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Update test-raiseticket.sh
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@@ -2,17 +2,26 @@ dt=$(date '+%d%m%Y.%H00');
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host=$('hostname');
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user=$('whoami');
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echo Command: WindowStyle: Activate >> /var/tmp/depnotify.log
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echo Command: WindowTitle: Create a Support Ticket >> /var/tmp/depnotify.log
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echo Command: Website: https://www.cognitoforms.com/PurpleComputingLimited/SupportRequestForm >> /var/tmp/depnotify.log
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echo Command: ContinueButton: Finished >> /var/tmp/depnotify.log
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echo Command: DeterminateManual: 5 >> /var/tmp/depnotify.log
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echo Command: Command: NotificationOn: >> /var/tmp/depnotify.log
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echo 'Command: Image: /Library/Application Support/Purple/logo.png' >> /var/tmp/depnotify.log
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echo Command: MainText: In a few moments our support ticket form will load, please complete the form and provide as much information as possible. Whilst you are completing the form your Mac will upload diagnostic information to our Help Desk. >> /var/tmp/depnotify.log
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echo Status: Loading form... Thank you. >> /var/tmp/depnotify.log
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# START DEPNOTIFY
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curl -o /Users/Shared/.Purple/launch-dep-en.sh https://raw.githubusercontent.com/PurpleComputing/mdmscripts/main/Helpers/launch-dep-en.sh
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chmod +x /Users/Shared/.Purple/launch-dep-en.sh
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screen -dmS DEPFull /Users/Shared/.Purple/launch-dep-en.sh
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sleep 12s
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echo Command: Website: https://www.cognitoforms.com/PurpleComputingLimited/SupportRequestForm >> /var/tmp/depnotify.log
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echo Command: ContinueButton: Finished >> /var/tmp/depnotify.log
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echo Command: DeterminateManual: 5 >> /var/tmp/depnotify.log
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echo Command: NotificationOn: >> /var/tmp/depnotify.log
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echo Status: Creating System Report, estimated time: 5 minutes >> /var/tmp/depnotify.log
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mkdir -p "/Users/Shared/.Purple/Diagnostics/"
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mkdir -p "/Users/Shared/.Purple/Diagnostics/$dt/"
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@@ -26,6 +35,7 @@ sleep 3s
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echo Status: Copying Log Files, estimated time: 4 minutes >> /var/tmp/depnotify.log
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sleep 5s
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cp -r ~/Library/Logs/DiagnosticReports/* "/Users/Shared/.Purple/Diagnostics/$dt/DiagnosticReports"
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defaults read /Library/Preferences/com.teamviewer.teamviewer.preferences.plist ClientID >> "/Users/Shared/.Purple/Diagnostics/$dt/teamviewerID.txt"
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#MORE TO BE ADDED
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#echo Command: DeterminateManualStep: 3 >> /var/tmp/depnotify.log
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