---
name: Bug report
about: Create a report to help us improve
title: ''
labels: ''
assignees: ''

---

# Github Issues are not a Support or Discussion Forum

Before opening an issue, view the device's Console logs in the Scrypted Management web interface.

**DO NOT OPEN ISSUES FOR ANY OF THE FOLLOWING:**

* Server setup assistance. Use Discord, Reddit, or Github Discussions.
* Hardware setup assistance. Use Discord, Reddit, or Github Discussions.
* Feature Requests. Use Discord, Reddit, or Github Discussions.
* Packet loss in your camera logs. This is wifi/network congestion.
* HomeKit weirdness. See HomeKit troubleshooting guide.

However, if something **was working**, and is now **no longer working**, you may create a Github issue.
Created issues that do not meet these requirements or are improperly filled out will be immediately closed.

# New Issue Instructions

1. Delete this section and everything above it.
2. Fill out the sections below.

**Describe the bug**
A clear and concise description of what the bug is. The issue tracker is only for reporting bugs in Scrypted, for general support check Discord. Hardrware support requests or assistance requests will be immediately closed.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Expected behavior**
A clear and concise description of what you expected to happen.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Server (please complete the following information):**
 - OS: [e.g. Ubuntu]
 - Installation Method: [e.g. Desktop App, Docker, Local]

**Hardware Model (please complete the following information):**
 - Device: [e.g. Amcrest]

**Client (please complete the following information, if applicable):**
 - Software: [e.g. Home app, NVR app, Alexa, Browser]

**Additional context**
Add any other context about the problem here.
