Create test-raiseticket.sh

test-raiseticket.sh

@@ -0,0 +1,59 @@
+dt=$(date '+%d/%m/%Y %H00');
+host=$('hostname');
+
+# SET DEP NOTIFY FOR REINSTALL
+#curl -o /tmp/brandDEPinstall.sh https://raw.githubusercontent.com/PurpleComputing/mdmscripts/main/Helpers/brandDEPinstall.sh
+#chmod +x /tmp/brandDEPinstall.sh
+#/tmp/brandDEPinstall.sh
+sleep 2s
+chmod 777 /var/tmp/depnotify.log
+#echo Status: >> /var/tmp/depnotify.log
+echo Command: WindowTitle: Create a Support Ticket >> /var/tmp/depnotify.log
+echo Command: Website: https://www.cognitoforms.com/PurpleComputingLimited/SupportRequestForm >> /var/tmp/depnotify.log
+echo Command: ContinueButton: Finished >> /var/tmp/depnotify.log
+echo Command: DeterminateManual: 7 >> /var/tmp/depnotify.log
+
+# START DEPNOTIFY
+curl -o /Library/Application\ Support/Purple/launch-dep-en.sh https://raw.githubusercontent.com/PurpleComputing/mdmscripts/main/Helpers/launch-dep-en.sh
+chmod 777 /Library/Application\ Support/Purple/launch-dep-en.sh
+screen -dmS DEPFull /Library/Application\ Support/Purple/launch-dep-en.sh
+
+echo Command: DeterminateManualStep: 2 >> /var/tmp/depnotify.log
+
+echo Status: Creating System Report >> /var/tmp/depnotify.log
+mkdir -p /Library/Application\ Support/Purple/Diagnostics/
+mkdir -p "/Library/Application Support/Purple/Diagnostics/$dt/"
+mkdir -p "/Library/Application Support/Purple/Diagnostics/$dt/DiagnosticReports"
+
+echo Command: DeterminateManualStep: 3 >> /var/tmp/depnotify.log
+
+system_profiler >> "/Library/Application Support/Purple/Diagnostics/$dt/system_report.$host.$dt.txt"
+sleep 3s
+
+echo Command: DeterminateManualStep: 4 >> /var/tmp/depnotify.log
+
+echo Status: Copying Log Files >> /var/tmp/depnotify.log
+sleep 5s
+cp -r ~/Library/Logs/DiagnosticReports/* "/Library/Application Support/Purple/Diagnostics/$dt/DiagnosticReports"
+#MORE TO BE ADDED
+
+echo Command: DeterminateManualStep: 5 >> /var/tmp/depnotify.log
+
+echo Status: Zipping Diagnostics Info >> /var/tmp/depnotify.log
+sleep 5s
+zip -r "/Library/Application Support/Purple/Diagnostics/"Diagnostics.$host.$dt.zip "/Library/Application Support/Purple/Diagnostics/$dt/"
+
+echo Command: DeterminateManualStep: 6 >> /var/tmp/depnotify.log
+
+echo Status: Sending Diagnotics to Purple Helpdesk >> /var/tmp/depnotify.log
+sleep 20s
+
+echo Command: DeterminateManualStep: 7 >> /var/tmp/depnotify.log
+
+echo Status: Once you have completed the above ticket request please click finished. >> /var/tmp/depnotify.log
+
+#rm -rf /tmp/brandDEPinstall.sh
+# END SCRIPT WITH SUCCESS
+exit 0
+
+