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Apps Keep On Mounted And Not Installing #520
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Originally created by @wan-azizul on GitHub.
Hi Installomator Team,
I have problem with Installomator as the all the application did not install to the computer instead it just keep on mounted itself more. Here is the sample for Anydesk details of the error if anyone can help me. Really appreciate it.
Script result:
2022-04-26 11:23:44 : REQ : : shifting arguments for Jamf
2022-04-26 11:23:44 : REQ : anydesk : ################## Start Installomator v. 9.1, date 2022-03-18
2022-04-26 11:23:44 : INFO : anydesk : ################## Version: 9.1
2022-04-26 11:23:45 : INFO : anydesk : ################## Date: 2022-03-18
2022-04-26 11:23:45 : INFO : anydesk : ################## anydesk 2022-04-26 11:23:45 : INFO : anydesk : BLOCKING_PROCESS_ACTION=prompt_user
2022-04-26 11:23:45 : INFO : anydesk : NOTIFY=silent
2022-04-26 11:23:45 : INFO : anydesk : LOGGING=INFO
2022-04-26 11:23:45 : INFO : anydesk : LOGO=/System/Applications/App Store.app/Contents/Resources/AppIcon.icns
2022-04-26 11:23:45 : INFO : anydesk : Label type: dmg
2022-04-26 11:23:45 : INFO : anydesk : archiveName: AnyDesk.dmg
2022-04-26 11:23:45 : INFO : anydesk : no blocking processes defined, using AnyDesk as default
2022-04-26 11:23:45 : INFO : anydesk : name: AnyDesk, appName: AnyDesk.app
2022-04-26 11:23:46 : INFO : anydesk : App(s) found: 2022-04-26 11:23:46 : WARN : anydesk : could not find AnyDesk.app 2022-04-26 11:23:46 : INFO : anydesk : appversion:
2022-04-26 11:23:46 : INFO : anydesk : Latest version not specified.
2022-04-26 11:23:46 : REQ : anydesk : Downloading https://download.anydesk.com/anydesk.dmg to AnyDesk.dmg
2022-04-26 11:23:55 : REQ : anydesk : no more blocking processes, continue with update
2022-04-26 11:23:55 : REQ : anydesk : Installing AnyDesk
2022-04-26 11:23:55 : INFO : anydesk : Mounting /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/tmp.rSwJTgCq/AnyDesk.dmg hdiutil: attach failed - Resource busy
2022-04-26 11:23:58 : INFO : anydesk : App not closed, so no reopen.
2022-04-26 11:23:58 : ERROR : anydesk : ERROR: Error mounting /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/tmp.rSwJTgCq/AnyDesk.dmg error: Checksumming Protective Master Boot Record (MBR : 0)… Protective Master Boot Record (MBR :: verified CRC32 $1E5C1E4A Checksumming GPT Header (Primary GPT Header : 1)… GPT Header (Primary GPT Header : 1): verified CRC32 $5ABF667C Checksumming GPT Partition Data (Primary GPT Table : 2)… GPT Partition Data (Primary GPT Tabl: verified CRC32 $14053308 Checksumming (Apple_Free : 3)… (Apple_Free : 3): verified CRC32 $00000000 Checksumming disk image (Apple_HFS : 4)… disk image (Apple_HFS : 4): verified CRC32 $96325EBB Checksumming (Apple_Free : 5)… (Apple_Free : 5): verified CRC32 $00000000 Checksumming GPT Partition Data (Backup GPT Table : 6)… GPT Partition Data (Backup GPT Table: verified CRC32 $14053308 Checksumming GPT Header (Backup GPT Header : 7)… GPT Header (Backup GPT Header : 7): verified CRC32 $BB015F0C verified CRC32 $4EECE4B0 2022-04-26 11:23:58 : REQ : anydesk : ################## End Installomator, exit code 3
@cnita2 commented on GitHub:
we are also seeing this error on most of the .dmg's. Is there a fix for this?
@scriptingosx commented on GitHub:
Issues with mounting the dmg are usually security software that is preventing said mounting. Second most often is network security software a proxy that is blocking curl from downloading software and what it is downloading is actually an HTML file with an error message instead. Try running installomator on a Mac without the security software and/or outside of your network to show that this is indeed the problem and then talk with your security/network team to allow this
@cnita2 commented on GitHub:
@scriptingosx is there any update on this matter? we are getting this issue on most of the dmg's
@scriptingosx commented on GitHub:
so it's something on the network?
Have you opened whatever Installomator downloads with a text editor to see if it is a dmg or just an html error message? Can you download from the url with
curldirectly? (you should be able to get the download URL that Installomator resolves from the log) What doeshdiutilreport when you mount it manually?Seriously, what do you expect me to do here? I am not at your computers, I am not in your network, I do not see what you are doing. You did not even share logs. All I can do is share that it is working here. 🤷
You could have included that you tested with security, and vpn disabled and that would have saved me an answer.
I would like to help but "It's broken" is not an actionable report for me.
@cnita2 commented on GitHub:
we did this test, building a mac without defender first, then without crowdstrike and also without zscaler.
Still getting the same mounting dmg issue and looks like we are not the only ones.
@cnita2 commented on GitHub:
these are wfh devices, we are not under any network. so yes, security and vpn are disabled but still failling. Download works fine if you manually open the URL.
I thought the fact that the error is posted in this thread will help you, if not let me know what more info you need.
@scriptingosx commented on GitHub:
I cannot recreate the issue at all.
The error above looks like a checksum error. Installomator should not leave disk images mounted after running, so something is going wrong
@scriptingosx commented on GitHub:
removed comment with personal information. will reach out to user directly