[alertDef?.alertType as AlertTypes],
 			ruleId: isNewRule ? 0 : alertDef?.id,
 		});
-		openInNewTab(ROUTES.CHANNELS_NEW);
+		window.open(ROUTES.CHANNELS_NEW, '_blank');
 		// eslint-disable-next-line react-hooks/exhaustive-deps
 	}, []);
 	const hasLoggedEvent = useRef(false);

frontend/src/container/FormAlertRules/index.tsx

@@ -46,7 +46,6 @@ import { DataSource } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
 import { isModifierKeyPressed } from 'utils/app';
 import { compositeQueryToQueryEnvelope } from 'utils/compositeQueryToQueryEnvelope';
-import { openExternalLink } from 'utils/navigation';
 
 import BasicInfo from './BasicInfo';
 import ChartPreview from './ChartPreview';
@@ -772,7 +771,7 @@ function FormAlertRules({
 				queryType: currentQuery.queryType,
 				link: url,
 			});
-			openExternalLink(url);
+			window.open(url, '_blank');
 		}
 	}
 

frontend/src/container/Home/AlertRules/AlertRules.tsx

@@ -13,7 +13,6 @@ import Card from 'periscope/components/Card/Card';
 import { useAppContext } from 'providers/App/App';
 import { GettableAlert } from 'types/api/alerts/get';
 import { USER_ROLES } from 'types/roles';
-import { openExternalLink } from 'utils/navigation';
 
 import beaconUrl from '@/assets/Icons/beacon.svg';
 
@@ -104,7 +103,11 @@ export default function AlertRules({
 									source: 'Alert Rules',
 								});
 
-								openExternalLink('https://signoz.io/docs/alerts/');
+								window.open(
+									'https://signoz.io/docs/alerts/',
+									'_blank',
+									'noreferrer noopener',
+								);
 							}}
 						>
 							Learn more <ArrowUpRight size={12} />

frontend/src/container/Home/Dashboards/Dashboards.tsx

@@ -10,7 +10,6 @@ import Card from 'periscope/components/Card/Card';
 import { useAppContext } from 'providers/App/App';
 import { Dashboard } from 'types/api/dashboard/getAll';
 import { USER_ROLES } from 'types/roles';
-import { openExternalLink, openInNewTab } from 'utils/navigation';
 
 import dialsUrl from '@/assets/Icons/dials.svg';
 
@@ -88,7 +87,10 @@ export default function Dashboards({
 								logEvent('Homepage: Learn more clicked', {
 									source: 'Dashboards',
 								});
-								openExternalLink('https://signoz.io/docs/userguide/manage-dashboards/');
+								window.open(
+									'https://signoz.io/docs/userguide/manage-dashboards/',
+									'_blank',
+								);
 							}}
 						>
 							Learn more <ArrowUpRight size={12} />
@@ -112,7 +114,7 @@ export default function Dashboards({
 							dashboardName: dashboard.data.title,
 						});
 						if (event.metaKey || event.ctrlKey) {
-							openInNewTab(getLink());
+							window.open(getLink(), '_blank');
 						} else {
 							safeNavigate(getLink());
 						}

frontend/src/container/Home/DataSourceInfo/DataSourceInfo.tsx

@@ -9,7 +9,6 @@ import { Link2 } from 'lucide-react';
 import Card from 'periscope/components/Card/Card';
 import { useAppContext } from 'providers/App/App';
 import { LicensePlatform } from 'types/api/licensesV3/getActive';
-import { openExternalLink } from 'utils/navigation';
 
 import containerPlusUrl from '@/assets/Icons/container-plus.svg';
 import helloWaveUrl from '@/assets/Icons/hello-wave.svg';
@@ -52,7 +51,7 @@ function DataSourceInfo({
 		if (activeLicense && activeLicense.platform === LicensePlatform.CLOUD) {
 			history.push(ROUTES.GET_STARTED_WITH_CLOUD);
 		} else {
-			openExternalLink(DOCS_LINKS.ADD_DATA_SOURCE);
+			window?.open(DOCS_LINKS.ADD_DATA_SOURCE, '_blank', 'noopener noreferrer');
 		}
 	};
 

frontend/src/container/Home/HomeChecklist/HomeChecklist.tsx

@@ -8,7 +8,6 @@ import { ArrowRight, ArrowRightToLine, BookOpenText } from 'lucide-react';
 import { useAppContext } from 'providers/App/App';
 import { LicensePlatform } from 'types/api/licensesV3/getActive';
 import { USER_ROLES } from 'types/roles';
-import { openExternalLink } from 'utils/navigation';
 
 import './HomeChecklist.styles.scss';
 
@@ -100,7 +99,11 @@ function HomeChecklist({
 														) {
 															history.push(item.toRoute || '');
 														} else {
-															openExternalLink(item.docsLink || '');
+															window?.open(
+																item.docsLink || '',
+																'_blank',
+																'noopener noreferrer',
+															);
 														}
 													}}
 												>
@@ -116,7 +119,7 @@ function HomeChecklist({
 																step: item.id,
 															});
 
-															openExternalLink(item.docsLink || '');
+															window?.open(item.docsLink, '_blank', 'noopener noreferrer');
 														}}
 													>
 														<BookOpenText size={16} />

frontend/src/container/Home/SavedViews/SavedViews.tsx

@@ -19,13 +19,12 @@ import { useAppContext } from 'providers/App/App';
 import { ViewProps } from 'types/api/saveViews/types';
 import { DataSource } from 'types/common/queryBuilder';
 import { USER_ROLES } from 'types/roles';
-import { openExternalLink } from 'utils/navigation';
 
-import circusTentUrl from '@/assets/Icons/circus-tent.svg';
-import eightBallUrl from '@/assets/Icons/eight-ball.svg';
 import floppyDiscUrl from '@/assets/Icons/floppy-disc.svg';
 import logsUrl from '@/assets/Icons/logs.svg';
 
+import { getItemIcon } from '../constants';
+
 export default function SavedViews({
 	onUpdateChecklistDoneItem,
 	loadingUserPreferences,
@@ -197,7 +196,11 @@ export default function SavedViews({
 									entity: selectedEntity,
 								});
 
-								openExternalLink('https://signoz.io/docs/product-features/saved-view/');
+								window.open(
+									'https://signoz.io/docs/product-features/saved-view/',
+									'_blank',
+									'noopener noreferrer',
+								);
 							}}
 						>
 							Learn more <ArrowUpRight size={12} />
@@ -226,7 +229,7 @@ export default function SavedViews({
 					>
 						<div className="saved-view-item-name-container home-data-item-name-container">
 							<img
-								src={view.id % 2 === 0 ? eightBallUrl : circusTentUrl}
+								src={getItemIcon(String(view.id))}
 								alt="alert-rules"
 								className="alert-rules-img"
 							/>

frontend/src/container/Home/Services/ServiceMetrics.tsx

@@ -31,7 +31,6 @@ import { GlobalReducer } from 'types/reducer/globalTime';
 import { Tags } from 'types/reducer/trace';
 import { USER_ROLES } from 'types/roles';
 import { isModifierKeyPressed } from 'utils/app';
-import { openExternalLink } from 'utils/navigation';
 
 import triangleRulerUrl from '@/assets/Icons/triangle-ruler.svg';
 
@@ -80,7 +79,11 @@ const EmptyState = memo(
 								) {
 									history.push(ROUTES.GET_STARTED_WITH_CLOUD);
 								} else {
-									openExternalLink(DOCS_LINKS.ADD_DATA_SOURCE);
+									window?.open(
+										DOCS_LINKS.ADD_DATA_SOURCE,
+										'_blank',
+										'noopener noreferrer',
+									);
 								}
 							}}
 						>
@@ -94,7 +97,10 @@ const EmptyState = memo(
 								logEvent('Homepage: Learn more clicked', {
 									source: 'Service Metrics',
 								});
-								openExternalLink('https://signoz.io/docs/instrumentation/overview/');
+								window.open(
+									'https://signoz.io/docs/instrumentation/overview/',
+									'_blank',
+								);
 							}}
 						>
 							Learn more <ArrowUpRight size={12} />

frontend/src/container/Home/Services/ServiceTraces.tsx

@@ -17,7 +17,6 @@ import { ServicesList } from 'types/api/metrics/getService';
 import { GlobalReducer } from 'types/reducer/globalTime';
 import { USER_ROLES } from 'types/roles';
 import { isModifierKeyPressed } from 'utils/app';
-import { openExternalLink } from 'utils/navigation';
 
 import triangleRulerUrl from '@/assets/Icons/triangle-ruler.svg';
 
@@ -134,7 +133,11 @@ export default function ServiceTraces({
 									) {
 										history.push(ROUTES.GET_STARTED_WITH_CLOUD);
 									} else {
-										openExternalLink(DOCS_LINKS.ADD_DATA_SOURCE);
+										window?.open(
+											DOCS_LINKS.ADD_DATA_SOURCE,
+											'_blank',
+											'noopener noreferrer',
+										);
 									}
 								}}
 							>
@@ -148,7 +151,10 @@ export default function ServiceTraces({
 									logEvent('Homepage: Learn more clicked', {
 										source: 'Service Traces',
 									});
-									openExternalLink('https://signoz.io/docs/instrumentation/overview/');
+									window.open(
+										'https://signoz.io/docs/instrumentation/overview/',
+										'_blank',
+									);
 								}}
 							>
 								Learn more <ArrowUpRight size={12} />

frontend/src/container/InfraMonitoringK8s/Clusters/ClusterDetails/ClusterDetails.tsx

@@ -49,7 +49,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import ClusterEvents from '../../EntityDetailsUtils/EntityEvents';
@@ -415,7 +414,10 @@ function ClusterDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -434,7 +436,10 @@ function ClusterDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/DaemonSets/DaemonSetDetails/DaemonSetDetails.tsx

@@ -48,7 +48,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import DaemonSetEvents from '../../EntityDetailsUtils/EntityEvents';
@@ -430,7 +429,10 @@ function DaemonSetDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -449,7 +451,10 @@ function DaemonSetDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/Deployments/DeploymentDetails/DeploymentDetails.tsx

@@ -50,7 +50,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import DeploymentEvents from '../../EntityDetailsUtils/EntityEvents';
@@ -434,7 +433,10 @@ function DeploymentDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -453,7 +455,10 @@ function DeploymentDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/Jobs/JobDetails/JobDetails.tsx

@@ -48,7 +48,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import JobEvents from '../../EntityDetailsUtils/EntityEvents';
@@ -428,7 +427,10 @@ function JobDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -447,7 +449,10 @@ function JobDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/Namespaces/NamespaceDetails/NamespaceDetails.tsx

@@ -50,7 +50,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import NamespaceEvents from '../../EntityDetailsUtils/EntityEvents';
@@ -420,7 +419,10 @@ function NamespaceDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -439,7 +441,10 @@ function NamespaceDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/Nodes/NodeDetails/NodeDetails.tsx

@@ -50,7 +50,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import NodeLogs from '../../EntityDetailsUtils/EntityLogs';
@@ -417,7 +416,10 @@ function NodeDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -436,7 +438,10 @@ function NodeDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/Pods/PodDetails/PodDetails.tsx

@@ -50,7 +50,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import PodEvents from '../../EntityDetailsUtils/EntityEvents';
@@ -436,7 +435,10 @@ function PodDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -455,7 +457,10 @@ function PodDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/InfraMonitoringK8s/StatefulSets/StatefulSetDetails/StatefulSetDetails.tsx

@@ -53,7 +53,6 @@ import {
 	TracesAggregatorOperator,
 } from 'types/common/queryBuilder';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuidv4 } from 'uuid';
 
 import {
@@ -432,7 +431,10 @@ function StatefulSetDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		} else if (selectedView === VIEW_TYPES.TRACES) {
 			const compositeQuery = {
 				...initialQueryState,
@@ -451,7 +453,10 @@ function StatefulSetDetails({
 
 			urlQuery.set('compositeQuery', JSON.stringify(compositeQuery));
 
-			openInNewTab(`${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`);
+			window.open(
+				`${window.location.origin}${ROUTES.TRACES_EXPLORER}?${urlQuery.toString()}`,
+				'_blank',
+			);
 		}
 	};
 

frontend/src/container/ListAlertRules/AlertsEmptyState/AlertInfoCard.tsx

@@ -1,6 +1,5 @@
 import { ArrowRightOutlined } from '@ant-design/icons';
 import { Typography } from 'antd';
-import { openExternalLink } from 'utils/navigation';
 
 interface AlertInfoCardProps {
 	header: string;
@@ -20,7 +19,7 @@ function AlertInfoCard({
 			className="alert-info-card"
 			onClick={(): void => {
 				onClick();
-				openExternalLink(link);
+				window.open(link, '_blank');
 			}}
 		>
 			<div className="alert-card-text">

frontend/src/container/ListAlertRules/AlertsEmptyState/InfoLinkText.tsx

@@ -1,6 +1,5 @@
 import { ArrowRightOutlined, PlayCircleFilled } from '@ant-design/icons';
 import { Flex, Typography } from 'antd';
-import { openExternalLink } from 'utils/navigation';
 
 interface InfoLinkTextProps {
 	infoText: string;
@@ -21,7 +20,7 @@ function InfoLinkText({
 		<Flex
 			onClick={(): void => {
 				onClick();
-				openExternalLink(link);
+				window.open(link, '_blank');
 			}}
 			className="info-link-container"
 		>

frontend/src/container/ListOfDashboard/DashboardsList.tsx

@@ -83,7 +83,6 @@ import {
 } from 'types/api/dashboard/getAll';
 import APIError from 'types/api/error';
 import { isModifierKeyPressed } from 'utils/app';
-import { openExternalLink, openInNewTab } from 'utils/navigation';
 
 import awwSnapUrl from '@/assets/Icons/awwSnap.svg';
 import dashboardsUrl from '@/assets/Icons/dashboards.svg';
@@ -458,7 +457,7 @@ function DashboardsList(): JSX.Element {
 													onClick={(e): void => {
 														e.stopPropagation();
 														e.preventDefault();
-														openInNewTab(getLink());
+														window.open(getLink(), '_blank');
 													}}
 												>
 													Open in New Tab
@@ -740,8 +739,9 @@ function DashboardsList(): JSX.Element {
 									className="learn-more"
 									data-testid="learn-more"
 									onClick={(): void => {
-										openExternalLink(
+										window.open(
 											'https://signoz.io/docs/userguide/manage-dashboards?utm_source=product&utm_medium=dashboard-list-empty-state',
+											'_blank',
 										);
 									}}
 								>

frontend/src/container/ListOfDashboard/TableComponents/Name.tsx

@@ -1,7 +1,6 @@
 import { LockFilled } from '@ant-design/icons';
 import ROUTES from 'constants/routes';
 import history from 'lib/history';
-import { openInNewTab } from 'utils/navigation';
 
 import { Data } from '../DashboardsList';
 import { TableLinkText } from './styles';
@@ -13,7 +12,7 @@ function Name(name: Data['name'], data: Data): JSX.Element {
 
 	const onClickHandler = (event: React.MouseEvent<HTMLElement>): void => {
 		if (event.metaKey || event.ctrlKey) {
-			openInNewTab(getLink());
+			window.open(getLink(), '_blank');
 		} else {
 			history.push(getLink());
 		}

frontend/src/container/LogDetailedView/ContextView/ContextLogRenderer.tsx

@@ -17,7 +17,6 @@ import useUrlQuery from 'hooks/useUrlQuery';
 import { ILog } from 'types/api/logs/log';
 import { Query, TagFilter } from 'types/api/queryBuilder/queryBuilderData';
 import { DataSource, StringOperators } from 'types/common/queryBuilder';
-import { openInNewTab } from 'utils/navigation';
 
 import { useContextLogData } from './useContextLogData';
 
@@ -117,7 +116,7 @@ function ContextLogRenderer({
 			);
 
 			const link = `${ROUTES.LOGS_EXPLORER}?${urlQuery.toString()}`;
-			openInNewTab(link);
+			window.open(link, '_blank', 'noopener,noreferrer');
 		},
 		[query, urlQuery],
 	);

frontend/src/container/LogDetailedView/TableView.tsx

@@ -34,7 +34,6 @@ import { SET_DETAILED_LOG_DATA } from 'types/actions/logs';
 import { IField } from 'types/api/logs/fields';
 import { ILog } from 'types/api/logs/log';
 import { DataTypes } from 'types/api/queryBuilder/queryAutocompleteResponse';
-import { openInNewTab } from 'utils/navigation';
 
 import { ActionItemProps } from './ActionItem';
 import FieldRenderer from './FieldRenderer';
@@ -192,7 +191,7 @@ function TableView({
 
 			if (event.ctrlKey || event.metaKey) {
 				// open the trace in new tab
-				openInNewTab(route);
+				window.open(route, '_blank');
 			} else {
 				history.push(route);
 			}

frontend/src/container/LogsError/LogsError.tsx

@@ -2,7 +2,6 @@ import { Typography } from 'antd';
 import { useGetTenantLicense } from 'hooks/useGetTenantLicense';
 import history from 'lib/history';
 import { ArrowRight } from 'lucide-react';
-import { openExternalLink } from 'utils/navigation';
 
 import awwSnapUrl from '@/assets/Icons/awwSnap.svg';
 
@@ -15,7 +14,7 @@ export default function LogsError(): JSX.Element {
 		if (isCloudUserVal) {
 			history.push('/support');
 		} else {
-			openExternalLink('https://signoz.io/slack');
+			window.open('https://signoz.io/slack', '_blank');
 		}
 	};
 

frontend/src/container/MetricsApplication/utils.ts

@@ -1,6 +1,5 @@
 import { QueryParams } from 'constants/query';
 import ROUTES from 'constants/routes';
-import { openInNewTab as openInNewTabFn } from 'utils/navigation';
 
 import { TopOperationList } from './TopOperationsTable';
 import { NavigateToTraceProps } from './types';
@@ -38,7 +37,7 @@ export const navigateToTrace = ({
 	}=${JSONCompositeQuery}`;
 
 	if (openInNewTab) {
-		openInNewTabFn(newTraceExplorerPath);
+		window.open(newTraceExplorerPath, '_blank');
 	} else {
 		safeNavigate(newTraceExplorerPath);
 	}

frontend/src/container/MetricsExplorer/MetricDetails/DashboardsAndAlertsPopover.tsx

