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Thrown right into a grey login screen when setup manager shows for 1 second #69

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opened 2026-01-19 18:31:25 +00:00 by michael · 10 comments
michael commented 2026-01-19 18:31:25 +00:00
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Originally created by @mauromortier on GitHub.

On a mac i'm preparing it throws me right into a grey login screen where i can login with a pre-configured admin account.
It does show the Setup manager screen with all my configurations for a second but then just shows the grey login screen.

  • I updated to the latest setup manager package
  • updated the configuration profile to be the same version as the newly packaged setup manager
  • wiped the device completely (disk utility)
  • reinstalled macos sequoia
  • same issue
Originally created by @mauromortier on GitHub. On a mac i'm preparing it throws me right into a grey login screen where i can login with a pre-configured admin account. It does show the Setup manager screen with all my configurations for a second but then just shows the grey login screen. - I updated to the latest setup manager package - updated the configuration profile to be the same version as the newly packaged setup manager - wiped the device completely (disk utility) - reinstalled macos sequoia - same issue
michael added the Support label 2026-01-19 18:31:25 +00:00
michael commented 2026-01-19 18:31:25 +00:00
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@bretonleo commented on GitHub:

Hi, same issue with macOS Sequoia 15.4
On macOS Sonoma, I don't have the problem.
I'll test it this morning on macOS 15.4.1 and repost my results here.

@bretonleo commented on GitHub: Hi, same issue with macOS Sequoia 15.4 On macOS Sonoma, I don't have the problem. I'll test it this morning on macOS 15.4.1 and repost my results here.
michael commented 2026-01-19 18:31:25 +00:00
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@bretonleo commented on GitHub:

I test with 3 devices and same issue @mauromortier

@bretonleo commented on GitHub: I test with 3 devices and same issue @mauromortier
michael commented 2026-01-19 18:31:25 +00:00
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@mauromortier commented on GitHub:

I am only having this issue on one device for now. @bretonleo, can you test on a second device as well?

@mauromortier commented on GitHub: I am only having this issue on one device for now. @bretonleo, can you test on a second device as well?
michael commented 2026-01-19 18:31:25 +00:00
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@bretonleo commented on GitHub:

Same issue on macOS Sequoia 15.4.1

@bretonleo commented on GitHub: Same issue on macOS Sequoia 15.4.1
michael commented 2026-01-19 18:31:25 +00:00
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@bretonleo commented on GitHub:

I upload Setup.Manager-1.2.2-561.pkg and re-test, and repost my results here.

@bretonleo commented on GitHub: I upload [Setup.Manager-1.2.2-561.pkg](https://github.com/jamf/Setup-Manager/releases/download/v1.2.2/Setup.Manager-1.2.2-561.pkg) and re-test, and repost my results here.
michael commented 2026-01-19 18:31:25 +00:00
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@bretonleo commented on GitHub:

Same issue withSetup.Manager-1.2.2-561.pkg

@bretonleo commented on GitHub: Same issue with[Setup.Manager-1.2.2-561.pkg](https://github.com/jamf/Setup-Manager/releases/download/v1.2.2/Setup.Manager-1.2.2-561.pkg)
michael commented 2026-01-19 18:31:25 +00:00
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@mauromortier commented on GitHub:

SetupLog.log
Here's my log, can be found in /Library/Logs/

@mauromortier commented on GitHub: [SetupLog.log](https://github.com/user-attachments/files/19810154/SetupLog.log) Here's my log, can be found in /Library/Logs/
michael commented 2026-01-19 18:31:25 +00:00
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@scriptingosx commented on GitHub:

please also see https://github.com/jamf/Setup-Manager/discussions/96

@scriptingosx commented on GitHub: please also see https://github.com/jamf/Setup-Manager/discussions/96
michael commented 2026-01-19 18:31:26 +00:00
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@bretonleo commented on GitHub:

https://github.com/philipross/docs/blob/main/Jamf/Jamf-Setup-Manager/Jamf%20Setup%20Manager%20_%20macOS%2015.4%2B.md

Following this note, I solved the problem by unchecking the Terms and Conditions skip.

@bretonleo commented on GitHub: https://github.com/philipross/docs/blob/main/Jamf/Jamf-Setup-Manager/Jamf%20Setup%20Manager%20_%20macOS%2015.4%2B.md Following this note, I solved the problem by unchecking the Terms and Conditions skip.
michael commented 2026-01-19 18:31:26 +00:00
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@mauromortier commented on GitHub:

seems to have fixed this for me as well.

@mauromortier commented on GitHub: seems to have fixed this for me as well.
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Reference: jamf/Setup-Manager#69
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