Debug Mode - Non enrolled device #34

Closed
opened 2026-01-19 18:31:18 +00:00 by michael · 2 comments
Owner

Originally created by @PhantomPhixer on GitHub.

Using JSM on non-enrolled device in debug mode with Jamf Pro set as mdm type resulted in JSM sitting at Getting Started indefinitely.

No log output after failing MDM connectivity test.

2025-09-24T14:47:16Z default [general] Setup Manager v1.3 (601) 2025-09-24T14:47:16Z default [general] runAt: enrollment, runningAt: enrollment, console user: test 2025-09-24T14:47:16Z default [general] preventing display and system sleep 2025-09-24T14:47:16Z default [general] MDM detected as unknown 2025-09-24T14:47:16Z default [network] network change: satisfied (Path is satisfied), interface: en4, ipv4, dns 2025-09-24T14:47:16Z default [general] created flag file at /private/var/db/.JamfSetupStarted 2025-09-24T14:47:16Z default [general] releasing hold on sleep 2025-09-24T14:47:16Z default [general] posted launch notification (status: 200)

The requested User Input was not displayed either.

Profile in use is this

com.jamf.setupmanager-example.txt

Enrolling the device an a jamf resulted in JSM debug mode working as expected.

Originally created by @PhantomPhixer on GitHub. Using JSM on non-enrolled device in **debug** mode with **Jamf Pro** set as mdm type resulted in JSM sitting at **Getting Started** indefinitely. No log output after failing MDM connectivity test. `2025-09-24T14:47:16Z default [general] Setup Manager v1.3 (601) 2025-09-24T14:47:16Z default [general] runAt: enrollment, runningAt: enrollment, console user: test 2025-09-24T14:47:16Z default [general] preventing display and system sleep 2025-09-24T14:47:16Z default [general] MDM detected as unknown 2025-09-24T14:47:16Z default [network] network change: satisfied (Path is satisfied), interface: en4, ipv4, dns 2025-09-24T14:47:16Z default [general] created flag file at /private/var/db/.JamfSetupStarted 2025-09-24T14:47:16Z default [general] releasing hold on sleep 2025-09-24T14:47:16Z default [general] posted launch notification (status: 200)` The requested User Input was not displayed either. Profile in use is this [com.jamf.setupmanager-example.txt](https://github.com/user-attachments/files/22517503/com.jamf.setupmanager-example.txt) Enrolling the device an a jamf resulted in JSM debug mode working as expected.
michael added the bug label 2026-01-19 18:31:18 +00:00
Author
Owner

@PhantomPhixer commented on GitHub:

yes, I started with that and got the issue so dropped down one to check if it was a latest version bug

@PhantomPhixer commented on GitHub: yes, I started with that and got the issue so dropped down one to check if it was a latest version bug
Author
Owner

@scriptingosx commented on GitHub:

have you tried with Setup Manager 1.3.1?

@scriptingosx commented on GitHub: have you tried with Setup Manager 1.3.1?
Sign in to join this conversation.
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: jamf/Setup-Manager#34