@@ -9,7 +9,6 @@ import {
 import { QueryParams } from 'constants/query';
 import ROUTES from 'constants/routes';
 import { Bell, Grid } from 'lucide-react';
-import { openInNewTab } from 'utils/navigation';
 import { pluralize } from 'utils/pluralize';
 
 import { DashboardsAndAlertsPopoverProps } from './types';
@@ -68,8 +67,9 @@ function DashboardsAndAlertsPopover({
 					<Typography.Link
 						key={alert.alertId}
 						onClick={(): void => {
-							openInNewTab(
+							window.open(
 								`${ROUTES.ALERT_OVERVIEW}?${QueryParams.ruleId}=${alert.alertId}`,
+								'_blank',
 							);
 						}}
 						className="dashboards-popover-content-item"
@@ -90,8 +90,11 @@ function DashboardsAndAlertsPopover({
 					<Typography.Link
 						key={dashboard.dashboardId}
 						onClick={(): void => {
-							openInNewTab(
-								generatePath(ROUTES.DASHBOARD, { dashboardId: dashboard.dashboardId }),
+							window.open(
+								generatePath(ROUTES.DASHBOARD, {
+									dashboardId: dashboard.dashboardId,
+								}),
+								'_blank',
 							);
 						}}
 						className="dashboards-popover-content-item"

frontend/src/container/NoLogs/NoLogs.tsx

@@ -6,7 +6,6 @@ import history from 'lib/history';
 import { ArrowUpRight } from 'lucide-react';
 import { DataSource } from 'types/common/queryBuilder';
 import DOCLINKS from 'utils/docLinks';
-import { openExternalLink } from 'utils/navigation';
 
 import eyesEmojiUrl from '@/assets/Images/eyesEmoji.svg';
 
@@ -43,11 +42,11 @@ export default function NoLogs({
 			}
 			history.push(link);
 		} else if (dataSource === 'traces') {
-			openExternalLink(DOCLINKS.TRACES_EXPLORER_EMPTY_STATE);
+			window.open(DOCLINKS.TRACES_EXPLORER_EMPTY_STATE, '_blank');
 		} else if (dataSource === DataSource.METRICS) {
-			openExternalLink(DOCLINKS.METRICS_EXPLORER_EMPTY_STATE);
+			window.open(DOCLINKS.METRICS_EXPLORER_EMPTY_STATE, '_blank');
 		} else {
-			openExternalLink(`${DOCLINKS.USER_GUIDE}${dataSource}/`);
+			window.open(`${DOCLINKS.USER_GUIDE}${dataSource}/`, '_blank');
 		}
 	};
 	return (

frontend/src/container/OnboardingQuestionaire/OnboardingFooter/OnboardingFooter.tsx

@@ -1,4 +1,3 @@
-// hippa.svg and soc2.svg do not exist in src/assets — suppressed until assets are added
 import { Dot } from 'lucide-react';
 
 import './OnboardingFooter.styles.scss';
@@ -13,6 +12,7 @@ export function OnboardingFooter(): JSX.Element {
 					className="footer-content"
 					rel="noreferrer"
 				>
+					{/* hippa.svg does not exist in src/assets — suppressed until asset is added */}
 					{/* eslint-disable-next-line rulesdir/no-unsupported-asset-pattern */}
 					<img src="/logos/hippa.svg" alt="HIPPA" className="footer-logo" />
 					<span className="footer-text">HIPPA</span>
@@ -24,6 +24,7 @@ export function OnboardingFooter(): JSX.Element {
 					className="footer-content"
 					rel="noreferrer"
 				>
+					{/* soc2.svg does not exist in src/assets — suppressed until asset is added */}
 					{/* eslint-disable-next-line rulesdir/no-unsupported-asset-pattern */}
 					<img src="/logos/soc2.svg" alt="SOC2" className="footer-logo" />
 					<span className="footer-text">SOC2</span>

frontend/src/container/QueryTable/Drilldown/useBaseAggregateOptions.tsx

@@ -115,7 +115,6 @@ const useBaseAggregateOptions = ({
 					key={id}
 					icon={<LinkOutlined />}
 					onClick={(): void => {
-						// eslint-disable-next-line no-restricted-syntax -- context links can be internal or external URLs provided by users
 						window.open(url, '_blank');
 						onClose?.();
 					}}

frontend/src/container/RoutingPolicies/RoutingPolicyDetails.tsx

@@ -14,7 +14,6 @@ import { ModalTitle } from 'container/PipelinePage/PipelineListsView/styles';
 import { Check, Loader, X } from 'lucide-react';
 import { useAppContext } from 'providers/App/App';
 import { USER_ROLES } from 'types/roles';
-import { openInNewTab } from 'utils/navigation';
 
 import { INITIAL_ROUTING_POLICY_DETAILS_FORM_STATE } from './constants';
 import {
@@ -77,7 +76,7 @@ function RoutingPolicyDetails({
 							style={{ padding: '0 4px' }}
 							type="link"
 							onClick={(): void => {
-								openInNewTab(ROUTES.CHANNELS_NEW);
+								window.open(ROUTES.CHANNELS_NEW, '_blank');
 							}}
 						>
 							here.

frontend/src/container/SideNav/SideNav.tsx

@@ -64,7 +64,7 @@ import { USER_ROLES } from 'types/roles';
 import { checkVersionState } from 'utils/app';
 import { isModifierKeyPressed } from 'utils/app';
 import { showErrorNotification } from 'utils/error';
-import { openExternalLink, openInNewTab } from 'utils/navigation';
+import { openInNewTab } from 'utils/navigation';
 
 import signozBrandLogoUrl from '@/assets/Logos/signoz-brand-logo.svg';
 
@@ -818,7 +818,7 @@ function SideNav({ isPinned }: { isPinned: boolean }): JSX.Element {
 		);
 
 		if (item && !('type' in item) && item.isExternal && item.url) {
-			openExternalLink(item.url);
+			window.open(item.url, '_blank');
 		}
 
 		const event = (info as SidebarItem & { domEvent?: MouseEvent }).domEvent;

frontend/src/container/SpanDetailsDrawer/SpanLogs/SpanLogs.tsx

@@ -28,7 +28,6 @@ import {
 } from 'types/api/queryBuilder/queryAutocompleteResponse';
 import { TagFilter } from 'types/api/queryBuilder/queryBuilderData';
 import { DataSource } from 'types/common/queryBuilder';
-import { openInNewTab } from 'utils/navigation';
 import { v4 as uuid } from 'uuid';
 
 import noDataUrl from '@/assets/Icons/no-data.svg';
@@ -144,7 +143,7 @@ function SpanLogs({
 
 			const url = `${ROUTES.LOGS_EXPLORER}?${createQueryParams(queryParams)}`;
 
-			openInNewTab(url);
+			window.open(url, '_blank');
 		},
 		[
 			isLogSpanRelated,

frontend/src/container/SpanDetailsDrawer/SpanRelatedSignals/SpanRelatedSignals.tsx

@@ -17,7 +17,6 @@ import { BarChart2, Compass, X } from 'lucide-react';
 import { BaseAutocompleteData } from 'types/api/queryBuilder/queryAutocompleteResponse';
 import { Span } from 'types/api/trace/getTraceV2';
 import { DataSource, LogsAggregatorOperator } from 'types/common/queryBuilder';
-import { openInNewTab } from 'utils/navigation';
 
 import { RelatedSignalsViews } from '../constants';
 import SpanLogs from '../SpanLogs/SpanLogs';
@@ -158,7 +157,13 @@ function SpanRelatedSignals({
 		searchParams.set(QueryParams.startTime, startTimeMs.toString());
 		searchParams.set(QueryParams.endTime, endTimeMs.toString());
 
-		openInNewTab(`${ROUTES.LOGS_EXPLORER}?${searchParams.toString()}`);
+		window.open(
+			`${window.location.origin}${
+				ROUTES.LOGS_EXPLORER
+			}?${searchParams.toString()}`,
+			'_blank',
+			'noopener,noreferrer',
+		);
 	}, [selectedSpan.traceId, traceStartTime, traceEndTime]);
 
 	const emptyStateConfig = useMemo(

frontend/src/container/Trace/TraceTable/index.tsx

@@ -31,7 +31,6 @@ import {
 	UPDATE_SPANS_AGGREGATE_PAGE_SIZE,
 } from 'types/actions/trace';
 import { TraceReducer } from 'types/reducer/trace';
-import { openInNewTab } from 'utils/navigation';
 import { v4 } from 'uuid';
 
 dayjs.extend(duration);
@@ -215,7 +214,7 @@ function TraceTable(): JSX.Element {
 					event.preventDefault();
 					event.stopPropagation();
 					if (event.metaKey || event.ctrlKey) {
-						openInNewTab(getLink(record));
+						window.open(getLink(record), '_blank');
 					} else {
 						history.push(getLink(record));
 					}

frontend/src/container/TraceWaterfall/TraceWaterfallStates/Success/Success.tsx

@@ -31,7 +31,6 @@ import {
 } from 'lucide-react';
 import { useAppContext } from 'providers/App/App';
 import { Span } from 'types/api/trace/getTraceV2';
-import { openExternalLink } from 'utils/navigation';
 import { toFixed } from 'utils/toFixed';
 
 import funnelAddUrl from '@/assets/Icons/funnel-add.svg';
@@ -548,11 +547,12 @@ function Success(props: ISuccessProps): JSX.Element {
 						icon={<ArrowUpRight size={14} />}
 						className="right-info"
 						type="text"
-						onClick={(): void => {
-							openExternalLink(
+						onClick={(): WindowProxy | null =>
+							window.open(
 								'https://signoz.io/docs/userguide/traces/#missing-spans',
-							);
-						}}
+								'_blank',
+							)
+						}
 					>
 						Learn More
 					</Button>

frontend/src/container/TracesTableComponent/TracesTableComponent.tsx

@@ -28,7 +28,6 @@ import { useTimezone } from 'providers/Timezone';
 import { SuccessResponse } from 'types/api';
 import { Widgets } from 'types/api/dashboard/getAll';
 import { MetricRangePayloadProps } from 'types/api/metrics/getQueryRange';
-import { openInNewTab } from 'utils/navigation';
 
 import './TracesTableComponent.styles.scss';
 
@@ -87,7 +86,7 @@ function TracesTableComponent({
 				event.preventDefault();
 				event.stopPropagation();
 				if (event.metaKey || event.ctrlKey) {
-					openInNewTab(getTraceLink(record));
+					window.open(getTraceLink(record), '_blank');
 				} else {
 					history.push(getTraceLink(record));
 				}

frontend/src/hooks/integration/aws/useIntegrationModal.ts

@@ -17,7 +17,6 @@ import {
 	ConnectionUrlResponse,
 	GenerateConnectionUrlPayload,
 } from 'types/api/integrations/aws';
-import { openExternalLink } from 'utils/navigation';
 import { regions } from 'utils/regions';
 
 import logEvent from '../../../api/common/logEvent';
@@ -121,7 +120,7 @@ export function useIntegrationModal({
 					logEvent('AWS Integration: Account connection attempt redirected to AWS', {
 						id: data.account_id,
 					});
-					openExternalLink(data.connection_url);
+					window.open(data.connection_url, '_blank');
 					setModalState(ModalStateEnum.WAITING);
 					setAccountId(data.account_id);
 				},

frontend/src/hooks/queryBuilder/useCreateAlerts.tsx

@@ -22,7 +22,6 @@ import { AppState } from 'store/reducers';
 import { Widgets } from 'types/api/dashboard/getAll';
 import { GlobalReducer } from 'types/reducer/globalTime';
 import { getGraphType } from 'utils/getGraphType';
-import { openInNewTab } from 'utils/navigation';
 
 const useCreateAlerts = (widget?: Widgets, caller?: string): VoidFunction => {
 	const queryRangeMutation = useMutation(getSubstituteVars);
@@ -93,7 +92,7 @@ const useCreateAlerts = (widget?: Widgets, caller?: string): VoidFunction => {
 
 				const url = `${ROUTES.ALERTS_NEW}?${params.toString()}`;
 
-				openInNewTab(url);
+				window.open(url, '_blank', 'noreferrer');
 			},
 			onError: () => {
 				notifications.error({

frontend/src/hooks/useSafeNavigate.test.ts

@@ -1,90 +0,0 @@
-import React from 'react';
-import { MemoryRouter } from 'react-router-dom-v5-compat';
-import { renderHook } from '@testing-library/react';
-
-jest.mock('lib/history', () => ({
-	__esModule: true,
-	default: {
-		createHref: jest.fn(
-			({
-				pathname,
-				search,
-				hash,
-			}: {
-				pathname: string;
-				search?: string;
-				hash?: string;
-			}) => `/signoz${pathname}${search || ''}${hash || ''}`,
-		),
-	},
-}));
-
-import history from 'lib/history';
-
-import { useSafeNavigate } from './useSafeNavigate';
-
-function renderSafeNavigate(): ReturnType<typeof useSafeNavigate> {
-	const { result } = renderHook(() => useSafeNavigate(), {
-		wrapper: ({ children }: { children: React.ReactNode }) =>
-			React.createElement(MemoryRouter, { initialEntries: ['/home'] }, children),
-	});
-	return result.current;
-}
-
-describe('useSafeNavigate — newTab option', () => {
-	let windowOpenSpy: jest.SpyInstance;
-
-	beforeEach(() => {
-		windowOpenSpy = jest.spyOn(window, 'open').mockImplementation(jest.fn());
-		jest.clearAllMocks();
-	});
-
-	afterEach(() => {
-		windowOpenSpy.mockRestore();
-	});
-
-	it('opens string path in new tab with base path prepended', () => {
-		const { safeNavigate } = renderSafeNavigate();
-		safeNavigate('/traces', { newTab: true });
-		expect(windowOpenSpy).toHaveBeenCalledWith('/signoz/traces', '_blank');
-		expect(history.createHref).toHaveBeenCalledWith({
-			pathname: '/traces',
-			search: '',
-			hash: '',
-		});
-	});
-
-	it('preserves query string when opening in new tab', () => {
-		const { safeNavigate } = renderSafeNavigate();
-		safeNavigate('/traces?service=api', { newTab: true });
-		expect(windowOpenSpy).toHaveBeenCalledWith(
-			'/signoz/traces?service=api',
-			'_blank',
-		);
-		expect(history.createHref).toHaveBeenCalledWith({
-			pathname: '/traces',
-			search: '?service=api',
-			hash: '',
-		});
-	});
-
-	it('opens object-form path in new tab with base path prepended', () => {
-		const { safeNavigate } = renderSafeNavigate();
-		safeNavigate({ pathname: '/logs', search: '?env=prod' }, { newTab: true });
-		expect(windowOpenSpy).toHaveBeenCalledWith('/signoz/logs?env=prod', '_blank');
-		expect(history.createHref).toHaveBeenCalledWith({
-			pathname: '/logs',
-			search: '?env=prod',
-		});
-	});
-
-	it('passes external URL directly to window.open without createHref', () => {
-		const { safeNavigate } = renderSafeNavigate();
-		safeNavigate('https://docs.signoz.io/page', { newTab: true });
-		expect(windowOpenSpy).toHaveBeenCalledWith(
-			'https://docs.signoz.io/page',
-			'_blank',
-		);
-		expect(history.createHref).not.toHaveBeenCalled();
-	});
-});

frontend/src/hooks/useSafeNavigate.ts

@@ -1,6 +1,5 @@
 import { useCallback } from 'react';
 import { useLocation, useNavigate } from 'react-router-dom-v5-compat';
-import history from 'lib/history';
 import { cloneDeep, isEqual } from 'lodash-es';
 
 interface NavigateOptions {
@@ -127,30 +126,11 @@ export const useSafeNavigate = (
 			const shouldOpenInNewTab = options?.newTab;
 
 			if (shouldOpenInNewTab) {
-				if (!to) {
-					return;
-				}
-				let href: string;
-				if (typeof to === 'string') {
-					// 'to' may include a query string; parse before passing to createHref
-					// so search params are not embedded in pathname.
-					const parsed = new URL(to, window.location.origin);
-					if (parsed.origin !== window.location.origin) {
-						window.open(to, '_blank');
-						return;
-					}
-					href = history.createHref({
-						pathname: parsed.pathname,
-						search: parsed.search,
-						hash: parsed.hash,
-					});
-				} else {
-					href = history.createHref({
-						pathname: to.pathname ?? location.pathname,
-						search: to.search ?? '',
-					});
-				}
-				window.open(href, '_blank');
+				const targetPath =
+					typeof to === 'string'
+						? to
+						: `${to.pathname || location.pathname}${to.search || ''}`;
+				window.open(targetPath, '_blank');
 				return;
 			}
 

frontend/src/lib/basePath.test.ts

@@ -1,39 +0,0 @@
-import { getBasePath, readBasePath } from './basePath';
-
-describe('readBasePath', () => {
-	afterEach(() => {
-		document.querySelectorAll('base').forEach((el) => el.remove());
-	});
-
-	it('returns "/" when no <base> tag is present', () => {
-		expect(readBasePath()).toBe('/');
-	});
-
-	it('returns the href when <base href="/signoz/"> exists', () => {
-		const base = document.createElement('base');
-		base.setAttribute('href', '/signoz/');
-		document.head.prepend(base);
-		expect(readBasePath()).toBe('/signoz/');
-	});
-
-	it('returns "/" when <base> tag exists but has no href attribute', () => {
-		const base = document.createElement('base');
-		document.head.prepend(base);
-		expect(readBasePath()).toBe('/');
-	});
-
-	it('returns "/" when <base href="/"> exists (root deployment)', () => {
-		const base = document.createElement('base');
-		base.setAttribute('href', '/');
-		document.head.prepend(base);
-		expect(readBasePath()).toBe('/');
-	});
-});
-
-describe('getBasePath (module-init snapshot)', () => {
-	it('returns the value captured when the module was first loaded', () => {
-		// In Jest, no <base> tag is present when the module loads, so the
-		// snapshot is '/'. This test documents the singleton contract.
-		expect(getBasePath()).toBe('/');
-	});
-});

frontend/src/lib/basePath.ts

@@ -1,21 +0,0 @@
-/**
- * Reads the <base href> injected by the backend at serve time (or by
- * createHtmlPlugin in dev). Returns '/' if no <base> tag is present,
- * which matches root-path deployments with no backend injection.
- *
- * Called once at module init — result is stable for the page lifetime.
- * Exported for testing; consumers should use getBasePath().
- */
-export function readBasePath(): string {
-	if (typeof document === 'undefined') {
-		return '/';
-	}
-	return document.querySelector('base')?.getAttribute('href') ?? '/';
-}
-
-/** @internal Use getBasePath() in application code. */
-export const basePath: string = readBasePath();
-
-export function getBasePath(): string {
-	return basePath;
-}

frontend/src/lib/history.ts

@@ -1,9 +1,4 @@
 import { createBrowserHistory } from 'history';
+import { getBasePath } from 'utils/getBasePath';
 
