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Setup Manager not working #99

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opened 2026-01-19 18:31:31 +00:00 by michael · 2 comments
michael commented 2026-01-19 18:31:31 +00:00
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Originally created by @a4spire on GitHub.

Hi,
I’ve tried both versions 1.1 and latest 1.0 and I can’t get it to work.
The Mac is assigned, all step are done twice and the setup manager won’t appear during enrollment.

Originally created by @a4spire on GitHub. Hi, I’ve tried both versions 1.1 and latest 1.0 and I can’t get it to work. The Mac is assigned, all step are done twice and the setup manager won’t appear during enrollment.
michael commented 2026-01-19 18:31:32 +00:00
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@scriptingosx commented on GitHub:

There is a known issue with Jamf Pro 11.11.x where packages that are uploaded to Jamf do not get the md5 hash computed and stored in the Jamf Pro record. That means they will always fail to install during prestage. You can use the Jamf API to provide the missing md5 value or wait for an Jamf Pro update to fix this issue.

You should also join us in the MacAdmins Slack in the #jamf-setup-manager channel where a bunch of solutions have been discussed.

@scriptingosx commented on GitHub: There is a known issue with Jamf Pro 11.11.x where packages that are uploaded to Jamf do not get the md5 hash computed and stored in the Jamf Pro record. That means they will always fail to install during prestage. You can use the Jamf API to provide the missing md5 value or wait for an Jamf Pro update to fix this issue. You should also join us in the [MacAdmins Slack](https://macadmins.org) in the #jamf-setup-manager channel where a bunch of solutions have been discussed.
michael commented 2026-01-19 18:31:32 +00:00
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@a4spire commented on GitHub:

Thank you very much for the information
That helped me a lot

@a4spire commented on GitHub: Thank you very much for the information That helped me a lot
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Reference: jamf/Setup-Manager#99
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