-import { getBasePath } from './basePath';
-
-// Strip the trailing slash that <base href> includes ('/signoz/' → '/signoz')
-// because createBrowserHistory expects a basename without trailing slash.
-const basename = getBasePath().replace(/\/$/, '') || undefined;
-
-export default createBrowserHistory({ basename });
+export default createBrowserHistory({ basename: getBasePath() });

frontend/src/pages/ErrorBoundaryFallback/ErrorBoundaryFallback.tsx

@@ -12,6 +12,8 @@ import './ErrorBoundaryFallback.styles.scss';
 
 function ErrorBoundaryFallback(): JSX.Element {
 	const handleReload = (): void => {
+		// Use history.push so the navigation stays within the base path prefix
+		// (window.location.href would strip any /signoz/ prefix).
 		history.push(ROUTES.HOME);
 	};
 

frontend/src/pages/Integrations/utils.ts

@@ -1,11 +1,10 @@
 import history from 'lib/history';
-import { openExternalLink } from 'utils/navigation';
 
 export const handleContactSupport = (isCloudUser: boolean): void => {
 	if (isCloudUser) {
 		history.push('/support');
 	} else {
-		openExternalLink('https://signoz.io/slack');
+		window.open('https://signoz.io/slack', '_blank');
 	}
 };
 

frontend/src/pages/MessagingQueues/MQDetails/DropRateView/DropRateView.tsx

@@ -19,7 +19,6 @@ import {
 } from 'pages/MessagingQueues/MessagingQueuesUtils';
 import { AppState } from 'store/reducers';
 import { GlobalReducer } from 'types/reducer/globalTime';
-import { openInNewTab } from 'utils/navigation';
 
 import {
 	convertToMilliseconds,
@@ -94,7 +93,7 @@ export function getColumns(
 											key={item}
 											className="traceid-text"
 											onClick={(): void => {
-												openInNewTab(`${ROUTES.TRACE}/${item}`);
+												window.open(`${ROUTES.TRACE}/${item}`, '_blank');
 												logEvent(`MQ Kafka: Drop Rate - traceid navigation`, {
 													item,
 												});
@@ -124,7 +123,7 @@ export function getColumns(
 						onClick={(e): void => {
 							e.preventDefault();
 							e.stopPropagation();
-							openInNewTab(`/services/${encodeURIComponent(text)}`);
+							window.open(`/services/${encodeURIComponent(text)}`, '_blank');
 						}}
 					>
 						{text}

frontend/src/pages/MessagingQueues/MessagingQueues.tsx

@@ -10,7 +10,7 @@ import ROUTES from 'constants/routes';
 import DateTimeSelectionV2 from 'container/TopNav/DateTimeSelectionV2';
 import { useGetTenantLicense } from 'hooks/useGetTenantLicense';
 import { isModifierKeyPressed } from 'utils/app';
-import { openExternalLink, openInNewTab } from 'utils/navigation';
+import { openInNewTab } from 'utils/navigation';
 
 import {
 	KAFKA_SETUP_DOC_LINK,
@@ -59,7 +59,7 @@ function MessagingQueues(): JSX.Element {
 				history.push(link);
 			}
 		} else {
-			openExternalLink(KAFKA_SETUP_DOC_LINK);
+			window.open(KAFKA_SETUP_DOC_LINK, '_blank');
 		}
 	};
 

frontend/src/pages/Support/Support.tsx

@@ -20,7 +20,6 @@ import { useAppContext } from 'providers/App/App';
 import { SuccessResponseV2 } from 'types/api';
 import { CheckoutSuccessPayloadProps } from 'types/api/billing/checkout';
 import APIError from 'types/api/error';
-import { openExternalLink } from 'utils/navigation';
 
 import './Support.styles.scss';
 
@@ -93,7 +92,7 @@ export default function Support(): JSX.Element {
 
 	const { pathname } = useLocation();
 	const handleChannelWithRedirects = (url: string): void => {
-		openExternalLink(url);
+		window.open(url, '_blank');
 	};
 
 	useEffect(() => {

frontend/src/utils/__tests__/getBasePath.test.ts

@@ -0,0 +1,50 @@
+import { getBasePath } from 'utils/getBasePath';
+
+/**
+ * Contract tests for getBasePath().
+ *
+ * These lock down the exact DOM-reading contract so that any future change to
+ * the utility (or to how index.html injects the <base> tag) surfaces
+ * immediately as a test failure.
+ */
+describe('getBasePath', () => {
+	afterEach(() => {
+		// Remove any <base> elements added during the test.
+		document.head.querySelectorAll('base').forEach((el) => el.remove());
+	});
+
+	it('returns the href from the <base> tag when present', () => {
+		const base = document.createElement('base');
+		base.setAttribute('href', '/signoz/');
+		document.head.appendChild(base);
+
+		expect(getBasePath()).toBe('/signoz/');
+	});
+
+	it('returns "/" when no <base> tag exists in the document', () => {
+		expect(getBasePath()).toBe('/');
+	});
+
+	it('returns "/" when the <base> tag has no href attribute', () => {
+		const base = document.createElement('base');
+		document.head.appendChild(base);
+
+		expect(getBasePath()).toBe('/');
+	});
+
+	it('returns the href unchanged when it already has a trailing slash', () => {
+		const base = document.createElement('base');
+		base.setAttribute('href', '/my/nested/path/');
+		document.head.appendChild(base);
+
+		expect(getBasePath()).toBe('/my/nested/path/');
+	});
+
+	it('appends a trailing slash when the href is missing one', () => {
+		const base = document.createElement('base');
+		base.setAttribute('href', '/signoz');
+		document.head.appendChild(base);
+
+		expect(getBasePath()).toBe('/signoz/');
+	});
+});

frontend/src/utils/__tests__/navigation.test.ts

@@ -1,140 +1,80 @@
 import { isModifierKeyPressed } from '../app';
-import { openExternalLink, openInNewTab } from '../navigation';
+import { openInNewTab } from '../navigation';
 
-// Mock history before importing navigation so history.createHref is controlled.
-jest.mock('lib/history', () => ({
-	__esModule: true,
-	default: {
-		createHref: jest.fn(
+describe('navigation utilities', () => {
+	const originalWindowOpen = window.open;
+
+	beforeEach(() => {
+		window.open = jest.fn();
+	});
+
+	afterEach(() => {
+		window.open = originalWindowOpen;
+	});
+
+	describe('isModifierKeyPressed', () => {
+		const createMouseEvent = (overrides: Partial<MouseEvent> = {}): MouseEvent =>
 			({
-				pathname,
-				search,
-				hash,
-			}: {
-				pathname: string;
-				search?: string;
-				hash?: string;
-			}) => `/signoz${pathname}${search || ''}${hash || ''}`,
-		),
-	},
-}));
+				metaKey: false,
+				ctrlKey: false,
+				button: 0,
+				...overrides,
+			} as MouseEvent);
 
-const mockWindowOpen = jest.fn();
-Object.defineProperty(window, 'open', {
-	value: mockWindowOpen,
-	writable: true,
-});
+		it('returns true when metaKey is pressed (Cmd on Mac)', () => {
+			const event = createMouseEvent({ metaKey: true });
+			expect(isModifierKeyPressed(event)).toBe(true);
+		});
 
-describe('openInNewTab', () => {
-	beforeEach(() => mockWindowOpen.mockClear());
+		it('returns true when ctrlKey is pressed (Ctrl on Windows/Linux)', () => {
+			const event = createMouseEvent({ ctrlKey: true });
+			expect(isModifierKeyPressed(event)).toBe(true);
+		});
 
-	// Previously: window.open(path, '_blank') — no base path prepended.
-	// Now: internal paths go through history.createHref so sub-path
-	// deployments (e.g. /signoz/) are handled correctly.
+		it('returns true when both metaKey and ctrlKey are pressed', () => {
+			const event = createMouseEvent({ metaKey: true, ctrlKey: true });
+			expect(isModifierKeyPressed(event)).toBe(true);
+		});
 
-	it('prepends base path to internal path via history.createHref', () => {
-		openInNewTab('/dashboard');
-		expect(mockWindowOpen).toHaveBeenCalledWith('/signoz/dashboard', '_blank');
+		it('returns false when neither modifier key is pressed', () => {
+			const event = createMouseEvent();
+			expect(isModifierKeyPressed(event)).toBe(false);
+		});
+
+		it('returns false when only shiftKey or altKey are pressed', () => {
+			const event = createMouseEvent({
+				shiftKey: true,
+				altKey: true,
+			} as Partial<MouseEvent>);
+			expect(isModifierKeyPressed(event)).toBe(false);
+		});
+
+		it('returns true when middle mouse button is used', () => {
+			const event = createMouseEvent({ button: 1 });
+			expect(isModifierKeyPressed(event)).toBe(true);
+		});
 	});
 
-	it('preserves query string when prepending base path', () => {
-		openInNewTab('/alerts?tab=AlertRules&relativeTime=30m');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'/signoz/alerts?tab=AlertRules&relativeTime=30m',
-			'_blank',
-		);
-	});
+	describe('openInNewTab', () => {
+		it('calls window.open with the given path and _blank target', () => {
+			openInNewTab('/dashboard');
+			expect(window.open).toHaveBeenCalledWith('/dashboard', '_blank');
+		});
 
-	it('preserves hash when prepending base path', () => {
-		openInNewTab('/dashboard/123#panel-5');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'/signoz/dashboard/123#panel-5',
-			'_blank',
-		);
-	});
+		it('handles full URLs', () => {
+			openInNewTab('https://example.com/page');
+			expect(window.open).toHaveBeenCalledWith(
+				'https://example.com/page',
+				'_blank',
+			);
+		});
 
-	// External URLs bypass createHref and are passed through as-is.
-	it('passes http URL directly to window.open without base path', () => {
-		openInNewTab('https://example.com/page');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'https://example.com/page',
-			'_blank',
-		);
-	});
-
-	it('passes protocol-relative URL directly to window.open without base path', () => {
-		openInNewTab('//cdn.example.com/asset.js');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'//cdn.example.com/asset.js',
-			'_blank',
-		);
-	});
-});
-
-describe('isModifierKeyPressed', () => {
-	const createMouseEvent = (overrides: Partial<MouseEvent> = {}): MouseEvent =>
-		({
-			metaKey: false,
-			ctrlKey: false,
-			button: 0,
-			...overrides,
-		} as MouseEvent);
-
-	it('returns true when metaKey is pressed (Cmd on Mac)', () => {
-		const event = createMouseEvent({ metaKey: true });
-		expect(isModifierKeyPressed(event)).toBe(true);
-	});
-
-	it('returns true when ctrlKey is pressed (Ctrl on Windows/Linux)', () => {
-		const event = createMouseEvent({ ctrlKey: true });
-		expect(isModifierKeyPressed(event)).toBe(true);
-	});
-
-	it('returns true when both metaKey and ctrlKey are pressed', () => {
-		const event = createMouseEvent({ metaKey: true, ctrlKey: true });
-		expect(isModifierKeyPressed(event)).toBe(true);
-	});
-
-	it('returns false when neither modifier key is pressed', () => {
-		const event = createMouseEvent();
-		expect(isModifierKeyPressed(event)).toBe(false);
-	});
-
-	it('returns false when only shiftKey or altKey are pressed', () => {
-		const event = createMouseEvent({
-			shiftKey: true,
-			altKey: true,
-		} as Partial<MouseEvent>);
-		expect(isModifierKeyPressed(event)).toBe(false);
-	});
-
-	it('returns true when middle mouse button is used', () => {
-		const event = createMouseEvent({ button: 1 });
-		expect(isModifierKeyPressed(event)).toBe(true);
-	});
-});
-
-describe('openExternalLink', () => {
-	beforeEach(() => mockWindowOpen.mockClear());
-
-	// openExternalLink is new — replaces ad-hoc window.open calls for external
-	// URLs and always adds noopener,noreferrer for security.
-
-	it('opens external URL with noopener,noreferrer', () => {
-		openExternalLink('https://signoz.io/slack');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'https://signoz.io/slack',
-			'_blank',
-			'noopener,noreferrer',
-		);
-	});
-
-	it('opens protocol-relative external URL with noopener,noreferrer', () => {
-		openExternalLink('//docs.signoz.io/setup');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'//docs.signoz.io/setup',
-			'_blank',
-			'noopener,noreferrer',
-		);
+		it('handles paths with query strings', () => {
+			openInNewTab('/alerts?tab=AlertRules&relativeTime=30m');
+			expect(window.open).toHaveBeenCalledWith(
+				'/alerts?tab=AlertRules&relativeTime=30m',
+				'_blank',
+			);
+		});
 	});
 });

frontend/src/utils/getBasePath.ts

@@ -0,0 +1,17 @@
+/**
+ * Returns the base path for this SigNoz deployment by reading the
+ * `<base href>` element injected into index.html by the Go backend at
+ * serve time.
+ *
+ * Always returns a string ending with `/` (e.g. `/`, `/signoz/`).
+ * Falls back to `/` when no `<base>` element is present so the app
+ * behaves correctly in local Vite dev and unit-test environments.
+ *
+ * @internal — consume through `src/lib/history` and the axios interceptor;
+ * do not read `<base>` directly anywhere else in the codebase.
+ */
+export function getBasePath(): string {
+	const href = document.querySelector('base')?.getAttribute('href') ?? '/';
+	// Trailing slash is required for relative asset resolution and API prefixing.
+	return href.endsWith('/') ? href : `${href}/`;
+}

frontend/src/utils/navigation.test.ts

@@ -1,95 +0,0 @@
-// Mock history before importing navigation, so history.createHref is controlled.
-jest.mock('lib/history', () => ({
-	__esModule: true,
-	default: {
-		createHref: jest.fn(
-			({
-				pathname,
-				search,
-				hash,
-			}: {
-				pathname: string;
-				search?: string;
-				hash?: string;
-			}) => `/signoz${pathname}${search || ''}${hash || ''}`,
-		),
-	},
-}));
-
-import { openExternalLink, openInNewTab } from './navigation';
-
-const mockWindowOpen = jest.fn();
-Object.defineProperty(window, 'open', {
-	value: mockWindowOpen,
-	writable: true,
-});
-
-describe('openInNewTab', () => {
-	beforeEach(() => mockWindowOpen.mockClear());
-
-	it('opens external http URL as-is without prepending base path', () => {
-		openInNewTab('https://signoz.io/docs');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'https://signoz.io/docs',
-			'_blank',
-		);
-	});
-
-	it('opens external protocol-relative URL as-is', () => {
-		openInNewTab('//cdn.example.com/asset.js');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'//cdn.example.com/asset.js',
-			'_blank',
-		);
-	});
-
-	it('prepends base path to internal path via history.createHref', () => {
-		openInNewTab('/traces');
-		expect(mockWindowOpen).toHaveBeenCalledWith('/signoz/traces', '_blank');
-	});
-
-	it('preserves query string when prepending base path', () => {
-		openInNewTab('/traces?service=frontend&env=prod');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'/signoz/traces?service=frontend&env=prod',
-			'_blank',
-		);
-	});
-
-	it('preserves hash when prepending base path', () => {
-		openInNewTab('/dashboard/123#panel-5');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'/signoz/dashboard/123#panel-5',
-			'_blank',
-		);
-	});
-
-	it('handles path without leading slash by resolving against origin', () => {
-		openInNewTab('traces');
-		// new URL('traces', window.location.origin) resolves to origin + '/traces'
-		// history.createHref is called with pathname: '/traces'
-		expect(mockWindowOpen).toHaveBeenCalledWith('/signoz/traces', '_blank');
-	});
-});
-
-describe('openExternalLink', () => {
-	beforeEach(() => mockWindowOpen.mockClear());
-
-	it('opens external URL with noopener,noreferrer', () => {
-		openExternalLink('https://signoz.io/slack');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'https://signoz.io/slack',
-			'_blank',
-			'noopener,noreferrer',
-		);
-	});
-
-	it('opens protocol-relative external URL', () => {
-		openExternalLink('//docs.signoz.io/setup');
-		expect(mockWindowOpen).toHaveBeenCalledWith(
-			'//docs.signoz.io/setup',
-			'_blank',
-			'noopener,noreferrer',
-		);
-	});
-});

frontend/src/utils/navigation.ts

@@ -1,37 +1,6 @@
-import history from 'lib/history';
-
 /**
- * Opens an internal SigNoz path in a new tab.
- * Automatically prepends the runtime base path via history.createHref so
- * sub-path deployments (e.g. /signoz/) work correctly.
- *
- * For external URLs (http/https), use openExternalLink() instead.
+ * Opens the given path in a new browser tab.
  */
 export const openInNewTab = (path: string): void => {
-	if (path.startsWith('http') || path.startsWith('//')) {
-		window.open(path, '_blank');
-		return;
-	}
-	// Parse the path so query params and hash are passed to createHref
-	// separately — passing a full URL string as `pathname` embeds the search
-	// string inside the path segment, which is incorrect.
-	const parsed = new URL(path, window.location.origin);
-	window.open(
-		history.createHref({
-			pathname: parsed.pathname,
-			search: parsed.search,
-			hash: parsed.hash,
-		}),
-		'_blank',
-	);
-};
-
-/**
- * Opens an external URL in a new tab with noopener,noreferrer.
- * Use this for links to external sites (docs, Slack, marketing pages).
- *
- * For internal SigNoz routes, use openInNewTab() instead.
- */
-export const openExternalLink = (url: string): void => {
-	window.open(url, '_blank', 'noopener,noreferrer');
+	window.open(path, '_blank');
 };

frontend/vite.config.ts

@@ -10,6 +10,18 @@ import { createHtmlPlugin } from 'vite-plugin-html';
 import { ViteImageOptimizer } from 'vite-plugin-image-optimizer';
 import tsconfigPaths from 'vite-tsconfig-paths';
 
+// In dev the Go backend is not involved, so replace the [[.BasePath]] placeholder
+// with "/" so relative assets resolve correctly from the Vite dev server.
+function devBasePathPlugin(): Plugin {
+	return {
+		name: 'dev-base-path',
+		apply: 'serve',
+		transformIndexHtml(html): string {
+			return html.replace('[[.BasePath]]', '/');
+		},
+	};
+}
+
 function rawMarkdownPlugin(): Plugin {
 	return {
 		name: 'raw-markdown',
@@ -32,13 +44,13 @@ export default defineConfig(
 		const plugins = [
 			tsconfigPaths(),
 			rawMarkdownPlugin(),
+			devBasePathPlugin(),
 			react(),
 			createHtmlPlugin({
 				inject: {
 					data: {
 						PYLON_APP_ID: env.VITE_PYLON_APP_ID || '',
 						APPCUES_APP_ID: env.VITE_APPCUES_APP_ID || '',
-						BASE_PATH: env.VITE_BASE_PATH || '/', // ← REMOVE when BE injection is live
 					},
 				},
 			}),
@@ -82,7 +94,6 @@ export default defineConfig(
 
 		return {
 			plugins,
-			base: './',
 			resolve: {
 				alias: {
 					'@': resolve(__dirname, './src'),
@@ -126,6 +137,7 @@ export default defineConfig(
 				'process.env.TUNNEL_DOMAIN': JSON.stringify(env.VITE_TUNNEL_DOMAIN),
 				'process.env.DOCS_BASE_URL': JSON.stringify(env.VITE_DOCS_BASE_URL),
 			},
+			base: './',
 			build: {
 				sourcemap: true,
 				outDir: 'build',

go.mod

@@ -15,6 +15,7 @@ require (
 	github.com/coreos/go-oidc/v3 v3.17.0
 	github.com/dgraph-io/ristretto/v2 v2.3.0
 	github.com/dustin/go-humanize v1.0.1
+	github.com/emersion/go-smtp v0.24.0
 	github.com/gin-gonic/gin v1.11.0
 	github.com/go-co-op/gocron v1.30.1
 	github.com/go-openapi/runtime v0.29.2
@@ -111,6 +112,7 @@ require (
 	github.com/bytedance/sonic v1.14.1 // indirect
 	github.com/bytedance/sonic/loader v0.3.0 // indirect
 	github.com/cloudwego/base64x v0.1.6 // indirect
+	github.com/emersion/go-sasl v0.0.0-20241020182733-b788ff22d5a6 // indirect
 	github.com/gabriel-vasile/mimetype v1.4.8 // indirect
 	github.com/go-openapi/swag/cmdutils v0.25.4 // indirect
 	github.com/go-openapi/swag/conv v0.25.4 // indirect
@@ -164,7 +166,7 @@ require (
 	github.com/ClickHouse/ch-go v0.67.0 // indirect
 	github.com/Masterminds/squirrel v1.5.4 // indirect
 	github.com/Yiling-J/theine-go v0.6.2 // indirect
-	github.com/alecthomas/units v0.0.0-20240927000941-0f3dac36c52b // indirect
+	github.com/alecthomas/units v0.0.0-20240927000941-0f3dac36c52b
 	github.com/andybalholm/brotli v1.2.0 // indirect
 	github.com/armon/go-metrics v0.4.1 // indirect
 	github.com/beevik/etree v1.1.0 // indirect

pkg/alertmanager/alertmanagernotify/email/email.go

@@ -0,0 +1,431 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
+package email
+
+import (
+	"bytes"
+	"context"
+	"crypto/tls"
+	"fmt"
+	"log/slog"
+	"math/rand"
+	"mime"
+	"mime/multipart"
+	"mime/quotedprintable"
+	"net"
+	"net/mail"
+	"net/smtp"
+	"net/textproto"
+	"os"
+	"strings"
+	"sync"
+	"time"
+
+	"github.com/SigNoz/signoz/pkg/errors"
+	commoncfg "github.com/prometheus/common/config"
+
+	"github.com/prometheus/alertmanager/config"
+	"github.com/prometheus/alertmanager/notify"
+	"github.com/prometheus/alertmanager/template"
+	"github.com/prometheus/alertmanager/types"
+)
+
+const (
+	Integration = "email"
+)
+
+// Email implements a Notifier for email notifications.
+type Email struct {
+	conf     *config.EmailConfig
+	tmpl     *template.Template
+	logger   *slog.Logger
+	hostname string
+}
+
+var errNoAuthUsernameConfigured = errors.NewInternalf(errors.CodeInternal, "no auth username configured")
+
+// New returns a new Email notifier.
+func New(c *config.EmailConfig, t *template.Template, l *slog.Logger) *Email {
+	if _, ok := c.Headers["Subject"]; !ok {
+		c.Headers["Subject"] = config.DefaultEmailSubject
+	}
+	if _, ok := c.Headers["To"]; !ok {
+		c.Headers["To"] = c.To
+	}
+	if _, ok := c.Headers["From"]; !ok {
+		c.Headers["From"] = c.From
+	}
+
+	h, err := os.Hostname()
+	// If we can't get the hostname, we'll use localhost
+	if err != nil {
+		h = "localhost.localdomain"
+	}
+	return &Email{conf: c, tmpl: t, logger: l, hostname: h}
+}
+
+// auth resolves a string of authentication mechanisms.
+func (n *Email) auth(mechs string) (smtp.Auth, error) {
+	username := n.conf.AuthUsername
+
+	// If no username is set, return custom error which can be ignored if needed.
+	if strings.TrimSpace(username) == "" {
+		return nil, errNoAuthUsernameConfigured
+	}
+
+	var errs error
+	for mech := range strings.SplitSeq(mechs, " ") {
+		switch mech {
+		case "CRAM-MD5":
+			secret, secretErr := n.getAuthSecret()
+			if secretErr != nil {
+				errs = errors.Join(errs, secretErr)
+				continue
+			}
+			if secret == "" {
+				errs = errors.Join(errs, errors.NewInternalf(errors.CodeInternal, "missing secret for CRAM-MD5 auth mechanism"))
+				continue
+			}
+			return smtp.CRAMMD5Auth(username, secret), nil
+
+		case "PLAIN":
+			password, passwordErr := n.getPassword()
+			if passwordErr != nil {
+				errs = errors.Join(errs, passwordErr)
+				continue
+			}
+			if password == "" {
+				errs = errors.Join(errs, errors.NewInternalf(errors.CodeInternal, "missing password for PLAIN auth mechanism"))
+				continue
+			}
+			return smtp.PlainAuth(n.conf.AuthIdentity, username, password, n.conf.Smarthost.Host), nil
+		case "LOGIN":
+			password, passwordErr := n.getPassword()
+			if passwordErr != nil {
+				errs = errors.Join(errs, passwordErr)
+				continue
+			}
+			if password == "" {
+				errs = errors.Join(errs, errors.NewInternalf(errors.CodeInternal, "missing password for LOGIN auth mechanism"))
+				continue
+			}
+			return LoginAuth(username, password), nil
+		default:
+			errs = errors.Join(errs, errors.NewInternalf(errors.CodeUnsupported, "unknown auth mechanism: %s", mech))
+		}
+	}
+	return nil, errs
+}
+
+// Notify implements the Notifier interface.
+func (n *Email) Notify(ctx context.Context, as ...*types.Alert) (bool, error) {
+	var (
+		c       *smtp.Client
+		conn    net.Conn
+		err     error
+		success = false
+	)
+	// Determine whether to use Implicit TLS
+	var useImplicitTLS bool
+	if n.conf.ForceImplicitTLS != nil {
+		useImplicitTLS = *n.conf.ForceImplicitTLS
+	} else {
+		// Default logic: port 465 uses implicit TLS (backward compatibility)
+		useImplicitTLS = n.conf.Smarthost.Port == "465"
+	}
+
+	if useImplicitTLS {
+		tlsConfig, err := commoncfg.NewTLSConfig(n.conf.TLSConfig)
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "parse TLS configuration")
+		}
+		if tlsConfig.ServerName == "" {
+			tlsConfig.ServerName = n.conf.Smarthost.Host
+		}
+
+		conn, err = tls.Dial("tcp", n.conf.Smarthost.String(), tlsConfig)
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "establish TLS connection to server")
+		}
+	} else {
+		var (
+			d   = net.Dialer{}
+			err error
+		)
+		conn, err = d.DialContext(ctx, "tcp", n.conf.Smarthost.String())
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "establish connection to server")
+		}
+	}
+	c, err = smtp.NewClient(conn, n.conf.Smarthost.Host)
+	if err != nil {
+		conn.Close()
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "create SMTP client")
+	}
+	defer func() {
+		// Try to clean up after ourselves but don't log anything if something has failed.
+		if err := c.Quit(); success && err != nil {
+			n.logger.WarnContext(ctx, "failed to close SMTP connection", slog.Any("err", err))
+		}
+	}()
+
+	if n.conf.Hello != "" {
+		err = c.Hello(n.conf.Hello)
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "send EHLO command")
+		}
+	}
+
+	// Global Config guarantees RequireTLS is not nil.
+	if *n.conf.RequireTLS && !useImplicitTLS {
+		if ok, _ := c.Extension("STARTTLS"); !ok {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "'require_tls' is true (default) but %q does not advertise the STARTTLS extension", n.conf.Smarthost)
+		}
+
+		tlsConf, err := commoncfg.NewTLSConfig(n.conf.TLSConfig)
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "parse TLS configuration")
+		}
+		if tlsConf.ServerName == "" {
+			tlsConf.ServerName = n.conf.Smarthost.Host
+		}
+
+		if err := c.StartTLS(tlsConf); err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "send STARTTLS command")
+		}
+	}
+
+	if ok, mech := c.Extension("AUTH"); ok {
+		auth, err := n.auth(mech)
+		if err != nil && err != errNoAuthUsernameConfigured {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "find auth mechanism")
+		} else if err == errNoAuthUsernameConfigured {
+			n.logger.DebugContext(ctx, "no auth username configured. Attempting to send email without authenticating")
+		}
+		if auth != nil {
+			if err := c.Auth(auth); err != nil {
+				return true, errors.WrapInternalf(err, errors.CodeInternal, "%T auth", auth)
+			}
+		}
+	}
+
+	var (
+		tmplErr error
+		data    = notify.GetTemplateData(ctx, n.tmpl, as, n.logger)
+		tmpl    = notify.TmplText(n.tmpl, data, &tmplErr)
+	)
+	from := tmpl(n.conf.From)
+	if tmplErr != nil {
+		return false, errors.WrapInternalf(tmplErr, errors.CodeInternal, "execute 'from' template")
+	}
+	to := tmpl(n.conf.To)
+	if tmplErr != nil {
+		return false, errors.WrapInternalf(tmplErr, errors.CodeInternal, "execute 'to' template")
+	}
+
+	addrs, err := mail.ParseAddressList(from)
+	if err != nil {
+		return false, errors.WrapInternalf(err, errors.CodeInternal, "parse 'from' addresses")
+	}
+	if len(addrs) != 1 {
+		return false, errors.NewInternalf(errors.CodeInternal, "must be exactly one 'from' address (got: %d)", len(addrs))
+	}
+	if err = c.Mail(addrs[0].Address); err != nil {
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "send MAIL command")
+	}
+	addrs, err = mail.ParseAddressList(to)
+	if err != nil {
+		return false, errors.WrapInternalf(err, errors.CodeInternal, "parse 'to' addresses")
+	}
+	for _, addr := range addrs {
+		if err = c.Rcpt(addr.Address); err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "send RCPT command")
+		}
+	}
+
+	// Send the email headers and body.
+	message, err := c.Data()
+	if err != nil {
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "send DATA command")
+	}
+	closeOnce := sync.OnceValue(func() error {
+		return message.Close()
+	})
+	// Close the message when this method exits in order to not leak resources. Even though we're calling this explicitly
+	// further down, the method may exit before then.
+	defer func() {
+		// If we try close an already-closed writer, it'll send a subsequent request to the server which is invalid.
+		_ = closeOnce()
+	}()
+
+	buffer := &bytes.Buffer{}
+	for header, t := range n.conf.Headers {
+		value, err := n.tmpl.ExecuteTextString(t, data)
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "execute %q header template", header)
+		}
+		fmt.Fprintf(buffer, "%s: %s\r\n", header, mime.QEncoding.Encode("utf-8", value))
+	}
+
+	if _, ok := n.conf.Headers["Message-Id"]; !ok {
+		fmt.Fprintf(buffer, "Message-Id: %s\r\n", fmt.Sprintf("<%d.%d@%s>", time.Now().UnixNano(), rand.Uint64(), n.hostname))
+	}
+
+	if n.conf.Threading.Enabled {
+		key, err := notify.ExtractGroupKey(ctx)
+		if err != nil {
+			return false, err
+		}
+		// Add threading headers. All notifications for the same alert group
+		// (identified by key hash) are threaded together.
+		threadBy := ""
+		if n.conf.Threading.ThreadByDate != "none" {
+			// ThreadByDate is 'daily':
+			// Use current date so all mails for this alert today thread together.
+			threadBy = time.Now().Format("2006-01-02")
+		}
+		keyHash := key.Hash()
+		if len(keyHash) > 16 {
+			keyHash = keyHash[:16]
+		}
+		// The thread root ID is a Message-ID that doesn't correspond to
+		// any actual email. Email clients following the (commonly used) JWZ
+		// algorithm will create a dummy container to group these messages.
+		threadRootID := fmt.Sprintf("<alert-%s-%s@alertmanager>", keyHash, threadBy)
+		fmt.Fprintf(buffer, "References: %s\r\n", threadRootID)
+		fmt.Fprintf(buffer, "In-Reply-To: %s\r\n", threadRootID)
+	}
+
+	multipartBuffer := &bytes.Buffer{}
+	multipartWriter := multipart.NewWriter(multipartBuffer)
+
+	fmt.Fprintf(buffer, "Date: %s\r\n", time.Now().Format(time.RFC1123Z))
+	fmt.Fprintf(buffer, "Content-Type: multipart/alternative;  boundary=%s\r\n", multipartWriter.Boundary())
+	fmt.Fprintf(buffer, "MIME-Version: 1.0\r\n\r\n")
+
+	// TODO: Add some useful headers here, such as URL of the alertmanager
+	// and active/resolved.
+	_, err = message.Write(buffer.Bytes())
+	if err != nil {
+		return false, errors.WrapInternalf(err, errors.CodeInternal, "write headers")
+	}
+
+	if len(n.conf.Text) > 0 {
+		// Text template
+		w, err := multipartWriter.CreatePart(textproto.MIMEHeader{
+			"Content-Transfer-Encoding": {"quoted-printable"},
+			"Content-Type":              {"text/plain; charset=UTF-8"},
+		})
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "create part for text template")
+		}
+		body, err := n.tmpl.ExecuteTextString(n.conf.Text, data)
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "execute text template")
+		}
+		qw := quotedprintable.NewWriter(w)
+		_, err = qw.Write([]byte(body))
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "write text part")
+		}
+		err = qw.Close()
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "close text part")
+		}
+	}
+
+	if len(n.conf.HTML) > 0 {
+		// Html template
+		// Preferred alternative placed last per section 5.1.4 of RFC 2046
+		// https://www.ietf.org/rfc/rfc2046.txt
+		w, err := multipartWriter.CreatePart(textproto.MIMEHeader{
+			"Content-Transfer-Encoding": {"quoted-printable"},
+			"Content-Type":              {"text/html; charset=UTF-8"},
+		})
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "create part for html template")
+		}
+		body, err := n.tmpl.ExecuteHTMLString(n.conf.HTML, data)
+		if err != nil {
+			return false, errors.WrapInternalf(err, errors.CodeInternal, "execute html template")
+		}
+		qw := quotedprintable.NewWriter(w)
+		_, err = qw.Write([]byte(body))
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "write HTML part")
+		}
+		err = qw.Close()
+		if err != nil {
+			return true, errors.WrapInternalf(err, errors.CodeInternal, "close HTML part")
+		}
+	}
+
+	err = multipartWriter.Close()
+	if err != nil {
+		return false, errors.WrapInternalf(err, errors.CodeInternal, "close multipartWriter")
+	}
+
+	_, err = message.Write(multipartBuffer.Bytes())
+	if err != nil {
+		return false, errors.WrapInternalf(err, errors.CodeInternal, "write body buffer")
+	}
+
+	// Complete the message and await response.
+	if err = closeOnce(); err != nil {
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "delivery failure")
+	}
+
+	success = true
+	return false, nil
+}
+
+type loginAuth struct {
+	username, password string
+}
+
+func LoginAuth(username, password string) smtp.Auth {
+	return &loginAuth{username, password}
+}
+
+func (a *loginAuth) Start(server *smtp.ServerInfo) (string, []byte, error) {
+	return "LOGIN", []byte{}, nil
+}
+
+// Used for AUTH LOGIN. (Maybe password should be encrypted).
+func (a *loginAuth) Next(fromServer []byte, more bool) ([]byte, error) {
+	if more {
+		switch strings.ToLower(string(fromServer)) {
+		case "username:":
+			return []byte(a.username), nil
+		case "password:":
+			return []byte(a.password), nil
+		default:
+			return nil, errors.NewInternalf(errors.CodeInternal, "unexpected server challenge")
+		}
+	}
+	return nil, nil
+}
+
+func (n *Email) getPassword() (string, error) {
+	if len(n.conf.AuthPasswordFile) > 0 {
+		content, err := os.ReadFile(n.conf.AuthPasswordFile)
+		if err != nil {
+			return "", errors.NewInternalf(errors.CodeInternal, "could not read %s: %v", n.conf.AuthPasswordFile, err)
+		}
+		return strings.TrimSpace(string(content)), nil
+	}
+	return string(n.conf.AuthPassword), nil
+}
+
+func (n *Email) getAuthSecret() (string, error) {
+	if len(n.conf.AuthSecretFile) > 0 {
+		content, err := os.ReadFile(n.conf.AuthSecretFile)
+		if err != nil {
+			return "", errors.NewInternalf(errors.CodeInternal, "could not read %s: %v", n.conf.AuthSecretFile, err)
+		}
+		return string(content), nil
+	}
+	return string(n.conf.AuthSecret), nil
+}

pkg/alertmanager/alertmanagernotify/msteamsv2/msteamsv2.go

@@ -1,3 +1,7 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
 package msteamsv2
 
 import (
@@ -27,6 +31,10 @@ const (
 	colorGrey  = "Warning"
 )
 
+const (
+	Integration = "msteamsv2"
+)
+
 type Notifier struct {
 	conf         *config.MSTeamsV2Config
 	titleLink    string
@@ -87,7 +95,7 @@ type teamsMessage struct {
 
 // New returns a new notifier that uses the Microsoft Teams Power Platform connector.
 func New(c *config.MSTeamsV2Config, t *template.Template, titleLink string, l *slog.Logger, httpOpts ...commoncfg.HTTPClientOption) (*Notifier, error) {
-	client, err := commoncfg.NewClientFromConfig(*c.HTTPConfig, "msteamsv2", httpOpts...)
+	client, err := notify.NewClientWithTracing(*c.HTTPConfig, Integration, httpOpts...)
 	if err != nil {
 		return nil, err
 	}

pkg/alertmanager/alertmanagernotify/msteamsv2/msteamsv2_test.go

@@ -1,3 +1,7 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
 package msteamsv2
 
 import (

pkg/alertmanager/alertmanagernotify/opsgenie/api_key_file

@@ -0,0 +1,2 @@
+my_secret_api_key
+

pkg/alertmanager/alertmanagernotify/opsgenie/opsgenie.go

@@ -0,0 +1,294 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
+package opsgenie
+
+import (
+	"bytes"
+	"context"
+	"encoding/json"
+	"fmt"
+	"log/slog"
+	"maps"
+	"net/http"
+	"os"
+	"strings"
+
+	"github.com/SigNoz/signoz/pkg/errors"
+	commoncfg "github.com/prometheus/common/config"
+	"github.com/prometheus/common/model"
+
+	"github.com/prometheus/alertmanager/config"
+	"github.com/prometheus/alertmanager/notify"
+	"github.com/prometheus/alertmanager/template"
+	"github.com/prometheus/alertmanager/types"
+)
+
+const (
+	Integration = "opsgenie"
+)
+
+// https://docs.opsgenie.com/docs/alert-api - 130 characters meaning runes.
+const maxMessageLenRunes = 130
+
+// Notifier implements a Notifier for OpsGenie notifications.
+type Notifier struct {
+	conf    *config.OpsGenieConfig
+	tmpl    *template.Template
+	logger  *slog.Logger
+	client  *http.Client
+	retrier *notify.Retrier
+}
+
+// New returns a new OpsGenie notifier.
+func New(c *config.OpsGenieConfig, t *template.Template, l *slog.Logger, httpOpts ...commoncfg.HTTPClientOption) (*Notifier, error) {
+	client, err := notify.NewClientWithTracing(*c.HTTPConfig, Integration, httpOpts...)
+	if err != nil {
+		return nil, err
+	}
+	return &Notifier{
+		conf:    c,
+		tmpl:    t,
+		logger:  l,
+		client:  client,
+		retrier: &notify.Retrier{RetryCodes: []int{http.StatusTooManyRequests}},
+	}, nil
+}
+
+type opsGenieCreateMessage struct {
+	Alias       string                           `json:"alias"`
+	Message     string                           `json:"message"`
+	Description string                           `json:"description,omitempty"`
+	Details     map[string]string                `json:"details"`
+	Source      string                           `json:"source"`
+	Responders  []opsGenieCreateMessageResponder `json:"responders,omitempty"`
+	Tags        []string                         `json:"tags,omitempty"`
+	Note        string                           `json:"note,omitempty"`
+	Priority    string                           `json:"priority,omitempty"`
+	Entity      string                           `json:"entity,omitempty"`
+	Actions     []string                         `json:"actions,omitempty"`
+}
+
+type opsGenieCreateMessageResponder struct {
+	ID       string `json:"id,omitempty"`
+	Name     string `json:"name,omitempty"`
+	Username string `json:"username,omitempty"`
+	Type     string `json:"type"` // team, user, escalation, schedule etc.
+}
+
+type opsGenieCloseMessage struct {
+	Source string `json:"source"`
+}
+
+type opsGenieUpdateMessageMessage struct {
+	Message string `json:"message,omitempty"`
+}
+
+type opsGenieUpdateDescriptionMessage struct {
+	Description string `json:"description,omitempty"`
+}
+
+// Notify implements the Notifier interface.
+func (n *Notifier) Notify(ctx context.Context, as ...*types.Alert) (bool, error) {
+	requests, retry, err := n.createRequests(ctx, as...)
+	if err != nil {
+		return retry, err
+	}
+
+	for _, req := range requests {
+		req.Header.Set("User-Agent", notify.UserAgentHeader)
+		resp, err := n.client.Do(req) //nolint:bodyclose
+		if err != nil {
+			return true, err
+		}
+		shouldRetry, err := n.retrier.Check(resp.StatusCode, resp.Body)
+		notify.Drain(resp)
+		if err != nil {
+			return shouldRetry, notify.NewErrorWithReason(notify.GetFailureReasonFromStatusCode(resp.StatusCode), err)
+		}
+	}
+	return true, nil
+}
+
+// Like Split but filter out empty strings.
+func safeSplit(s, sep string) []string {
+	a := strings.Split(strings.TrimSpace(s), sep)
+	b := a[:0]
+	for _, x := range a {
+		if x != "" {
+			b = append(b, x)
+		}
+	}
+	return b
+}
+
+// Create requests for a list of alerts.
+func (n *Notifier) createRequests(ctx context.Context, as ...*types.Alert) ([]*http.Request, bool, error) {
+	key, err := notify.ExtractGroupKey(ctx)
+	if err != nil {
+		return nil, false, err
+	}
+	logger := n.logger.With(slog.Any("group_key", key))
+	logger.DebugContext(ctx, "extracted group key")
+
+	data := notify.GetTemplateData(ctx, n.tmpl, as, logger)
+
+	tmpl := notify.TmplText(n.tmpl, data, &err)
+
+	details := make(map[string]string)
+
+	maps.Copy(details, data.CommonLabels)
+
+	for k, v := range n.conf.Details {
+		details[k] = tmpl(v)
+	}
+
+	requests := []*http.Request{}
+
+	var (
+		alias  = key.Hash()
+		alerts = types.Alerts(as...)
+	)
+	switch alerts.Status() {
+	case model.AlertResolved:
+		resolvedEndpointURL := n.conf.APIURL.Copy()
+		resolvedEndpointURL.Path += fmt.Sprintf("v2/alerts/%s/close", alias)
+		q := resolvedEndpointURL.Query()
+		q.Set("identifierType", "alias")
+		resolvedEndpointURL.RawQuery = q.Encode()
+		msg := &opsGenieCloseMessage{Source: tmpl(n.conf.Source)}
+		var buf bytes.Buffer
+		if err := json.NewEncoder(&buf).Encode(msg); err != nil {
+			return nil, false, err
+		}
+		req, err := http.NewRequest("POST", resolvedEndpointURL.String(), &buf)
+		if err != nil {
+			return nil, true, err
+		}
+		requests = append(requests, req.WithContext(ctx))
+	default:
+		message, truncated := notify.TruncateInRunes(tmpl(n.conf.Message), maxMessageLenRunes)
+		if truncated {
+			logger.WarnContext(ctx, "Truncated message", slog.Any("alert", key), slog.Int("max_runes", maxMessageLenRunes))
+		}
+
+		createEndpointURL := n.conf.APIURL.Copy()
+		createEndpointURL.Path += "v2/alerts"
+
+		var responders []opsGenieCreateMessageResponder
+		for _, r := range n.conf.Responders {
+			responder := opsGenieCreateMessageResponder{
+				ID:       tmpl(r.ID),
+				Name:     tmpl(r.Name),
+				Username: tmpl(r.Username),
+				Type:     tmpl(r.Type),
+			}
+
+			if responder == (opsGenieCreateMessageResponder{}) {
+				// Filter out empty responders. This is useful if you want to fill
+				// responders dynamically from alert's common labels.
+				continue
+			}
+
+			if responder.Type == "teams" {
+				teams := safeSplit(responder.Name, ",")
+				for _, team := range teams {
+					newResponder := opsGenieCreateMessageResponder{
+						Name: tmpl(team),
+						Type: tmpl("team"),
+					}
+					responders = append(responders, newResponder)
+				}
+				continue
+			}
+
+			responders = append(responders, responder)
+		}
+
+		msg := &opsGenieCreateMessage{
+			Alias:       alias,
+			Message:     message,
+			Description: tmpl(n.conf.Description),
+			Details:     details,
+			Source:      tmpl(n.conf.Source),
+			Responders:  responders,
+			Tags:        safeSplit(tmpl(n.conf.Tags), ","),
+			Note:        tmpl(n.conf.Note),
+			Priority:    tmpl(n.conf.Priority),
+			Entity:      tmpl(n.conf.Entity),
+			Actions:     safeSplit(tmpl(n.conf.Actions), ","),
+		}
+		var buf bytes.Buffer
+		if err := json.NewEncoder(&buf).Encode(msg); err != nil {
+			return nil, false, err
+		}
+		req, err := http.NewRequest("POST", createEndpointURL.String(), &buf)
+		if err != nil {
+			return nil, true, err
+		}
+		requests = append(requests, req.WithContext(ctx))
+
+		if n.conf.UpdateAlerts {
+			updateMessageEndpointURL := n.conf.APIURL.Copy()
+			updateMessageEndpointURL.Path += fmt.Sprintf("v2/alerts/%s/message", alias)
+			q := updateMessageEndpointURL.Query()
+			q.Set("identifierType", "alias")
+			updateMessageEndpointURL.RawQuery = q.Encode()
+			updateMsgMsg := &opsGenieUpdateMessageMessage{
+				Message: msg.Message,
+			}
+			var updateMessageBuf bytes.Buffer
+			if err := json.NewEncoder(&updateMessageBuf).Encode(updateMsgMsg); err != nil {
+				return nil, false, err
+			}
+			req, err := http.NewRequest("PUT", updateMessageEndpointURL.String(), &updateMessageBuf)
+			if err != nil {
+				return nil, true, err
+			}
+			requests = append(requests, req)
+
+			updateDescriptionEndpointURL := n.conf.APIURL.Copy()
+			updateDescriptionEndpointURL.Path += fmt.Sprintf("v2/alerts/%s/description", alias)
+			q = updateDescriptionEndpointURL.Query()
+			q.Set("identifierType", "alias")
+			updateDescriptionEndpointURL.RawQuery = q.Encode()
+			updateDescMsg := &opsGenieUpdateDescriptionMessage{
+				Description: msg.Description,
+			}
+
+			var updateDescriptionBuf bytes.Buffer
+			if err := json.NewEncoder(&updateDescriptionBuf).Encode(updateDescMsg); err != nil {
+				return nil, false, err
+			}
+			req, err = http.NewRequest("PUT", updateDescriptionEndpointURL.String(), &updateDescriptionBuf)
+			if err != nil {
+				return nil, true, err
+			}
+			requests = append(requests, req.WithContext(ctx))
+		}
+	}
+
+	var apiKey string
+	if n.conf.APIKey != "" {
+		apiKey = tmpl(string(n.conf.APIKey))
+	} else {
+		content, err := os.ReadFile(n.conf.APIKeyFile)
+		if err != nil {
+			return nil, false, errors.WrapInternalf(err, errors.CodeInternal, "read key_file error")
+		}
+		apiKey = tmpl(string(content))
+		apiKey = strings.TrimSpace(string(apiKey))
+	}
+
+	if err != nil {
+		return nil, false, errors.WrapInternalf(err, errors.CodeInternal, "templating error")
+	}
+
+	for _, req := range requests {
+		req.Header.Set("Content-Type", "application/json")
+		req.Header.Set("Authorization", fmt.Sprintf("GenieKey %s", apiKey))
+	}
+
+	return requests, true, nil
+}

pkg/alertmanager/alertmanagernotify/opsgenie/opsgenie_test.go

@@ -0,0 +1,337 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
+package opsgenie
+
+import (
+	"context"
+	"fmt"
+	"io"
+	"net/http"
+	"net/url"
+	"os"
+	"testing"
+	"time"
+
+	commoncfg "github.com/prometheus/common/config"
+	"github.com/prometheus/common/model"
+	"github.com/prometheus/common/promslog"
+	"github.com/stretchr/testify/require"
+
+	"github.com/prometheus/alertmanager/config"
+	"github.com/prometheus/alertmanager/notify"
+	"github.com/prometheus/alertmanager/notify/test"
+	"github.com/prometheus/alertmanager/types"
+)
+
+func TestOpsGenieRetry(t *testing.T) {
+	notifier, err := New(
+		&config.OpsGenieConfig{
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	retryCodes := append(test.DefaultRetryCodes(), http.StatusTooManyRequests)
+	for statusCode, expected := range test.RetryTests(retryCodes) {
+		actual, _ := notifier.retrier.Check(statusCode, nil)
+		require.Equal(t, expected, actual, "error on status %d", statusCode)
+	}
+}
+
+func TestOpsGenieRedactedURL(t *testing.T) {
+	ctx, u, fn := test.GetContextWithCancelingURL()
+	defer fn()
+
+	key := "key"
+	notifier, err := New(
+		&config.OpsGenieConfig{
+			APIURL:     &config.URL{URL: u},
+			APIKey:     config.Secret(key),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	test.AssertNotifyLeaksNoSecret(ctx, t, notifier, key)
+}
+
+func TestGettingOpsGegineApikeyFromFile(t *testing.T) {
+	ctx, u, fn := test.GetContextWithCancelingURL()
+	defer fn()
+
+	key := "key"
+
+	f, err := os.CreateTemp(t.TempDir(), "opsgenie_test")
+	require.NoError(t, err, "creating temp file failed")
+	_, err = f.WriteString(key)
+	require.NoError(t, err, "writing to temp file failed")
+
+	notifier, err := New(
+		&config.OpsGenieConfig{
+			APIURL:     &config.URL{URL: u},
+			APIKeyFile: f.Name(),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	test.AssertNotifyLeaksNoSecret(ctx, t, notifier, key)
+}
+
+func TestOpsGenie(t *testing.T) {
+	u, err := url.Parse("https://opsgenie/api")
+	if err != nil {
+		t.Fatalf("failed to parse URL: %v", err)
+	}
+	logger := promslog.NewNopLogger()
+	tmpl := test.CreateTmpl(t)
+
+	for _, tc := range []struct {
+		title string
+		cfg   *config.OpsGenieConfig
+
+		expectedEmptyAlertBody string
+		expectedBody           string
+	}{
+		{
+			title: "config without details",
+			cfg: &config.OpsGenieConfig{
+				NotifierConfig: config.NotifierConfig{
+					VSendResolved: true,
+				},
+				Message:     `{{ .CommonLabels.Message }}`,
+				Description: `{{ .CommonLabels.Description }}`,
+				Source:      `{{ .CommonLabels.Source }}`,
+				Responders: []config.OpsGenieConfigResponder{
+					{
+						Name: `{{ .CommonLabels.ResponderName1 }}`,
+						Type: `{{ .CommonLabels.ResponderType1 }}`,
+					},
+					{
+						Name: `{{ .CommonLabels.ResponderName2 }}`,
+						Type: `{{ .CommonLabels.ResponderType2 }}`,
+					},
+				},
+				Tags:       `{{ .CommonLabels.Tags }}`,
+				Note:       `{{ .CommonLabels.Note }}`,
+				Priority:   `{{ .CommonLabels.Priority }}`,
+				Entity:     `{{ .CommonLabels.Entity }}`,
+				Actions:    `{{ .CommonLabels.Actions }}`,
+				APIKey:     `{{ .ExternalURL }}`,
+				APIURL:     &config.URL{URL: u},
+				HTTPConfig: &commoncfg.HTTPClientConfig{},
+			},
+			expectedEmptyAlertBody: `{"alias":"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b","message":"","details":{},"source":""}
+`,
+			expectedBody: `{"alias":"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b","message":"message","description":"description","details":{"Actions":"doThis,doThat","Description":"description","Entity":"test-domain","Message":"message","Note":"this is a note","Priority":"P1","ResponderName1":"TeamA","ResponderName2":"EscalationA","ResponderName3":"TeamA,TeamB","ResponderType1":"team","ResponderType2":"escalation","ResponderType3":"teams","Source":"http://prometheus","Tags":"tag1,tag2"},"source":"http://prometheus","responders":[{"name":"TeamA","type":"team"},{"name":"EscalationA","type":"escalation"}],"tags":["tag1","tag2"],"note":"this is a note","priority":"P1","entity":"test-domain","actions":["doThis","doThat"]}
+`,
+		},
+		{
+			title: "config with details",
+			cfg: &config.OpsGenieConfig{
+				NotifierConfig: config.NotifierConfig{
+					VSendResolved: true,
+				},
+				Message:     `{{ .CommonLabels.Message }}`,
+				Description: `{{ .CommonLabels.Description }}`,
+				Source:      `{{ .CommonLabels.Source }}`,
+				Details: map[string]string{
+					"Description": `adjusted {{ .CommonLabels.Description }}`,
+				},
+				Responders: []config.OpsGenieConfigResponder{
+					{
+						Name: `{{ .CommonLabels.ResponderName1 }}`,
+						Type: `{{ .CommonLabels.ResponderType1 }}`,
+					},
+					{
+						Name: `{{ .CommonLabels.ResponderName2 }}`,
+						Type: `{{ .CommonLabels.ResponderType2 }}`,
+					},
+				},
+				Tags:       `{{ .CommonLabels.Tags }}`,
+				Note:       `{{ .CommonLabels.Note }}`,
+				Priority:   `{{ .CommonLabels.Priority }}`,
+				Entity:     `{{ .CommonLabels.Entity }}`,
+				Actions:    `{{ .CommonLabels.Actions }}`,
+				APIKey:     `{{ .ExternalURL }}`,
+				APIURL:     &config.URL{URL: u},
+				HTTPConfig: &commoncfg.HTTPClientConfig{},
+			},
+			expectedEmptyAlertBody: `{"alias":"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b","message":"","details":{"Description":"adjusted "},"source":""}
+`,
+			expectedBody: `{"alias":"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b","message":"message","description":"description","details":{"Actions":"doThis,doThat","Description":"adjusted description","Entity":"test-domain","Message":"message","Note":"this is a note","Priority":"P1","ResponderName1":"TeamA","ResponderName2":"EscalationA","ResponderName3":"TeamA,TeamB","ResponderType1":"team","ResponderType2":"escalation","ResponderType3":"teams","Source":"http://prometheus","Tags":"tag1,tag2"},"source":"http://prometheus","responders":[{"name":"TeamA","type":"team"},{"name":"EscalationA","type":"escalation"}],"tags":["tag1","tag2"],"note":"this is a note","priority":"P1","entity":"test-domain","actions":["doThis","doThat"]}
+`,
+		},
+		{
+			title: "config with multiple teams",
+			cfg: &config.OpsGenieConfig{
+				NotifierConfig: config.NotifierConfig{
+					VSendResolved: true,
+				},
+				Message:     `{{ .CommonLabels.Message }}`,
+				Description: `{{ .CommonLabels.Description }}`,
+				Source:      `{{ .CommonLabels.Source }}`,
+				Details: map[string]string{
+					"Description": `adjusted {{ .CommonLabels.Description }}`,
+				},
+				Responders: []config.OpsGenieConfigResponder{
+					{
+						Name: `{{ .CommonLabels.ResponderName3 }}`,
+						Type: `{{ .CommonLabels.ResponderType3 }}`,
+					},
+				},
+				Tags:       `{{ .CommonLabels.Tags }}`,
+				Note:       `{{ .CommonLabels.Note }}`,
+				Priority:   `{{ .CommonLabels.Priority }}`,
+				APIKey:     `{{ .ExternalURL }}`,
+				APIURL:     &config.URL{URL: u},
+				HTTPConfig: &commoncfg.HTTPClientConfig{},
+			},
+			expectedEmptyAlertBody: `{"alias":"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b","message":"","details":{"Description":"adjusted "},"source":""}
+`,
+			expectedBody: `{"alias":"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b","message":"message","description":"description","details":{"Actions":"doThis,doThat","Description":"adjusted description","Entity":"test-domain","Message":"message","Note":"this is a note","Priority":"P1","ResponderName1":"TeamA","ResponderName2":"EscalationA","ResponderName3":"TeamA,TeamB","ResponderType1":"team","ResponderType2":"escalation","ResponderType3":"teams","Source":"http://prometheus","Tags":"tag1,tag2"},"source":"http://prometheus","responders":[{"name":"TeamA","type":"team"},{"name":"TeamB","type":"team"}],"tags":["tag1","tag2"],"note":"this is a note","priority":"P1"}
+`,
+		},
+	} {
+		t.Run(tc.title, func(t *testing.T) {
+			notifier, err := New(tc.cfg, tmpl, logger)
+			require.NoError(t, err)
+
+			ctx := context.Background()
+			ctx = notify.WithGroupKey(ctx, "1")
+
+			expectedURL, _ := url.Parse("https://opsgenie/apiv2/alerts")
+
+			// Empty alert.
+			alert1 := &types.Alert{
+				Alert: model.Alert{
+					StartsAt: time.Now(),
+					EndsAt:   time.Now().Add(time.Hour),
+				},
+			}
+
+			req, retry, err := notifier.createRequests(ctx, alert1)
+			require.NoError(t, err)
+			require.Len(t, req, 1)
+			require.True(t, retry)
+			require.Equal(t, expectedURL, req[0].URL)
+			require.Equal(t, "GenieKey http://am", req[0].Header.Get("Authorization"))
+			require.Equal(t, tc.expectedEmptyAlertBody, readBody(t, req[0]))
+
+			// Fully defined alert.
+			alert2 := &types.Alert{
+				Alert: model.Alert{
+					Labels: model.LabelSet{
+						"Message":        "message",
+						"Description":    "description",
+						"Source":         "http://prometheus",
+						"ResponderName1": "TeamA",
+						"ResponderType1": "team",
+						"ResponderName2": "EscalationA",
+						"ResponderType2": "escalation",
+						"ResponderName3": "TeamA,TeamB",
+						"ResponderType3": "teams",
+						"Tags":           "tag1,tag2",
+						"Note":           "this is a note",
+						"Priority":       "P1",
+						"Entity":         "test-domain",
+						"Actions":        "doThis,doThat",
+					},
+					StartsAt: time.Now(),
+					EndsAt:   time.Now().Add(time.Hour),
+				},
+			}
+			req, retry, err = notifier.createRequests(ctx, alert2)
+			require.NoError(t, err)
+			require.True(t, retry)
+			require.Len(t, req, 1)
+			require.Equal(t, tc.expectedBody, readBody(t, req[0]))
+
+			// Broken API Key Template.
+			tc.cfg.APIKey = "{{ kaput "
+			_, _, err = notifier.createRequests(ctx, alert2)
+			require.Error(t, err)
+			require.Equal(t, "template: :1: function \"kaput\" not defined", err.Error())
+		})
+	}
+}
+
+func TestOpsGenieWithUpdate(t *testing.T) {
+	u, err := url.Parse("https://test-opsgenie-url")
+	require.NoError(t, err)
+	tmpl := test.CreateTmpl(t)
+	ctx := context.Background()
+	ctx = notify.WithGroupKey(ctx, "1")
+	opsGenieConfigWithUpdate := config.OpsGenieConfig{
+		Message:      `{{ .CommonLabels.Message }}`,
+		Description:  `{{ .CommonLabels.Description }}`,
+		UpdateAlerts: true,
+		APIKey:       "test-api-key",
+		APIURL:       &config.URL{URL: u},
+		HTTPConfig:   &commoncfg.HTTPClientConfig{},
+	}
+	notifierWithUpdate, err := New(&opsGenieConfigWithUpdate, tmpl, promslog.NewNopLogger())
+	alert := &types.Alert{
+		Alert: model.Alert{
+			StartsAt: time.Now(),
+			EndsAt:   time.Now().Add(time.Hour),
+			Labels: model.LabelSet{
+				"Message":     "new message",
+				"Description": "new description",
+			},
+		},
+	}
+	require.NoError(t, err)
+	requests, retry, err := notifierWithUpdate.createRequests(ctx, alert)
+	require.NoError(t, err)
+	require.True(t, retry)
+	require.Len(t, requests, 3)
+
+	body0 := readBody(t, requests[0])
+	body1 := readBody(t, requests[1])
+	body2 := readBody(t, requests[2])
+	key, _ := notify.ExtractGroupKey(ctx)
+	alias := key.Hash()
+
+	require.Equal(t, "https://test-opsgenie-url/v2/alerts", requests[0].URL.String())
+	require.NotEmpty(t, body0)
+
+	require.Equal(t, requests[1].URL.String(), fmt.Sprintf("https://test-opsgenie-url/v2/alerts/%s/message?identifierType=alias", alias))
+	require.JSONEq(t, `{"message":"new message"}`, body1)
+	require.Equal(t, requests[2].URL.String(), fmt.Sprintf("https://test-opsgenie-url/v2/alerts/%s/description?identifierType=alias", alias))
+	require.JSONEq(t, `{"description":"new description"}`, body2)
+}
+
+func TestOpsGenieApiKeyFile(t *testing.T) {
+	u, err := url.Parse("https://test-opsgenie-url")
+	require.NoError(t, err)
+	tmpl := test.CreateTmpl(t)
+	ctx := context.Background()
+	ctx = notify.WithGroupKey(ctx, "1")
+	opsGenieConfigWithUpdate := config.OpsGenieConfig{
+		APIKeyFile: `./api_key_file`,
+		APIURL:     &config.URL{URL: u},
+		HTTPConfig: &commoncfg.HTTPClientConfig{},
+	}
+	notifierWithUpdate, err := New(&opsGenieConfigWithUpdate, tmpl, promslog.NewNopLogger())
+
+	require.NoError(t, err)
+	requests, _, err := notifierWithUpdate.createRequests(ctx)
+	require.NoError(t, err)
+	require.Equal(t, "GenieKey my_secret_api_key", requests[0].Header.Get("Authorization"))
+}
+
+func readBody(t *testing.T, r *http.Request) string {
+	t.Helper()
+	body, err := io.ReadAll(r.Body)
+	require.NoError(t, err)
+	return string(body)
+}

pkg/alertmanager/alertmanagernotify/pagerduty/pagerduty.go

@@ -0,0 +1,378 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
+package pagerduty
+
+import (
+	"bytes"
+	"context"
+	"encoding/json"
+	"fmt"
+	"io"
+	"log/slog"
+	"net/http"
+	"os"
+	"strings"
+
+	"github.com/SigNoz/signoz/pkg/errors"
+	"github.com/alecthomas/units"
+	commoncfg "github.com/prometheus/common/config"
+	"github.com/prometheus/common/model"
+
+	"github.com/prometheus/alertmanager/config"
+	"github.com/prometheus/alertmanager/notify"
+	"github.com/prometheus/alertmanager/template"
+	"github.com/prometheus/alertmanager/types"
+)
+
+const (
+	Integration = "pagerduty"
+)
+
+const (
+	maxEventSize int = 512000
+	// https://developer.pagerduty.com/docs/ZG9jOjExMDI5NTc4-send-a-v1-event - 1024 characters or runes.
+	maxV1DescriptionLenRunes = 1024
+	// https://developer.pagerduty.com/docs/ZG9jOjExMDI5NTgx-send-an-alert-event - 1024 characters or runes.
+	maxV2SummaryLenRunes = 1024
+)
+
+// Notifier implements a Notifier for PagerDuty notifications.
+type Notifier struct {
+	conf    *config.PagerdutyConfig
+	tmpl    *template.Template
+	logger  *slog.Logger
+	apiV1   string // for tests.
+	client  *http.Client
+	retrier *notify.Retrier
+}
+
+// New returns a new PagerDuty notifier.
+func New(c *config.PagerdutyConfig, t *template.Template, l *slog.Logger, httpOpts ...commoncfg.HTTPClientOption) (*Notifier, error) {
+	client, err := notify.NewClientWithTracing(*c.HTTPConfig, Integration, httpOpts...)
+	if err != nil {
+		return nil, err
+	}
+	n := &Notifier{conf: c, tmpl: t, logger: l, client: client}
+	if c.ServiceKey != "" || c.ServiceKeyFile != "" {
+		n.apiV1 = "https://events.pagerduty.com/generic/2010-04-15/create_event.json"
+		// Retrying can solve the issue on 403 (rate limiting) and 5xx response codes.
+		// https://developer.pagerduty.com/docs/events-api-v1-overview#api-response-codes--retry-logic
+		n.retrier = &notify.Retrier{RetryCodes: []int{http.StatusForbidden}, CustomDetailsFunc: errDetails}
+	} else {
+		// Retrying can solve the issue on 429 (rate limiting) and 5xx response codes.
+		// https://developer.pagerduty.com/docs/events-api-v2-overview#response-codes--retry-logic
+		n.retrier = &notify.Retrier{RetryCodes: []int{http.StatusTooManyRequests}, CustomDetailsFunc: errDetails}
+	}
+	return n, nil
+}
+
+const (
+	pagerDutyEventTrigger = "trigger"
+	pagerDutyEventResolve = "resolve"
+)
+
+type pagerDutyMessage struct {
+	RoutingKey  string            `json:"routing_key,omitempty"`
+	ServiceKey  string            `json:"service_key,omitempty"`
+	DedupKey    string            `json:"dedup_key,omitempty"`
+	IncidentKey string            `json:"incident_key,omitempty"`
+	EventType   string            `json:"event_type,omitempty"`
+	Description string            `json:"description,omitempty"`
+	EventAction string            `json:"event_action"`
+	Payload     *pagerDutyPayload `json:"payload"`
+	Client      string            `json:"client,omitempty"`
+	ClientURL   string            `json:"client_url,omitempty"`
+	Details     map[string]any    `json:"details,omitempty"`
+	Images      []pagerDutyImage  `json:"images,omitempty"`
+	Links       []pagerDutyLink   `json:"links,omitempty"`
+}
+
+type pagerDutyLink struct {
+	HRef string `json:"href"`
+	Text string `json:"text"`
+}
+
+type pagerDutyImage struct {
+	Src  string `json:"src"`
+	Alt  string `json:"alt"`
+	Href string `json:"href"`
+}
+
+type pagerDutyPayload struct {
+	Summary       string         `json:"summary"`
+	Source        string         `json:"source"`
+	Severity      string         `json:"severity"`
+	Timestamp     string         `json:"timestamp,omitempty"`
+	Class         string         `json:"class,omitempty"`
+	Component     string         `json:"component,omitempty"`
+	Group         string         `json:"group,omitempty"`
+	CustomDetails map[string]any `json:"custom_details,omitempty"`
+}
+
+func (n *Notifier) encodeMessage(ctx context.Context, msg *pagerDutyMessage) (bytes.Buffer, error) {
+	var buf bytes.Buffer
+	if err := json.NewEncoder(&buf).Encode(msg); err != nil {
+		return buf, errors.WrapInternalf(err, errors.CodeInternal, "failed to encode PagerDuty message")
+	}
+
+	if buf.Len() > maxEventSize {
+		truncatedMsg := fmt.Sprintf("Custom details have been removed because the original event exceeds the maximum size of %s", units.MetricBytes(maxEventSize).String())
+
+		if n.apiV1 != "" {
+			msg.Details = map[string]any{"error": truncatedMsg}
+		} else {
+			msg.Payload.CustomDetails = map[string]any{"error": truncatedMsg}
+		}
+
+		n.logger.WarnContext(ctx, "Truncated Details because message of size exceeds limit", slog.String("message_size", units.MetricBytes(buf.Len()).String()), slog.String("max_size", units.MetricBytes(maxEventSize).String()))
+
+		buf.Reset()
+		if err := json.NewEncoder(&buf).Encode(msg); err != nil {
+			return buf, errors.WrapInternalf(err, errors.CodeInternal, "failed to encode PagerDuty message")
+		}
+	}
+
+	return buf, nil
+}
+
+func (n *Notifier) notifyV1(
+	ctx context.Context,
+	eventType string,
+	key notify.Key,
+	data *template.Data,
+	details map[string]any,
+) (bool, error) {
+	var tmplErr error
+	tmpl := notify.TmplText(n.tmpl, data, &tmplErr)
+
+	description, truncated := notify.TruncateInRunes(tmpl(n.conf.Description), maxV1DescriptionLenRunes)
+	if truncated {
+		n.logger.WarnContext(ctx, "Truncated description", slog.Any("key", key), slog.Int("max_runes", maxV1DescriptionLenRunes))
+	}
+
+	serviceKey := string(n.conf.ServiceKey)
+	if serviceKey == "" {
+		content, fileErr := os.ReadFile(n.conf.ServiceKeyFile)
+		if fileErr != nil {
+			return false, errors.WrapInternalf(fileErr, errors.CodeInternal, "failed to read service key from file")
+		}
+		serviceKey = strings.TrimSpace(string(content))
+	}
+
+	msg := &pagerDutyMessage{
+		ServiceKey:  tmpl(serviceKey),
+		EventType:   eventType,
+		IncidentKey: key.Hash(),
+		Description: description,
+		Details:     details,
+	}
+
+	if eventType == pagerDutyEventTrigger {
+		msg.Client = tmpl(n.conf.Client)
+		msg.ClientURL = tmpl(n.conf.ClientURL)
+	}
+
+	if tmplErr != nil {
+		return false, errors.WrapInternalf(tmplErr, errors.CodeInternal, "failed to template PagerDuty v1 message")
+	}
+
+	// Ensure that the service key isn't empty after templating.
+	if msg.ServiceKey == "" {
+		return false, errors.NewInternalf(errors.CodeInternal, "service key cannot be empty")
+	}
+
+	encodedMsg, err := n.encodeMessage(ctx, msg)
+	if err != nil {
+		return false, err
+	}
+
+	resp, err := notify.PostJSON(ctx, n.client, n.apiV1, &encodedMsg) //nolint:bodyclose
+	if err != nil {
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "failed to post message to PagerDuty v1")
+	}
+	defer notify.Drain(resp)
+
+	return n.retrier.Check(resp.StatusCode, resp.Body)
+}
+
+func (n *Notifier) notifyV2(
+	ctx context.Context,
+	eventType string,
+	key notify.Key,
+	data *template.Data,
+	details map[string]any,
+) (bool, error) {
+	var tmplErr error
+	tmpl := notify.TmplText(n.tmpl, data, &tmplErr)
+
+	if n.conf.Severity == "" {
+		n.conf.Severity = "error"
+	}
+
+	summary, truncated := notify.TruncateInRunes(tmpl(n.conf.Description), maxV2SummaryLenRunes)
+	if truncated {
+		n.logger.WarnContext(ctx, "Truncated summary", slog.Any("key", key), slog.Int("max_runes", maxV2SummaryLenRunes))
+	}
+
+	routingKey := string(n.conf.RoutingKey)
+	if routingKey == "" {
+		content, fileErr := os.ReadFile(n.conf.RoutingKeyFile)
+		if fileErr != nil {
+			return false, errors.WrapInternalf(fileErr, errors.CodeInternal, "failed to read routing key from file")
+		}
+		routingKey = strings.TrimSpace(string(content))
+	}
+
+	msg := &pagerDutyMessage{
+		Client:      tmpl(n.conf.Client),
+		ClientURL:   tmpl(n.conf.ClientURL),
+		RoutingKey:  tmpl(routingKey),
+		EventAction: eventType,
+		DedupKey:    key.Hash(),
+		Images:      make([]pagerDutyImage, 0, len(n.conf.Images)),
+		Links:       make([]pagerDutyLink, 0, len(n.conf.Links)),
+		Payload: &pagerDutyPayload{
+			Summary:       summary,
+			Source:        tmpl(n.conf.Source),
+			Severity:      tmpl(n.conf.Severity),
+			CustomDetails: details,
+			Class:         tmpl(n.conf.Class),
+			Component:     tmpl(n.conf.Component),
+			Group:         tmpl(n.conf.Group),
+		},
+	}
+
+	for _, item := range n.conf.Images {
+		image := pagerDutyImage{
+			Src:  tmpl(item.Src),
+			Alt:  tmpl(item.Alt),
+			Href: tmpl(item.Href),
+		}
+
+		if image.Src != "" {
+			msg.Images = append(msg.Images, image)
+		}
+	}
+
+	for _, item := range n.conf.Links {
+		link := pagerDutyLink{
+			HRef: tmpl(item.Href),
+			Text: tmpl(item.Text),
+		}
+
+		if link.HRef != "" {
+			msg.Links = append(msg.Links, link)
+		}
+	}
+
+	if tmplErr != nil {
+		return false, errors.WrapInternalf(tmplErr, errors.CodeInternal, "failed to template PagerDuty v2 message")
+	}
+
+	// Ensure that the routing key isn't empty after templating.
+	if msg.RoutingKey == "" {
+		return false, errors.NewInternalf(errors.CodeInternal, "routing key cannot be empty")
+	}
+
+	encodedMsg, err := n.encodeMessage(ctx, msg)
+	if err != nil {
+		return false, err
+	}
+
+	resp, err := notify.PostJSON(ctx, n.client, n.conf.URL.String(), &encodedMsg) //nolint:bodyclose
+	if err != nil {
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "failed to post message to PagerDuty")
+	}
+	defer notify.Drain(resp)
+
+	retry, err := n.retrier.Check(resp.StatusCode, resp.Body)
+	if err != nil {
+		return retry, notify.NewErrorWithReason(notify.GetFailureReasonFromStatusCode(resp.StatusCode), err)
+	}
+	return retry, err
+}
+
+// Notify implements the Notifier interface.
+func (n *Notifier) Notify(ctx context.Context, as ...*types.Alert) (bool, error) {
+	key, err := notify.ExtractGroupKey(ctx)
+	if err != nil {
+		return false, err
+	}
+	logger := n.logger.With(slog.Any("group_key", key))
+
+	var (
+		alerts    = types.Alerts(as...)
+		data      = notify.GetTemplateData(ctx, n.tmpl, as, logger)
+		eventType = pagerDutyEventTrigger
+	)
+
+	if alerts.Status() == model.AlertResolved {
+		eventType = pagerDutyEventResolve
+	}
+
+	logger.DebugContext(ctx, "extracted group key", slog.String("event_type", eventType))
+
+	details, err := n.renderDetails(data)
+	if err != nil {
+		return false, errors.WrapInternalf(err, errors.CodeInternal, "failed to render details: %v", err)
+	}
+
+	if n.conf.Timeout > 0 {
+		nfCtx, cancel := context.WithTimeoutCause(ctx, n.conf.Timeout, errors.NewInternalf(errors.CodeTimeout, "configured pagerduty timeout reached (%s)", n.conf.Timeout))
+		defer cancel()
+		ctx = nfCtx
+	}
+
+	nf := n.notifyV2
+	if n.apiV1 != "" {
+		nf = n.notifyV1
+	}
+	retry, err := nf(ctx, eventType, key, data, details)
+	if err != nil {
+		if ctx.Err() != nil {
+			err = errors.WrapInternalf(err, errors.CodeInternal, "failed to notify PagerDuty: %v", context.Cause(ctx))
+		}
+		return retry, err
+	}
+	return retry, nil
+}
+
+func errDetails(status int, body io.Reader) string {
+	// See https://v2.developer.pagerduty.com/docs/trigger-events for the v1 events API.
+	// See https://v2.developer.pagerduty.com/docs/send-an-event-events-api-v2 for the v2 events API.
+	if status != http.StatusBadRequest || body == nil {
+		return ""
+	}
+	var pgr struct {
+		Status  string   `json:"status"`
+		Message string   `json:"message"`
+		Errors  []string `json:"errors"`
+	}
+	if err := json.NewDecoder(body).Decode(&pgr); err != nil {
+		return ""
+	}
+	return fmt.Sprintf("%s: %s", pgr.Message, strings.Join(pgr.Errors, ","))
+}
+
+func (n *Notifier) renderDetails(
+	data *template.Data,
+) (map[string]any, error) {
+	var (
+		tmplTextErr  error
+		tmplText     = notify.TmplText(n.tmpl, data, &tmplTextErr)
+		tmplTextFunc = func(tmpl string) (string, error) {
+			return tmplText(tmpl), tmplTextErr
+		}
+	)
+	var err error
+	rendered := make(map[string]any, len(n.conf.Details))
+	for k, v := range n.conf.Details {
+		rendered[k], err = template.DeepCopyWithTemplate(v, tmplTextFunc)
+		if err != nil {
+			return nil, err
+		}
+	}
+	return rendered, nil
+}

pkg/alertmanager/alertmanagernotify/pagerduty/pagerduty_test.go

@@ -0,0 +1,883 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
+package pagerduty
+
+import (
+	"bytes"
+	"context"
+	"encoding/json"
+	"io"
+	"net/http"
+	"net/http/httptest"
+	"net/url"
+	"os"
+	"strings"
+	"testing"
+	"time"
+
+	"github.com/SigNoz/signoz/pkg/errors"
+	commoncfg "github.com/prometheus/common/config"
+	"github.com/prometheus/common/model"
+	"github.com/prometheus/common/promslog"
+	"github.com/stretchr/testify/require"
+
+	"github.com/prometheus/alertmanager/config"
+	"github.com/prometheus/alertmanager/notify"
+	"github.com/prometheus/alertmanager/notify/test"
+	"github.com/prometheus/alertmanager/template"
+	"github.com/prometheus/alertmanager/types"
+)
+
+func TestPagerDutyRetryV1(t *testing.T) {
+	notifier, err := New(
+		&config.PagerdutyConfig{
+			ServiceKey: config.Secret("01234567890123456789012345678901"),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	retryCodes := append(test.DefaultRetryCodes(), http.StatusForbidden)
+	for statusCode, expected := range test.RetryTests(retryCodes) {
+		actual, _ := notifier.retrier.Check(statusCode, nil)
+		require.Equal(t, expected, actual, "retryv1 - error on status %d", statusCode)
+	}
+}
+
+func TestPagerDutyRetryV2(t *testing.T) {
+	notifier, err := New(
+		&config.PagerdutyConfig{
+			RoutingKey: config.Secret("01234567890123456789012345678901"),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	retryCodes := append(test.DefaultRetryCodes(), http.StatusTooManyRequests)
+	for statusCode, expected := range test.RetryTests(retryCodes) {
+		actual, _ := notifier.retrier.Check(statusCode, nil)
+		require.Equal(t, expected, actual, "retryv2 - error on status %d", statusCode)
+	}
+}
+
+func TestPagerDutyRedactedURLV1(t *testing.T) {
+	ctx, u, fn := test.GetContextWithCancelingURL()
+	defer fn()
+
+	key := "01234567890123456789012345678901"
+	notifier, err := New(
+		&config.PagerdutyConfig{
+			ServiceKey: config.Secret(key),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+	notifier.apiV1 = u.String()
+
+	test.AssertNotifyLeaksNoSecret(ctx, t, notifier, key)
+}
+
+func TestPagerDutyRedactedURLV2(t *testing.T) {
+	ctx, u, fn := test.GetContextWithCancelingURL()
+	defer fn()
+
+	key := "01234567890123456789012345678901"
+	notifier, err := New(
+		&config.PagerdutyConfig{
+			URL:        &config.URL{URL: u},
+			RoutingKey: config.Secret(key),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	test.AssertNotifyLeaksNoSecret(ctx, t, notifier, key)
+}
+
+func TestPagerDutyV1ServiceKeyFromFile(t *testing.T) {
+	key := "01234567890123456789012345678901"
+	f, err := os.CreateTemp(t.TempDir(), "pagerduty_test")
+	require.NoError(t, err, "creating temp file failed")
+	_, err = f.WriteString(key)
+	require.NoError(t, err, "writing to temp file failed")
+
+	ctx, u, fn := test.GetContextWithCancelingURL()
+	defer fn()
+
+	notifier, err := New(
+		&config.PagerdutyConfig{
+			ServiceKeyFile: f.Name(),
+			HTTPConfig:     &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+	notifier.apiV1 = u.String()
+
+	test.AssertNotifyLeaksNoSecret(ctx, t, notifier, key)
+}
+
+func TestPagerDutyV2RoutingKeyFromFile(t *testing.T) {
+	key := "01234567890123456789012345678901"
+	f, err := os.CreateTemp(t.TempDir(), "pagerduty_test")
+	require.NoError(t, err, "creating temp file failed")
+	_, err = f.WriteString(key)
+	require.NoError(t, err, "writing to temp file failed")
+
+	ctx, u, fn := test.GetContextWithCancelingURL()
+	defer fn()
+
+	notifier, err := New(
+		&config.PagerdutyConfig{
+			URL:            &config.URL{URL: u},
+			RoutingKeyFile: f.Name(),
+			HTTPConfig:     &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	test.AssertNotifyLeaksNoSecret(ctx, t, notifier, key)
+}
+
+func TestPagerDutyTemplating(t *testing.T) {
+	srv := httptest.NewServer(http.HandlerFunc(func(w http.ResponseWriter, r *http.Request) {
+		dec := json.NewDecoder(r.Body)
+		out := make(map[string]any)
+		err := dec.Decode(&out)
+		if err != nil {
+			panic(err)
+		}
+	}))
+	defer srv.Close()
+	u, _ := url.Parse(srv.URL)
+
+	for _, tc := range []struct {
+		title string
+		cfg   *config.PagerdutyConfig
+
+		retry  bool
+		errMsg string
+	}{
+		{
+			title: "full-blown legacy message",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				Images: []config.PagerdutyImage{
+					{
+						Src:  "{{ .Status }}",
+						Alt:  "{{ .Status }}",
+						Href: "{{ .Status }}",
+					},
+				},
+				Links: []config.PagerdutyLink{
+					{
+						Href: "{{ .Status }}",
+						Text: "{{ .Status }}",
+					},
+				},
+				Details: map[string]any{
+					"firing":       `{{ .Alerts.Firing | toJson }}`,
+					"resolved":     `{{ .Alerts.Resolved | toJson }}`,
+					"num_firing":   `{{ .Alerts.Firing | len }}`,
+					"num_resolved": `{{ .Alerts.Resolved | len }}`,
+				},
+			},
+		},
+		{
+			title: "full-blown legacy message",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				Images: []config.PagerdutyImage{
+					{
+						Src:  "{{ .Status }}",
+						Alt:  "{{ .Status }}",
+						Href: "{{ .Status }}",
+					},
+				},
+				Links: []config.PagerdutyLink{
+					{
+						Href: "{{ .Status }}",
+						Text: "{{ .Status }}",
+					},
+				},
+				Details: map[string]any{
+					"firing":       `{{ template "pagerduty.default.instances" .Alerts.Firing }}`,
+					"resolved":     `{{ template "pagerduty.default.instances" .Alerts.Resolved }}`,
+					"num_firing":   `{{ .Alerts.Firing | len }}`,
+					"num_resolved": `{{ .Alerts.Resolved | len }}`,
+				},
+			},
+		},
+		{
+			title: "nested details",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				Details: map[string]any{
+					"a": map[string]any{
+						"b": map[string]any{
+							"c": map[string]any{
+								"firing":       `{{ .Alerts.Firing | toJson }}`,
+								"resolved":     `{{ .Alerts.Resolved | toJson }}`,
+								"num_firing":   `{{ .Alerts.Firing | len }}`,
+								"num_resolved": `{{ .Alerts.Resolved | len }}`,
+							},
+						},
+					},
+				},
+			},
+		},
+		{
+			title: "nested details with template error",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				Details: map[string]any{
+					"a": map[string]any{
+						"b": map[string]any{
+							"c": map[string]any{
+								"firing": `{{ template "pagerduty.default.instances" .Alerts.Firing`,
+							},
+						},
+					},
+				},
+			},
+			errMsg: "failed to render details: template: :1: unclosed action",
+		},
+		{
+			title: "details with templating errors",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				Details: map[string]any{
+					"firing":       `{{ .Alerts.Firing | toJson`,
+					"resolved":     `{{ .Alerts.Resolved | toJson }}`,
+					"num_firing":   `{{ .Alerts.Firing | len }}`,
+					"num_resolved": `{{ .Alerts.Resolved | len }}`,
+				},
+			},
+			errMsg: "failed to render details: template: :1: unclosed action",
+		},
+		{
+			title: "v2 message with templating errors",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				Severity:   "{{ ",
+			},
+			errMsg: "failed to template",
+		},
+		{
+			title: "v1 message with templating errors",
+			cfg: &config.PagerdutyConfig{
+				ServiceKey: config.Secret("01234567890123456789012345678901"),
+				Client:     "{{ ",
+			},
+			errMsg: "failed to template",
+		},
+		{
+			title: "routing key cannot be empty",
+			cfg: &config.PagerdutyConfig{
+				RoutingKey: config.Secret(`{{ "" }}`),
+			},
+			errMsg: "routing key cannot be empty",
+		},
+		{
+			title: "service_key cannot be empty",
+			cfg: &config.PagerdutyConfig{
+				ServiceKey: config.Secret(`{{ "" }}`),
+			},
+			errMsg: "service key cannot be empty",
+		},
+	} {
+		t.Run(tc.title, func(t *testing.T) {
+			tc.cfg.URL = &config.URL{URL: u}
+			tc.cfg.HTTPConfig = &commoncfg.HTTPClientConfig{}
+			pd, err := New(tc.cfg, test.CreateTmpl(t), promslog.NewNopLogger())
+			require.NoError(t, err)
+			if pd.apiV1 != "" {
+				pd.apiV1 = u.String()
+			}
+
+			ctx := context.Background()
+			ctx = notify.WithGroupKey(ctx, "1")
+
+			ok, err := pd.Notify(ctx, []*types.Alert{
+				{
+					Alert: model.Alert{
+						Labels: model.LabelSet{
+							"lbl1": "val1",
+						},
+						StartsAt: time.Now(),
+						EndsAt:   time.Now().Add(time.Hour),
+					},
+				},
+			}...)
+			if tc.errMsg == "" {
+				require.NoError(t, err)
+			} else {
+				require.Error(t, err)
+				if errors.Asc(err, errors.CodeInternal) {
+					_, _, errMsg, _, _, _ := errors.Unwrapb(err)
+					require.Contains(t, errMsg, tc.errMsg)
+				} else {
+					require.Contains(t, err.Error(), tc.errMsg)
+				}
+			}
+			require.Equal(t, tc.retry, ok)
+		})
+	}
+}
+
+func TestErrDetails(t *testing.T) {
+	for _, tc := range []struct {
+		status int
+		body   io.Reader
+
+		exp string
+	}{
+		{
+			status: http.StatusBadRequest,
+			body: bytes.NewBuffer([]byte(
+				`{"status":"invalid event","message":"Event object is invalid","errors":["Length of 'routing_key' is incorrect (should be 32 characters)"]}`,
+			)),
+
+			exp: "Length of 'routing_key' is incorrect",
+		},
+		{
+			status: http.StatusBadRequest,
+			body:   bytes.NewBuffer([]byte(`{"status"}`)),
+
+			exp: "",
+		},
+		{
+			status: http.StatusBadRequest,
+
+			exp: "",
+		},
+		{
+			status: http.StatusTooManyRequests,
+
+			exp: "",
+		},
+	} {
+		t.Run("", func(t *testing.T) {
+			err := errDetails(tc.status, tc.body)
+			require.Contains(t, err, tc.exp)
+		})
+	}
+}
+
+func TestEventSizeEnforcement(t *testing.T) {
+	bigDetailsV1 := map[string]any{
+		"firing": strings.Repeat("a", 513000),
+	}
+	bigDetailsV2 := map[string]any{
+		"firing": strings.Repeat("a", 513000),
+	}
+
+	// V1 Messages
+	msgV1 := &pagerDutyMessage{
+		ServiceKey: "01234567890123456789012345678901",
+		EventType:  "trigger",
+		Details:    bigDetailsV1,
+	}
+
+	notifierV1, err := New(
+		&config.PagerdutyConfig{
+			ServiceKey: config.Secret("01234567890123456789012345678901"),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	encodedV1, err := notifierV1.encodeMessage(context.Background(), msgV1)
+	require.NoError(t, err)
+	require.Contains(t, encodedV1.String(), `"details":{"error":"Custom details have been removed because the original event exceeds the maximum size of 512KB"}`)
+
+	// V2 Messages
+	msgV2 := &pagerDutyMessage{
+		RoutingKey:  "01234567890123456789012345678901",
+		EventAction: "trigger",
+		Payload: &pagerDutyPayload{
+			CustomDetails: bigDetailsV2,
+		},
+	}
+
+	notifierV2, err := New(
+		&config.PagerdutyConfig{
+			RoutingKey: config.Secret("01234567890123456789012345678901"),
+			HTTPConfig: &commoncfg.HTTPClientConfig{},
+		},
+		test.CreateTmpl(t),
+		promslog.NewNopLogger(),
+	)
+	require.NoError(t, err)
+
+	encodedV2, err := notifierV2.encodeMessage(context.Background(), msgV2)
+	require.NoError(t, err)
+	require.Contains(t, encodedV2.String(), `"custom_details":{"error":"Custom details have been removed because the original event exceeds the maximum size of 512KB"}`)
+}
+
+func TestPagerDutyEmptySrcHref(t *testing.T) {
+	type pagerDutyEvent struct {
+		RoutingKey  string           `json:"routing_key"`
+		EventAction string           `json:"event_action"`
+		DedupKey    string           `json:"dedup_key"`
+		Payload     pagerDutyPayload `json:"payload"`
+		Images      []pagerDutyImage
+		Links       []pagerDutyLink
+	}
+
+	images := []config.PagerdutyImage{
+		{
+			Src:  "",
+			Alt:  "Empty src",
+			Href: "https://example.com/",
+		},
+		{
+			Src:  "https://example.com/cat.jpg",
+			Alt:  "Empty href",
+			Href: "",
+		},
+		{
+			Src:  "https://example.com/cat.jpg",
+			Alt:  "",
+			Href: "https://example.com/",
+		},
+	}
+
+	links := []config.PagerdutyLink{
+		{
+			Href: "",
+			Text: "Empty href",
+		},
+		{
+			Href: "https://example.com/",
+			Text: "",
+		},
+	}
+
+	expectedImages := make([]pagerDutyImage, 0, len(images))
+	for _, image := range images {
+		if image.Src == "" {
+			continue
+		}
+		expectedImages = append(expectedImages, pagerDutyImage{
+			Src:  image.Src,
+			Alt:  image.Alt,
+			Href: image.Href,
+		})
+	}
+
+	expectedLinks := make([]pagerDutyLink, 0, len(links))
+	for _, link := range links {
+		if link.Href == "" {
+			continue
+		}
+		expectedLinks = append(expectedLinks, pagerDutyLink{
+			HRef: link.Href,
+			Text: link.Text,
+		})
+	}
+
+	server := httptest.NewServer(http.HandlerFunc(
+		func(w http.ResponseWriter, r *http.Request) {
+			decoder := json.NewDecoder(r.Body)
+			var event pagerDutyEvent
+			if err := decoder.Decode(&event); err != nil {
+				panic(err)
+			}
+
+			if event.RoutingKey == "" || event.EventAction == "" {
+				http.Error(w, http.StatusText(http.StatusBadRequest), http.StatusBadRequest)
+				return
+			}
+
+			for _, image := range event.Images {
+				if image.Src == "" {
+					http.Error(w, "Event object is invalid: 'image src' is missing or blank", http.StatusBadRequest)
+					return
+				}
+			}
+
+			for _, link := range event.Links {
+				if link.HRef == "" {
+					http.Error(w, "Event object is invalid: 'link href' is missing or blank", http.StatusBadRequest)
+					return
+				}
+			}
+
+			require.Equal(t, expectedImages, event.Images)
+			require.Equal(t, expectedLinks, event.Links)
+		},
+	))
+	defer server.Close()
+
+	url, err := url.Parse(server.URL)
+	require.NoError(t, err)
+
+	pagerDutyConfig := config.PagerdutyConfig{
+		HTTPConfig: &commoncfg.HTTPClientConfig{},
+		RoutingKey: config.Secret("01234567890123456789012345678901"),
+		URL:        &config.URL{URL: url},
+		Images:     images,
+		Links:      links,
+	}
+
+	pagerDuty, err := New(&pagerDutyConfig, test.CreateTmpl(t), promslog.NewNopLogger())
+	require.NoError(t, err)
+
+	ctx := context.Background()
+	ctx = notify.WithGroupKey(ctx, "1")
+
+	_, err = pagerDuty.Notify(ctx, []*types.Alert{
+		{
+			Alert: model.Alert{
+				Labels: model.LabelSet{
+					"lbl1": "val1",
+				},
+				StartsAt: time.Now(),
+				EndsAt:   time.Now().Add(time.Hour),
+			},
+		},
+	}...)
+	require.NoError(t, err)
+}
+
+func TestPagerDutyTimeout(t *testing.T) {
+	type pagerDutyEvent struct {
+		RoutingKey  string           `json:"routing_key"`
+		EventAction string           `json:"event_action"`
+		DedupKey    string           `json:"dedup_key"`
+		Payload     pagerDutyPayload `json:"payload"`
+		Images      []pagerDutyImage
+		Links       []pagerDutyLink
+	}
+
+	tests := map[string]struct {
+		latency time.Duration
+		timeout time.Duration
+		wantErr bool
+	}{
+		"success": {latency: 100 * time.Millisecond, timeout: 120 * time.Millisecond, wantErr: false},
+		"error":   {latency: 100 * time.Millisecond, timeout: 80 * time.Millisecond, wantErr: true},
+	}
+
+	for name, tt := range tests {
+		t.Run(name, func(t *testing.T) {
+			srv := httptest.NewServer(http.HandlerFunc(
+				func(w http.ResponseWriter, r *http.Request) {
+					decoder := json.NewDecoder(r.Body)
+					var event pagerDutyEvent
+					if err := decoder.Decode(&event); err != nil {
+						panic(err)
+					}
+
+					if event.RoutingKey == "" || event.EventAction == "" {
+						http.Error(w, http.StatusText(http.StatusBadRequest), http.StatusBadRequest)
+						return
+					}
+					time.Sleep(tt.latency)
+				},
+			))
+			defer srv.Close()
+			u, err := url.Parse(srv.URL)
+			require.NoError(t, err)
+
+			cfg := config.PagerdutyConfig{
+				HTTPConfig: &commoncfg.HTTPClientConfig{},
+				RoutingKey: config.Secret("01234567890123456789012345678901"),
+				URL:        &config.URL{URL: u},
+				Timeout:    tt.timeout,
+			}
+
+			pd, err := New(&cfg, test.CreateTmpl(t), promslog.NewNopLogger())
+			require.NoError(t, err)
+
+			ctx := context.Background()
+			ctx = notify.WithGroupKey(ctx, "1")
+			alert := &types.Alert{
+				Alert: model.Alert{
+					Labels: model.LabelSet{
+						"lbl1": "val1",
+					},
+					StartsAt: time.Now(),
+					EndsAt:   time.Now().Add(time.Hour),
+				},
+			}
+			_, err = pd.Notify(ctx, alert)
+			require.Equal(t, tt.wantErr, err != nil)
+		})
+	}
+}
+
+func TestRenderDetails(t *testing.T) {
+	type args struct {
+		details map[string]any
+		data    *template.Data
+	}
+	tests := []struct {
+		name    string
+		args    args
+		want    map[string]any
+		wantErr bool
+	}{
+		{
+			name: "flat",
+			args: args{
+				details: map[string]any{
+					"a": "{{ .Status }}",
+					"b": "String",
+				},
+				data: &template.Data{
+					Status: "Flat",
+				},
+			},
+			want: map[string]any{
+				"a": "Flat",
+				"b": "String",
+			},
+			wantErr: false,
+		},
+		{
+			name: "flat error",
+			args: args{
+				details: map[string]any{
+					"a": "{{ .Status",
+				},
+				data: &template.Data{
+					Status: "Error",
+				},
+			},
+			want:    nil,
+			wantErr: true,
+		},
+		{
+			name: "nested",
+			args: args{
+				details: map[string]any{
+					"a": map[string]any{
+						"b": map[string]any{
+							"c": "{{ .Status }}",
+							"d": "String",
+						},
+					},
+				},
+				data: &template.Data{
+					Status: "Nested",
+				},
+			},
+			want: map[string]any{
+				"a": map[string]any{
+					"b": map[string]any{
+						"c": "Nested",
+						"d": "String",
+					},
+				},
+			},
+			wantErr: false,
+		},
+		{
+			name: "nested error",
+			args: args{
+				details: map[string]any{
+					"a": map[string]any{
+						"b": map[string]any{
+							"c": "{{ .Status",
+						},
+					},
+				},
+				data: &template.Data{
+					Status: "Error",
+				},
+			},
+			want:    nil,
+			wantErr: true,
+		},
+		{
+			name: "alerts",
+			args: args{
+				details: map[string]any{
+					"alerts": map[string]any{
+						"firing":       "{{ .Alerts.Firing | toJson }}",
+						"resolved":     "{{ .Alerts.Resolved | toJson }}",
+						"num_firing":   "{{ len .Alerts.Firing }}",
+						"num_resolved": "{{ len .Alerts.Resolved }}",
+					},
+				},
+				data: &template.Data{
+					Alerts: template.Alerts{
+						{
+							Status: "firing",
+							Annotations: template.KV{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							Labels: template.KV{
+								"alertname": "Firing1",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							Fingerprint:  "fingerprint1",
+							GeneratorURL: "http://generator1",
+							StartsAt:     time.Date(2001, time.January, 1, 0, 0, 0, 0, time.UTC),
+							EndsAt:       time.Date(2001, time.January, 1, 1, 0, 0, 0, time.UTC),
+						},
+						{
+							Status: "firing",
+							Annotations: template.KV{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							Labels: template.KV{
+								"alertname": "Firing2",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							Fingerprint:  "fingerprint2",
+							GeneratorURL: "http://generator2",
+							StartsAt:     time.Date(2002, time.January, 1, 0, 0, 0, 0, time.UTC),
+							EndsAt:       time.Date(2002, time.January, 1, 1, 0, 0, 0, time.UTC),
+						},
+						{
+							Status: "resolved",
+							Annotations: template.KV{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							Labels: template.KV{
+								"alertname": "Resolved1",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							Fingerprint:  "fingerprint3",
+							GeneratorURL: "http://generator3",
+							StartsAt:     time.Date(2001, time.January, 1, 0, 0, 0, 0, time.UTC),
+							EndsAt:       time.Date(2001, time.January, 1, 1, 0, 0, 0, time.UTC),
+						},
+						{
+							Status: "resolved",
+							Annotations: template.KV{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							Labels: template.KV{
+								"alertname": "Resolved2",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							Fingerprint:  "fingerprint4",
+							GeneratorURL: "http://generator4",
+							StartsAt:     time.Date(2002, time.January, 1, 0, 0, 0, 0, time.UTC),
+							EndsAt:       time.Date(2002, time.January, 1, 1, 0, 0, 0, time.UTC),
+						},
+					},
+				},
+			},
+			want: map[string]any{
+				"alerts": map[string]any{
+					"firing": []any{
+						map[string]any{
+							"status": "firing",
+							"labels": map[string]any{
+								"alertname": "Firing1",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							"annotations": map[string]any{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							"startsAt":     time.Date(2001, time.January, 1, 0, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"endsAt":       time.Date(2001, time.January, 1, 1, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"fingerprint":  "fingerprint1",
+							"generatorURL": "http://generator1",
+						},
+						map[string]any{
+							"status": "firing",
+							"labels": map[string]any{
+								"alertname": "Firing2",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							"annotations": map[string]any{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							"startsAt":     time.Date(2002, time.January, 1, 0, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"endsAt":       time.Date(2002, time.January, 1, 1, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"fingerprint":  "fingerprint2",
+							"generatorURL": "http://generator2",
+						},
+					},
+					"resolved": []any{
+						map[string]any{
+							"status": "resolved",
+							"labels": map[string]any{
+								"alertname": "Resolved1",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							"annotations": map[string]any{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							"startsAt":     time.Date(2001, time.January, 1, 0, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"endsAt":       time.Date(2001, time.January, 1, 1, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"fingerprint":  "fingerprint3",
+							"generatorURL": "http://generator3",
+						},
+						map[string]any{
+							"status": "resolved",
+							"labels": map[string]any{
+								"alertname": "Resolved2",
+								"label1":    "value1",
+								"label2":    "value2",
+							},
+							"annotations": map[string]any{
+								"annotation1": "value1",
+								"annotation2": "value2",
+							},
+							"startsAt":     time.Date(2002, time.January, 1, 0, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"endsAt":       time.Date(2002, time.January, 1, 1, 0, 0, 0, time.UTC).Format(time.RFC3339),
+							"fingerprint":  "fingerprint4",
+							"generatorURL": "http://generator4",
+						},
+					},
+					"num_firing":   2,
+					"num_resolved": 2,
+				},
+			},
+			wantErr: false,
+		},
+	}
+
+	for _, tt := range tests {
+		t.Run(tt.name, func(t *testing.T) {
+			n := &Notifier{
+				conf: &config.PagerdutyConfig{
+					Details: tt.args.details,
+				},
+				tmpl: test.CreateTmpl(t),
+			}
+			got, err := n.renderDetails(tt.args.data)
+			if (err != nil) != tt.wantErr {
+				t.Errorf("renderDetails() error = %v, wantErr %v", err, tt.wantErr)
+				return
+			}
+			require.Equal(t, tt.want, got)
+		})
+	}
+}

pkg/alertmanager/alertmanagernotify/receiver.go

@@ -2,8 +2,14 @@ package alertmanagernotify
 
 import (
 	"log/slog"
+	"slices"
 
+	"github.com/SigNoz/signoz/pkg/alertmanager/alertmanagernotify/email"
 	"github.com/SigNoz/signoz/pkg/alertmanager/alertmanagernotify/msteamsv2"
+	"github.com/SigNoz/signoz/pkg/alertmanager/alertmanagernotify/opsgenie"
+	"github.com/SigNoz/signoz/pkg/alertmanager/alertmanagernotify/pagerduty"
+	"github.com/SigNoz/signoz/pkg/alertmanager/alertmanagernotify/slack"
+	"github.com/SigNoz/signoz/pkg/alertmanager/alertmanagernotify/webhook"
 	"github.com/SigNoz/signoz/pkg/types/alertmanagertypes"
 	"github.com/prometheus/alertmanager/config/receiver"
 	"github.com/prometheus/alertmanager/notify"
@@ -11,6 +17,15 @@ import (
 	"github.com/prometheus/alertmanager/types"
 )
 
+var customNotifierIntegrations = []string{
+	webhook.Integration,
+	email.Integration,
+	pagerduty.Integration,
+	opsgenie.Integration,
+	slack.Integration,
+	msteamsv2.Integration,
+}
+
 func NewReceiverIntegrations(nc alertmanagertypes.Receiver, tmpl *template.Template, logger *slog.Logger) ([]notify.Integration, error) {
 	upstreamIntegrations, err := receiver.BuildReceiverIntegrations(nc, tmpl, logger)
 	if err != nil {
@@ -31,14 +46,29 @@ func NewReceiverIntegrations(nc alertmanagertypes.Receiver, tmpl *template.Templ
 	)
 
 	for _, integration := range upstreamIntegrations {
-		// skip upstream msteamsv2 integration
-		if integration.Name() != "msteamsv2" {
+		// skip upstream integration if we support custom integration for it
+		if !slices.Contains(customNotifierIntegrations, integration.Name()) {
 			integrations = append(integrations, integration)
 		}
 	}
 
+	for i, c := range nc.WebhookConfigs {
+		add(webhook.Integration, i, c, func(l *slog.Logger) (notify.Notifier, error) { return webhook.New(c, tmpl, l) })
+	}
+	for i, c := range nc.EmailConfigs {
+		add(email.Integration, i, c, func(l *slog.Logger) (notify.Notifier, error) { return email.New(c, tmpl, l), nil })
+	}
+	for i, c := range nc.PagerdutyConfigs {
+		add(pagerduty.Integration, i, c, func(l *slog.Logger) (notify.Notifier, error) { return pagerduty.New(c, tmpl, l) })
+	}
+	for i, c := range nc.OpsGenieConfigs {
+		add(opsgenie.Integration, i, c, func(l *slog.Logger) (notify.Notifier, error) { return opsgenie.New(c, tmpl, l) })
+	}
+	for i, c := range nc.SlackConfigs {
+		add(slack.Integration, i, c, func(l *slog.Logger) (notify.Notifier, error) { return slack.New(c, tmpl, l) })
+	}
 	for i, c := range nc.MSTeamsV2Configs {
-		add("msteamsv2", i, c, func(l *slog.Logger) (notify.Notifier, error) {
+		add(msteamsv2.Integration, i, c, func(l *slog.Logger) (notify.Notifier, error) {
 			return msteamsv2.New(c, tmpl, `{{ template "msteamsv2.default.titleLink" . }}`, l)
 		})
 	}

pkg/alertmanager/alertmanagernotify/slack/slack.go

@@ -0,0 +1,281 @@
+// Copyright (c) 2026 SigNoz, Inc.
+// Copyright 2019 Prometheus Team
+// SPDX-License-Identifier: Apache-2.0
+
+package slack
+
+import (
+	"bytes"
+	"context"
+	"encoding/json"
+	"io"
+	"log/slog"
+	"net/http"
+	"os"
+	"strings"
+
+	"github.com/SigNoz/signoz/pkg/errors"
+	commoncfg "github.com/prometheus/common/config"
+
+	"github.com/prometheus/alertmanager/config"
+	"github.com/prometheus/alertmanager/notify"
+	"github.com/prometheus/alertmanager/template"
+	"github.com/prometheus/alertmanager/types"
+)
+
+const (
+	Integration = "slack"
+)
+
+// https://api.slack.com/reference/messaging/attachments#legacy_fields - 1024, no units given, assuming runes or characters.
+const maxTitleLenRunes = 1024
+
+// Notifier implements a Notifier for Slack notifications.
+type Notifier struct {
+	conf    *config.SlackConfig
+	tmpl    *template.Template
+	logger  *slog.Logger
+	client  *http.Client
+	retrier *notify.Retrier
+
+	postJSONFunc func(ctx context.Context, client *http.Client, url string, body io.Reader) (*http.Response, error)
+}
+
+// New returns a new Slack notification handler.
+func New(c *config.SlackConfig, t *template.Template, l *slog.Logger, httpOpts ...commoncfg.HTTPClientOption) (*Notifier, error) {
+	client, err := notify.NewClientWithTracing(*c.HTTPConfig, Integration, httpOpts...)
+	if err != nil {
+		return nil, err
+	}
+
+	return &Notifier{
+		conf:         c,
+		tmpl:         t,
+		logger:       l,
+		client:       client,
+		retrier:      &notify.Retrier{},
+		postJSONFunc: notify.PostJSON,
+	}, nil
+}
+
+// request is the request for sending a slack notification.
+type request struct {
+	Channel     string       `json:"channel,omitempty"`
+	Username    string       `json:"username,omitempty"`
+	IconEmoji   string       `json:"icon_emoji,omitempty"`
+	IconURL     string       `json:"icon_url,omitempty"`
+	LinkNames   bool         `json:"link_names,omitempty"`
+	Text        string       `json:"text,omitempty"`
+	Attachments []attachment `json:"attachments"`
+}
+
+// attachment is used to display a richly-formatted message block.
+type attachment struct {
+	Title      string               `json:"title,omitempty"`
+	TitleLink  string               `json:"title_link,omitempty"`
+	Pretext    string               `json:"pretext,omitempty"`
+	Text       string               `json:"text"`
+	Fallback   string               `json:"fallback"`
+	CallbackID string               `json:"callback_id"`
+	Fields     []config.SlackField  `json:"fields,omitempty"`
+	Actions    []config.SlackAction `json:"actions,omitempty"`
+	ImageURL   string               `json:"image_url,omitempty"`
+	ThumbURL   string               `json:"thumb_url,omitempty"`
+	Footer     string               `json:"footer"`
+	Color      string               `json:"color,omitempty"`
+	MrkdwnIn   []string             `json:"mrkdwn_in,omitempty"`
+}
+
+// Notify implements the Notifier interface.
+func (n *Notifier) Notify(ctx context.Context, as ...*types.Alert) (bool, error) {
+
+	key, err := notify.ExtractGroupKey(ctx)
+	if err != nil {
+		return false, err
+	}
+	logger := n.logger.With(slog.Any("group_key", key))
+	logger.DebugContext(ctx, "extracted group key")
+
+	var (
+		data     = notify.GetTemplateData(ctx, n.tmpl, as, logger)
+		tmplText = notify.TmplText(n.tmpl, data, &err)
+	)
+	var markdownIn []string
+
+	if len(n.conf.MrkdwnIn) == 0 {
+		markdownIn = []string{"fallback", "pretext", "text"}
+	} else {
+		markdownIn = n.conf.MrkdwnIn
+	}
+
+	title, truncated := notify.TruncateInRunes(tmplText(n.conf.Title), maxTitleLenRunes)
+	if truncated {
+		logger.WarnContext(ctx, "Truncated title", slog.Int("max_runes", maxTitleLenRunes))
+	}
+	att := &attachment{
+		Title:      title,
+		TitleLink:  tmplText(n.conf.TitleLink),
+		Pretext:    tmplText(n.conf.Pretext),
+		Text:       tmplText(n.conf.Text),
+		Fallback:   tmplText(n.conf.Fallback),
+		CallbackID: tmplText(n.conf.CallbackID),
+		ImageURL:   tmplText(n.conf.ImageURL),
+		ThumbURL:   tmplText(n.conf.ThumbURL),
+		Footer:     tmplText(n.conf.Footer),
+		Color:      tmplText(n.conf.Color),
+		MrkdwnIn:   markdownIn,
+	}
+
+	numFields := len(n.conf.Fields)
+	if numFields > 0 {
+		fields := make([]config.SlackField, numFields)
+		for index, field := range n.conf.Fields {
+			// Check if short was defined for the field otherwise fallback to the global setting
+			var short bool
+			if field.Short != nil {
+				short = *field.Short
+			} else {
+				short = n.conf.ShortFields
+			}
+
+			// Rebuild the field by executing any templates and setting the new value for short
+			fields[index] = config.SlackField{
+				Title: tmplText(field.Title),
+				Value: tmplText(field.Value),
+				Short: &short,
+			}
+		}
+		att.Fields = fields
+	}
+
+	numActions := len(n.conf.Actions)
+	if numActions > 0 {
+		actions := make([]config.SlackAction, numActions)
+		for index, action := range n.conf.Actions {
+			slackAction := config.SlackAction{
+				Type:  tmplText(action.Type),
+				Text:  tmplText(action.Text),
+				URL:   tmplText(action.URL),
+				Style: tmplText(action.Style),
+				Name:  tmplText(action.Name),
+				Value: tmplText(action.Value),
+			}
+
+			if action.ConfirmField != nil {
+				slackAction.ConfirmField = &config.SlackConfirmationField{
+					Title:       tmplText(action.ConfirmField.Title),
+					Text:        tmplText(action.ConfirmField.Text),
+					OkText:      tmplText(action.ConfirmField.OkText),
+					DismissText: tmplText(action.ConfirmField.DismissText),
+				}
+			}
+
+			actions[index] = slackAction
+		}
+		att.Actions = actions
+	}
+
+	req := &request{
+		Channel:     tmplText(n.conf.Channel),
+		Username:    tmplText(n.conf.Username),
+		IconEmoji:   tmplText(n.conf.IconEmoji),
+		IconURL:     tmplText(n.conf.IconURL),
+		LinkNames:   n.conf.LinkNames,
+		Text:        tmplText(n.conf.MessageText),
+		Attachments: []attachment{*att},
+	}
+	if err != nil {
+		return false, err
+	}
+
+	var buf bytes.Buffer
+	if err := json.NewEncoder(&buf).Encode(req); err != nil {
+		return false, err
+	}
+
+	var u string
+	if n.conf.APIURL != nil {
+		u = n.conf.APIURL.String()
+	} else {
+		content, err := os.ReadFile(n.conf.APIURLFile)
+		if err != nil {
+			return false, err
+		}
+		u = strings.TrimSpace(string(content))
+	}
+
+	if n.conf.Timeout > 0 {
+		postCtx, cancel := context.WithTimeoutCause(ctx, n.conf.Timeout, errors.NewInternalf(errors.CodeTimeout, "configured slack timeout reached (%s)", n.conf.Timeout))
+		defer cancel()
+		ctx = postCtx
+	}
+
+	resp, err := n.postJSONFunc(ctx, n.client, u, &buf) //nolint:bodyclose
+	if err != nil {
+		if ctx.Err() != nil {
+			err = errors.NewInternalf(errors.CodeInternal, "failed to post JSON to slack: %v", context.Cause(ctx))
+		}
+		return true, notify.RedactURL(err)
+	}
+	defer notify.Drain(resp)
+
+	// Use a retrier to generate an error message for non-200 responses and
+	// classify them as retriable or not.
+	retry, err := n.retrier.Check(resp.StatusCode, resp.Body)
+	if err != nil {
+		err = errors.NewInternalf(errors.CodeInternal, "channel %q: %v", req.Channel, err)
+		return retry, notify.NewErrorWithReason(notify.GetFailureReasonFromStatusCode(resp.StatusCode), err)
+	}
+
+	// Slack web API might return errors with a 200 response code.
+	// https://docs.slack.dev/tools/node-slack-sdk/web-api/#handle-errors
+	retry, err = checkResponseError(resp)
+	if err != nil {
+		err = errors.NewInternalf(errors.CodeInternal, "channel %q: %v", req.Channel, err)
+		return retry, notify.NewErrorWithReason(notify.ClientErrorReason, err)
+	}
+
+	return retry, nil
+}
+
+// checkResponseError parses out the error message from Slack API response.
+func checkResponseError(resp *http.Response) (bool, error) {
+	body, err := io.ReadAll(resp.Body)
+	if err != nil {
+		return true, errors.WrapInternalf(err, errors.CodeInternal, "could not read response body")
+	}
+
+	if strings.HasPrefix(resp.Header.Get("Content-Type"), "application/json") {
+		return checkJSONResponseError(body)
+	}
+	return checkTextResponseError(body)
+}
+
+// checkTextResponseError classifies plaintext responses from Slack.
+// A plaintext (non-JSON) response is successful if it's a string "ok".
+// This is typically a response for an Incoming Webhook
+// (https://api.slack.com/messaging/webhooks#handling_errors)
+func checkTextResponseError(body []byte) (bool, error) {
+	if !bytes.Equal(body, []byte("ok")) {
+		return false, errors.NewInternalf(errors.CodeInternal, "received an error response from Slack: %s", string(body))
+	}
+	return false, nil
+}
+
+// checkJSONResponseError classifies JSON responses from Slack.
+func checkJSONResponseError(body []byte) (bool, error) {
+	// response is for parsing out errors from the JSON response.
+	type response struct {
+		OK    bool   `json:"ok"`
+		Error string `json:"error"`
+	}
+
+	var data response
+	if err := json.Unmarshal(body, &data); err != nil {
+		return true, errors.NewInternalf(errors.CodeInternal, "could not unmarshal JSON response %q: %v", string(body), err)
+	}
+	if !data.OK {
+		return false, errors.NewInternalf(errors.CodeInternal, "error response from Slack: %s", data.Error)
+	}
+	return false, nil
+}